I've given months of thought to this before writing, but I feel this needs to be shared. I've had our previous bikes inspected here for a couple of years before I brought in my 2021 TW200 for maintenance this past year. They are the closest dealer to me and I felt their prices were very fair. I never could have imagined what was in store. I first ran into an unexpected issue when I requested to have a Shinko replacement tire installed on the TW. Mike, the service manager /co-owner stated "he didn't feel comfortable" installing that tire. No evidence to support why. Other dealers had no issue doing so but I didn't feel I wanted to travel out of the area to have a tire installed. I had the bike serviced August 26th and agreed to an OEM Bridgestone replacement, an oil change, new sprockets and X ring chain. The cost was $625. When I got the bike back, I felt a vibration that I didn't have the previous 6k miles. This is the only bike I ride and I ride it as often as possible. This bike has been uncharacteristically smooth since I got it. I didn't see any mention of the front tire being balanced and there were no weights on the rim. I called to ask if it had been balanced and they didn't know. Their mechanic said it was, but it wasn't in the service history. I took the bike back and left it there. I believe they checked the tire balance again (they never told me of their intention to do this) and supposedly had a number of their people road test it, assuring me there was nothing wrong and any vibration was inherent in this type of motorcycle. I rode another 12 hours or so and I was sure there was an issue. By now I felt certain the problem was most likely not enough slack in the chain. I measured it at 3/4". The manual calls for 1.5". I took the bike back again and asked to see Mike / service manager / co-owner in the parking lot, just to look at how tight the chain was. He is standing right next to the bike and REFUSED to look at the chain! He stated he didn't care what the manual called for on the chain adjustment and that he trusted his mechanic did the job right. I'm freaking livid at this point. Then he is yelling they have lawyers, if I care to sue? What! He's yelling that I should leave and never come back! All this would have taken was a quick look and a $10 chain adjustment to rectify issue. I spent nearly a grand this year on services. This was their mistake. I then bought the tools necessary to adjust the chain and haven't had a vibration problem since. This was a totally unwarranted reaction on his part. I also asked to discuss the issue with the co-owner Shannon (she was standing at her office door), and she refused to talk with me as well, telling me she had an appointment in five minutes. Wtf! I asked them both for a business card and they told me to go look on the counter. There weren't any. This is no way to treat any customer, IMO. My wife and I spent a great deal of time to drive and leave this bike at their shop for service, three times. Terribly disappointing... All Rights Explicitly Reserved read more

Blocker Enterprises - Motorcycle Dealers Near Me - Lehighton, Pennsylvania

Just had two quads serviced at Blockers. They picked them up yesterday, and after letting them know that I really needed them back for this coming weekend, they finished the service and dropped them back off today. In addition to that, was told I had "loyalty" points that added up to a nice amount off of the bill. Couldn't be happier! read more

Every time I deal with the parts dept and in particular Mike in parts, I have a great experience. I could list 5 times they helped me and made my day. One time I needed a bearing pressed into an engine cover because I don't have the tools. Mike asked to look at it and took it back to the garage and they pressed it in for me. That is great customer service. I didnt buy my bike there. I do buy my parts there but he didnt have to help me. The sales guy there is nice and not pushy. I think service like this needed to be recognized so Im leaving this review. read more

I had to drop the rating to one and would go lower if I could. Is it too much to ask for in wanting to be treated in a courteous, professional and friendly manner when dealing with their service department? The girl that is a service writer is the rudest person I think I have ever dealt with. My bike is supposed to go in for its' 5000 mile service and I asked what was involved since the manual states a checking of a few things and an oil change-a $300.00 oil change. I have a legal right to know exactly what work is being performed and a right to have proof that the work WAS performed. When I asked her about what was done she was very coy and didn't answer my question directly. She then started to argue with me. Rule #1: Do not argue with a customer and make a scene in front of other customers. I won't ever use their service again or even make an attempt to. read more

I bought my 2014 Kawasaki Ninja 650 there around March as a one year leftover. Matt and Amber upstairs for the sales department have been so great since my first step in the dealership. Every time I've been in service there everyone in Service has been absolutely great and gone above and beyond anything I could hope for. Overall it doesn't matter what you go there for, you'll have a great experience. Whether you buy a bike from Matt, or are buying any riding gear and accessories from Amber, or anything you could need or want from their service department!!!! I will always go back there for anything and everything I need or want for my bike!!! read more

This place is like family! Any bad reviews on this place and you went in with a bad attitude! Extremely friendly and helpful employees make for an all around professional and warm experience. I have learned so much about motorcycles from blockers and it continues. They have done excellent work for a reasonable price. They made my bike into a whole new beast. Thank you for being such a good dealer with an even more incredible service department! read more