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    K & S Audio Video Solutions

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - K & S Audio Video Solutions

    Home automation repair

    Home theater calibration

    Home theater design

    4 More Services

    Home theater installation

    Component automation

    Home system automation

    TV mounting

    K & S Audio Video Solutions Photos

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    9 years ago

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    HelloTech

    HelloTech

    (2 reviews)

    So, this company is supposed to be in Lynchburg, and on here it says it services Lynchburg. I am a…read moredisabled military widow who only wanted her t.v. hung in bedroom and connected to modem. I got all the supplies they said I needed. I was to wait from 9am-6pm for crew. I decided to call around 11 to see if they knew ballpark time they'd be here. They cancelled my order bc they dont service Lynchburg. What??? They didnt call me. Sent an email (which I never got). Got a few confirmation emails. They should have called me. I wanted to speak with a supervisor when I learned they werent coming. They would not let me. Unbelievably poor service.

    I would never recommend this company to anyone. I am happy for the people that had great…read moreexperiences. I wanted to install a video door bell. I made the appointment time was set up and I thought I was ready to go. Then I got about 3 or 4 email telling me that there was some issues to send me my email address so I did and they told me that there was a problem with the timing so they sent me this long list of available dates and one of the dates that was on there was a date that they had already given me. So then we set up another date and on Wednesday I got the email telling me that a tech was going to be coming out. So they sent a tech out he got here on time. But the thing is he did not know how to do the job. When I went to check on him he had most of the doorbell up and he said he was almost finish but when I looked down in the box I realized that there were a lot of parts to the doorbell steel in the box. So I Asked him, why haven't you use the rest of the items in the box. Then he tells me I've never did this doorbell before. So I asked him did he want to look at the YouTube video on how to install this particular doorbell, so he looked at the YouTube video and he still couldn't get it so eventually I just told him to put my old doorbell back on and put everything back in the box. So I called the company hello tech and told them what it happened and he was so apologetic. And he told me that he was going to send someone else out which was supposed to be the following Saturday and get it installed in the guy would be a professional . So the guy was supposed to been coming out at 9 o'clock on Saturday morning. I never got a notice and the guy never showed up. They messed up my whole Wednesday and then turned around and no-show on Saturday. So as for my experience, I would never ever recommend them to do anything . They say same day service, and I understand that everybody is running short. But I even told I would wait until after Christmas. But he insisted on sending someone out on Saturday.

    Certified Pro AV - Mounting a 70-inch TV

    Certified Pro AV

    (5 reviews)

    I needed a TV Media In-Wall Box installed for my Samsung Frame Pro TV. After searching on Yelp, I…read moredecided to use Certified PRO AV. They were professional, courteous, personable, and knowledgeable. They communicated with me throughout the entire process from their arrival time, to the completed installation. They paid close attention to details and cleaned as they worked. If I could score higher than 5 stars, I would! Their customer service is amazing! I highly recommend them!

    We moved recently to a new house, and I needed to have two big TVs hung. I put the request on yelp,…read moreand decided to go with Certified Pro AV, and I could not have made a better choice!!! I scheduled long in advance, and moved my dates around a couple of times, and they were super accommodating. Then I moved it up again, and they came earlier than we agreed! When they got to our house, it was the best experience from the beginning to the end. They were two of the friendliest people ever. The TVs were hung perfectly, cables hidden - suggested an idea for the tv boxes and it went flawlessly. I also realized I needed a network cable connector added in the basement, and with no questions asked, they fixed that too! It isn't often you encounter a business like this, but I could not recommend them any more highly. The price was very reasonable, and to be honest I would be happy to pay more for this type of service. Thank you so much Certified Pro AV!!!!!

    K & S Audio Video Solutions - hometheatreinstallation - Updated May 2026

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