Folks these guys are the real thing. They make you feel like your family. Nobody sells you…read moreanything. You come in, sit on the bikes talk to the owners and employees who are also riders like they're actual family. When your ready to buy or not you tell them what you want. Stop into this great place. And the town of Palmerton is like a town that time forgot, people are friendly and the town has got some great places to eat. And the town is biker friendly.

Extremely poor customer service. Had a problem with brand new Suzuki DR650 bike -jerked me around…read morefor 6 months. Bike turned off 15 times in a 30 mile ride....their answer was "to ride through it" Would not return phone calls, would not acknowledge safety issue. Suzuki customer service rep just as horrible. No resolution offered except to buy the bike back with a $2000 loss (300 miles on bike) Buyer beware.

I got the windows tinted, on my 2015 Escape, with the 3M Ceramic IR tint…read moreThey did an amazing job. Very professional, upbeat, and willing to help. They are really patient too. They day I called to inquire about getting the windows tinted, my phone was acting up. Not sure why, but I kept breaking up and it disconnected me int he middle of me giving my info. I was frustrated and the gentleman on the other line was so incredibly patient and calm. He never showed or express frustration. I'll be going back to get a Radio with gps and back up camera for my older F-150 They even do guardrails and tonneau covers for trucks. I would highly recommend them for all your automotive accessory. Ben was the gentleman that helped me. Seriously, give them call The second pic is with the sun shining directly on the car

I got a quick response to my inquiry about an alarm system. The salesman was very informative and…read morefriendly. He answered all my questions and I decided for the install. The job was done professionally. I'm happy and satisfied with the job done. I recommend this business.

Great shop, I really would not believe those goons bad mouthing them!!! I have been going there for…read moreyears with great service!

Bought my Honda 520 Foreman there and 2023 the weld broke a year and a half later on the swing arm…read morebrought it to mattos they contacted Honda said it broke at the weld Bud contacted Honda said it was covered fixed it in a timely manner thank you..

Tire developed a serious leak while on a road trip. Locals pointed us to Hammer's Towing as the…read morebest option. The folks at Mark Hammer's could not have been nicer. They located a replacement tire, got it delivered and finished the repair, getting us back on the road in about an hour. They took the time to show me why the tire had sprung a leak - a shoddy past repair (see photo) and charged a very reasonable amount. 100% positive experience. Thank you Mark Hammer's!

I had a flat tire & stopped in to see if Hammers could repair the tire. They were closed but the…read moreowner was there & went out of his way to help me. He repaired my tire for me. Very nice friendly person to deal with. Thanks for your help.

I recently became a customer both for repair and regular maintenance. I was amazed! What a…read morefantastic experience. My daughter and granddaughter are also customers and rave about their service. (No price gouging which some shops try and pull on women.)Super efficient and clean. Recommend to anyone!

Do not have your car taken to Smitty's collision. After sitting in the lot for 5 days I was told…read morethey could fix my car in 2 weeks. I needed a tire after hitting a pothole. Well I couldn't let my car sit another 2 weeks to get fixed I needed my car asap. I found another garage that would take my car and fix it in 2 days so I wanted to have it towed to them. Smitty wouldn't release my car till I paid a $1700. storage fee. They did nothing to my car other than let it sit in their lot for a week, it took a week for them to figure out all it needed was a tire. This is a scam to get insurance $$. That's why insurance rates are so high for everybody.

Well, my wife & I had skipped breakfast so she asked that I stop for something to eat. All the PA…read moreTurnpike Travel Plaza's are operated by HMSHost. Food choices here are A-Plus Convenience Store, Burger King, Jamba Juice, Starbucks, Aunt Auntie Anne's Pretzels & Quiznos. Chose the Quiznos and got Black Angus Steakhouse. Came out pretty quickly, and was delicious. Wonderful "Rosemary" roll. Wife & I ate every bit. Definitely will get this again! Restrooms are clean and equipped! Pretty new service plaza, so it was a nice experience. Keep in mind that these locations are priced a little higher because we are a "captive audience".

