I've bought almost all the tile for my bathrooms and fireplaces here…read more The second time we ordered at 6pm for store pick up on a Saturday but decided to go in and pick it up instead. DONT DO THAT. They make a BIG fuss. Just order for pick up and wait for your ready message or go in store to pick it up yourself and buy at the register. Anyway, apart from the lady in the black apron making a fuss, this experience was top tier. We knew exactly what we wanted and knew the store was closing soon so my husband got the flat bed cart thing and carried our one year old straight to the back corner with my son following behind him. They left me in the dust because I am heavily pregnant and was waddling. Every store employee we passed told me "we're closing soon" so when I saw my husband up ahead walk past a worker and the worker look back at him, turn course, and begin to follow my husband I thought "we better hurry up" this guy is going to tell us they're closing soon but nope! He was soo nice! Asked us if we had questions, helped my husband load our flat bed cart because we were getting twelve boxes of 12x36 tile, got a forklift to pull out the boxes in the back and walked us to where the grout that was in display is located. I believe his name is Luis! Thank you Luis for a wonderful experience. We're sincerely sorry if we got you in trouble. You didn't know we ordered ahead until we got to the register. If anything this man deserves a promotion! Top tier customer service! Also, we hurried to this location to get the tile we wanted because it was $30 cheaper per box than the location by our home! Thats why we always make the trip to this location.

Interesting experience today......not busy at all.... In fact I only saw maybe 3 customers....i…read morewent to look at vinyl flooring for a commercial building..... I found some but the chances of me finding anyone to help me was zero....lots of help doing nothing....wait, they were doing something on their phones....and there was a staff meeting I guess, about 5 of them were discussing something in a circle....they are great at ignoring customers.... I should have known better....same thing happened last year and I ended going somewhere else for my hardwood floor.... That sad part is they have a lot of options.....and I really wanted to buy or order.....but after going to the tile section (same thing happened there) I was exhausted.... What's really crazy is there are more people to help you at Home Depot???......

A very knowledgeable friend recommended I contact Alfonso for assistance selecting tile and…read morecountertops for my bathroom, kitchen and entryway and I am very glad I did. I came in with the vaguest of ideas of what I liked and was looking for for my space and in my consultations with him (I needed a second consultation after a design change) Alfonso was so skilled at finding a variety of options to consider without overwhelm! The showroom is like an art gallery where you can touch the art and a sensory treat to roam through. The large attached warehouse area with a huge number of countertop materials was very impressive to behold. But again Alfonso could quickly edit it for me to a few choices. Now I am happily enjoying my epic countertops, gorgeous shower and elegant tile flooring.

This place use to be good. Many selections price is fair. People who work there is helpful. But…read moreeverything changes in my recent two visits. None of the tiles has price. We have four bathrooms under renovation and we need quite a lot of tiles but none of the tiles has price on them. Which means you have to ask them every single one that you are interested in. No one wants to talk to you. We were there wondering around and looking for tiles for 10 mins and people who work there walking back and forth with their nose on the air. Didn't even border to help. Terrible store.

I did research online and even contacted a few places before choosing Luxor. They were by far the…read moremost responsive and professional and personal. Brandy answered the phone on a Friday afternoon and was clearly busy with a customer. But when she called back she was friendly and to the point. A few days later Luis was at my place of business. He clearly knew about flooring and easily told me the material of my old floor and what had to be done to put in new vinyl flooring. It was that easy. In fact, the entire process was like that, from start to finish to after-install followups. Working with Brandy to choose my flooring materials and schedule the install was easy. She is extremely helpful and communicative, always to the point about availability of materials and lead times. In the end I got great new floors that I love and that my clients comment on again and again. And when I found some details that needed to be fixed, they sent their guys quickly with no questions asked. That's why I went with a professional flooring company. They are not a chain, they're a personal shop that gives professional, friendly, high quality service. I'm happy I chose them!

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Large clean showroom. We received much-needed help with selecting shower and floor tile. Tez has a…read morelarge selection in stock which helped with our short timeline. Johnathan Sage provided good advice and we are happy with the outcome.

