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    KOVATCH SALES & SERVICES

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

    Services - KOVATCH SALES & SERVICES

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    10 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Transmission leak inspection

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    Blocker Enterprises

    Blocker Enterprises

    (6 reviews)

    I've given months of thought to this before writing, but I feel this needs to be shared…read more I've had our previous bikes inspected here for a couple of years before I brought in my 2021 TW200 for maintenance this past year. They are the closest dealer to me and I felt their prices were very fair. I never could have imagined what was in store. I first ran into an unexpected issue when I requested to have a Shinko replacement tire installed on the TW. Mike, the service manager /co-owner stated "he didn't feel comfortable" installing that tire. No evidence to support why. Other dealers had no issue doing so but I didn't feel I wanted to travel out of the area to have a tire installed. I had the bike serviced August 26th and agreed to an OEM Bridgestone replacement, an oil change, new sprockets and X ring chain. The cost was $625. When I got the bike back, I felt a vibration that I didn't have the previous 6k miles. This is the only bike I ride and I ride it as often as possible. This bike has been uncharacteristically smooth since I got it. I didn't see any mention of the front tire being balanced and there were no weights on the rim. I called to ask if it had been balanced and they didn't know. Their mechanic said it was, but it wasn't in the service history. I took the bike back and left it there. I believe they checked the tire balance again (they never told me of their intention to do this) and supposedly had a number of their people road test it, assuring me there was nothing wrong and any vibration was inherent in this type of motorcycle. I rode another 12 hours or so and I was sure there was an issue. By now I felt certain the problem was most likely not enough slack in the chain. I measured it at 3/4". The manual calls for 1.5". I took the bike back again and asked to see Mike / service manager / co-owner in the parking lot, just to look at how tight the chain was. He is standing right next to the bike and REFUSED to look at the chain! He stated he didn't care what the manual called for on the chain adjustment and that he trusted his mechanic did the job right. I'm freaking livid at this point. Then he is yelling they have lawyers, if I care to sue? What! He's yelling that I should leave and never come back! All this would have taken was a quick look and a $10 chain adjustment to rectify issue. I spent nearly a grand this year on services. This was their mistake. I then bought the tools necessary to adjust the chain and haven't had a vibration problem since. This was a totally unwarranted reaction on his part. I also asked to discuss the issue with the co-owner Shannon (she was standing at her office door), and she refused to talk with me as well, telling me she had an appointment in five minutes. Wtf! I asked them both for a business card and they told me to go look on the counter. There weren't any. This is no way to treat any customer, IMO. My wife and I spent a great deal of time to drive and leave this bike at their shop for service, three times. Terribly disappointing... All Rights Explicitly Reserved

    Just had two quads serviced at Blockers. They picked them up yesterday, and after letting them know…read morethat I really needed them back for this coming weekend, they finished the service and dropped them back off today. In addition to that, was told I had "loyalty" points that added up to a nice amount off of the bill. Couldn't be happier!

    KOVATCH SALES & SERVICES - autopartssupplies - Updated May 2026

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