Sein doesn't listen to anything you say just does what she wants and ultimately absolutely destroys…read moreyour haircut

I enjoy the atmosphere and people. Tanner and Briana are awesome at the short pump location.read more

Had been going to for years. Somewhat consistent with quality of cut. As with everyplace else for…read moremen's haircut, they gradually raised prices and is displayed on wall near counter. The current price shows $31. For a while now have been setting appointments with Bri. The most recent haircut she walked me up to counter so attendant can charge for my haircut, and she can get to her next appointment. I was charged $36! I asked why and was told "she" now charges $36. Bri and never stated that and never had been charged more than what has been displayed over the years going there. I paid the ridiculous price, plus tip, and left. No worries, by two boys will stop going there as well. It's all about the principle and not disclosing upfront. Already found another location that charges 1/3 less and does a better job.

I requested a low fade and explained if it is too short in the back my hair will stick straight up…read moreand out. The lady that cut my hair started it low but kept taking it higher. I stopped her to tell her but she said "see I started by your ears so it's low". I like to keep my hair longish (4-5 inches) on top but we had to trip part of it down so that it did look like my hair was falling over a shelf. She cut me multiple times and scraped up the side of my head with the trimmers from pushing so hard. She hard enough that my neck is fatigued from holding my head steady and my neck ended up craning to the side. I had to adjust the angle of my head multiple times because of it. It was almost the same pressure as the barbers used when shaving my head for basic training. Multiple employees swarmed me at checkout asking questions about it and wanting to take pictures on their phones. My big issue is that I expressed my desire, which they confirmed, objected to the way they were doing it, and despite their reassurances that they "know" what they are doing, it still ended up bad. If you care how you look and want a barber who listens to you, do not go here. Edit. Showered and air dried my hair while chilling at home, it is so much worse now!

It can be difficult to get a decent '"men's" haircut if you aren't man enough for some barber…read moreshops, but this one is very welcoming and very professional! Exceedingly pleased with the scheduling process (very smooth), the availability (we got lucky!), and efficient professionalism and my roommate is extremely pleased with their haircut. Not a chatty place, but you'll have a quiet visit and come out looking like new!

The worst haircut I ever received. I went in with about an inch of hair. I asked not to make a…read moreshorter, just clean it up. The barber wanted to know whether to do a 1 or 2 cut. He's the barber, I don't know what he was talking about except I have heard a 4 or 5 cut in the past but usually am scissor cut. I told him I did not want a cut like a marine. Just clean it up. He said I'll give you a 1.5 cut. Before I know it, an electric razor was shaving off my hair at a point of no return. I hoped he was going to leave it longer as he approached the top. No, it was an entire buzz cut that will take 3 months to grow an inch. A good comment was that he was thorough in all the rest of the detail, ex. neckline, ears, eyebrows, etc. This is the second and last time I will go to this barber shop. The average review is so much higher than everyone else I have to wonder if these reviews are somehow being manipulated.

Been going to Kevin throughout all of college and I've been to Daniel a couple times, too. These…read moretwo are dope people and even better barbers. Appalled to hear that the management there isn't paying them (and other barbers there) for the incredible work they do every time I'm there. Do not go to this shop. I'll be following these guys to another place.

Terrible service, went in for a cut at a new barbershop and came out with nothing but…read moredisappointment, save your money and yourself from a huge headache, go somewhere else!

Great service and friendly staff. I came in as a walk in for a cut and shave. They couldn't get me…read morein for a shave but I got a haircut. Overall the cut was fine. It could have been cut shorter which I kept asking for. Im not sure if it was a communication issue or if the barber was just unsure and nervous. I'd consider giving the place a second chance if I'm ever back in town.

Juan was fantastic with my elderly father who has advanced dementia. He was so patient and kind and…read moretook great care with my father. Thank you!

Andrew at the Meadow location is phenomenal. My son had long hair down to his mid back for 10…read moreyears, it's thick and coarse, not easy to work with. He wanted a big chop and something low maintenance. Andrew spent over an hour and transformed my sons entire look into a perfect cut, even keeping the shop open a bit late for us. Andrew did an amazing job, it's not easy to go from long to short with this his hair type and have it look so good at that first big cut. Thank you so much! You made my son feel so comfortable and at ease, you listened to him and delivered excellent service.

This is a stylish shop near Scott's Addition. I got a great beard trim and cut. Friendly barbers…read moreand service overall.

Didn't have high expectations about this barbershop, they don't even have a website... we were…read moregreeted extremely rudely, should of read the previous reviews because all we got is "What do you want." (Not a pleasant atmosphere for me and my Hispanic partner) Also the barbers didn't know what a Drop Fade is... that should of been another sign to find another place. I even had a photo of the fade pulled up and this is what I got. My fade isn't even nor is it close to what I asked for. To top it off their equipment is very old and not taken care of, my hair kept getting pulled and I kept getting stabbed with the clippers. So if you have tough skin and don't mind terrible service this is the place for you.

Looking for more of a hometown barbershop rather than the chain store experience that I am quite…read moretired of. Saw this business listed as one of the former so I ventured out to check it out. I knew it was possible for me to have a bad experience as I had not been there before but was looking for a new positive one. Well those hopes were dashed as soon as I pulled up. A sign posted clearly read "Attention: No Walk Ins Allowed." A handwritten sign on the door said "We are open by appointment only." Needless to say when you have posted business hours and a customer arrives during those hours and the shop was indeed closed it hurts your business. My message to the proprietor of this business is "I suppose you don't want any money." If zero was a rating I would give it. Good job on the 1 star rating though. You didn't have to do anything to get it.

Booked an 11:30 AM appointment at Professional Barber (or PR Barbers) and wasn't taken to the chair…read moreuntil after 12:00 PM--no apology, no explanation, nothing. It felt like running 30+ minutes late was just business as usual, which was frustrating from the jump. Asked for a simple fade. There was a big language barrier--the barber spoke very little and didn't communicate much, so it was hard to confirm details or make adjustments. The cut took 48 minutes, which is way too long for a basic fade. The fade has some blending, but it's inconsistent and poorly done: visible ridges in the transition lines, choppy spots, and random little tufts sticking out (especially noticeable around the sides). Iit's not smooth or even, and without any product offered to style or matte it down, my hair ended up fuzzy and unkempt, not like a fresh, clean cut at all. Really let down by the lack of detail, poor communication, no effort on the delay, and subpar results. For the price and wait, I expected way better. Decor was nice. Seats were comfortable for the wait. Earn a star for design. Won't be returning.

Sick of Mystery (not so super) Cuts? This place has fully trained and licensed barbers (not hair…read morestylists). This is Jeff's second location and he has clearly stepped things up a notch for this place!

Best beard man and master barber in greater Richmond. Brian…read moreis a master and has a high sense of quality & attention to detail. Highly recommend.