Since there are several things here, Ill combine them all under the travel plaza…read more. ---------- FOOD: Theyve got a Mcdonalds and an A-Plus station. I went in both.. Mcdonalds: I stopped in for breakfast thinking Ill get an egg and cheese mcmuffin. Who puts ham on something called "egg and cheese"? Needless to say, I went without breakfast because NOT ONE thing came without meat. Jerks. A-Plus: On the way back I desperatly needed gas, mostly because I refused to pay 3.15 in NY. I paid 2.75 here. So I went in and browsed. They have the usual convienience store junk, nothing special. I got some water and a sack of crackers. mmm. DECOR: Not much to say here. Mcdonalds looks like a mash up of restaurant and travel plaza. The A-Plus looks like any other convienience store.. SERVICE: Mcdonalds: None. A girl was mopping the floor, 3 guys were milling around waiting for help and no one came. A-Plus: Good. The help was friendly. ---------- FINAL THOUGHTS: Its a rest stop. Stop and rest. McDonalds sucks, but otherwise Id stop again. It was clean and friendly.

Every time I deal with the parts dept and in particular Mike in parts, I have a great experience. I…read morecould list 5 times they helped me and made my day. One time I needed a bearing pressed into an engine cover because I don't have the tools. Mike asked to look at it and took it back to the garage and they pressed it in for me. That is great customer service. I didnt buy my bike there. I do buy my parts there but he didnt have to help me. The sales guy there is nice and not pushy. I think service like this needed to be recognized so Im leaving this review.

I've given months of thought to this before writing, but I feel this needs to be shared…read more I've had our previous bikes inspected here for a couple of years before I brought in my 2021 TW200 for maintenance this past year. They are the closest dealer to me and I felt their prices were very fair. I never could have imagined what was in store. I first ran into an unexpected issue when I requested to have a Shinko replacement tire installed on the TW. Mike, the service manager /co-owner stated "he didn't feel comfortable" installing that tire. No evidence to support why. Other dealers had no issue doing so but I didn't feel I wanted to travel out of the area to have a tire installed. I had the bike serviced August 26th and agreed to an OEM Bridgestone replacement, an oil change, new sprockets and X ring chain. The cost was $625. When I got the bike back, I felt a vibration that I didn't have the previous 6k miles. This is the only bike I ride and I ride it as often as possible. This bike has been uncharacteristically smooth since I got it. I didn't see any mention of the front tire being balanced and there were no weights on the rim. I called to ask if it had been balanced and they didn't know. Their mechanic said it was, but it wasn't in the service history. I took the bike back and left it there. I believe they checked the tire balance again (they never told me of their intention to do this) and supposedly had a number of their people road test it, assuring me there was nothing wrong and any vibration was inherent in this type of motorcycle. I rode another 12 hours or so and I was sure there was an issue. By now I felt certain the problem was most likely not enough slack in the chain. I measured it at 3/4". The manual calls for 1.5". I took the bike back again and asked to see Mike / service manager / co-owner in the parking lot, just to look at how tight the chain was. He is standing right next to the bike and REFUSED to look at the chain! He stated he didn't care what the manual called for on the chain adjustment and that he trusted his mechanic did the job right. I'm freaking livid at this point. Then he is yelling they have lawyers, if I care to sue? What! He's yelling that I should leave and never come back! All this would have taken was a quick look and a $10 chain adjustment to rectify issue. I spent nearly a grand this year on services. This was their mistake. I then bought the tools necessary to adjust the chain and haven't had a vibration problem since. This was a totally unwarranted reaction on his part. I also asked to discuss the issue with the co-owner Shannon (she was standing at her office door), and she refused to talk with me as well, telling me she had an appointment in five minutes. Wtf! I asked them both for a business card and they told me to go look on the counter. There weren't any. This is no way to treat any customer, IMO. My wife and I spent a great deal of time to drive and leave this bike at their shop for service, three times. Terribly disappointing... All Rights Explicitly Reserved

Honest people, skilled mechanics, they won't steer you wrong. Prices are fair and McFarlands is a…read morereputable garage that I have chosen for well over a decade and have and would continue to recommend to anyone.