I would strongly advise any homeowner or contractor to take their business elsewhere. My experience…read morewith Tez Marble has been a months-long nightmare of incompetence, turnover, and blatant theft of $8,500. The issues began in July 2025 when I requested a quote from a saleswoman, Beyza, for 5-7 slabs and 2,000 sq. ft. of hardwood. It took her over a month to simply respond to an inquiry, causing them to lose the flooring portion of my business immediately. Against my better judgment, I moved forward with the slab purchase through a different salesman, Julio. We purchased 5 slabs, yet Julio accidentally charged us for 7, an overcharge of roughly $8,500. What followed was a masterclass in poor customer service: The Refund Delay: Julio dragged his feet for two months on the refund, only for us to find out he no longer worked at the company. Management Failure: I escalated the issue to Sam, the manager. He promised to process the refund immediately. Sam also made additional promises of delivering the slab the following day, but failed to do so. The Current Status: It is now February 2026--seven months after the initial contact and months after the overcharge--and we still have not received our money. Tez Marble has stopped responding and has made no effort to call or explain why they are still holding onto $8,500 of our money. They have been completely radio-silent while essentially "stealing" from a customer. Beautiful stone is not worth the risk of losing thousands of dollars to a company that clearly lacks the internal infrastructure or integrity to handle basic financial transactions. Avoid at all costs!!!!!!

This review is about an amazing woman named Monique. Monique was able to help us choose tile and…read moregrout for an extensive home build from the ground up project. We came into the store on multiple occasions to be sure we got each detail right and Monique never disappointed. She is over the top knowledgeable and offers just the right amount of input to assist you with your project without being overbearing or imposing her tastes over yours. She strikes just the right balance which is such an asset and an increasingly lost art. Aside from these points, Monique absolutely knows her stuff. She has worked in the industry for a very long time and can advise even the crustiest tradesmen that need to place complex orders - carefully calculating square footage and determining needed materials accordingly. I simply can't say enough good things about her skills in this industry but I would be remiss if I didn't also mention her easy to work with character. Through the months, we have come to just adore Monique as a person. She is warm and engaging, never overbearing, always appropriate and forever consistent. She has helped us so much and the process has been a complete pleasure. Dear Bedrosians management: A word of advice... treat her well and do what it takes to keep her around. She is more than worth it!

Great quality tile, style was exactly what I was looking for and it was a quick turn around on my…read moreorder. Would definitely recommend Bedrosians and use them again. I love that they sort through the tile so there are no broken pieces.

Anna was so good! Helpful, knowledgeable and knows her…read morestuff! ordered all my kitchen cabinet doors and handles from her. we'll pick them up next week and let you know how it goes, but it was a pleasure doing business with them.

Fantastic. They were responsive and did a beautiful installation. The work was done with utmost…read moreprecision and care including extending some plywood to ensure a stable vanity top. Only downsides were they weren't able to do a miter edge on the counter (or maybe they could but didn't offer it and that's what I would have preferred) and they almost installed a sink that was too small. They emailed me last minute to say they'd do a smaller sink than I had specified and I didn't see the email until it was too late. They were about to do the small sink but fortunately I was onsite and caught the issue in time. They made it work with a proper size sink. Even with these glitches I still was satisfied and would absolutely work with them again. The price was similar to what I'd paid several years ago for a similar sized job so I would consider their overall offering to be very competitively priced.

I'm really impressed with the amazing products, the super fast delivery, and the friendly customer…read moreservice! Rosely is such a lovely person, and we're completely satisfied with the price. She listens to what you need and never tries to push you towards anything extra.

I've been meaning to write this review for Elvira at Ro's for over a year now. We worked together…read moreto design the most beautiful kitchen and bathrooms for my home, and I truly could not be happier with how everything turned out. Elvira is flexible, design forward, endlessly creative, and so warm and kind. Working with her was an absolute joy, and she turned what could have been a stressful process into something collaborative and enjoyable. Everyone at Ro's was a dream to work with, and I genuinely looked forward to every visit. I'm deeply grateful for everything she did to make my home feel so special.

I seldom spend the time to write reviews, but the entire team at OJ Tile has been fantastic to work…read morewith. They were flexible with working around our crazy logistics due to contractor delays and pivoted numerous times to offer better times and appointments to get this done. From templating, to layouts, installation and follow-up, they were first-class throughout the entire process. Special shout-out to Kathy, Christian, Alex and Rudy. We're thrilled with our new countertop and can't wait to use it. Highly recommend you give them a call!

OJ Tile and Granite installed new countertops and backsplash in our kitchen. They were very…read moreprofessional and responsive and did an amazing job. We even had a tight deadline they were able to meet with some unexpected challenges presented. We would definitely recommend this company. Communication was also very good.

I needed carpet for one room. I went to the Sunnyvale store. Avery greeted me and when I…read moreexplained what I needed he immediately found what I was looking for. Perfect! Quick check out with my information and ordering. I soon got a text from Diana to schedule the installation, and confirmation the day before. Alex and Julian showed up to install exactly when scheduled. The were communicative and respectful of my home. They quickly and efficiently moved my furniture, took out the old carpet and padding and then installed the new padding and carpet. They had me check that everything looked as I expected and replaced the furniture perfectly. The whole experience was quick and easy. I had been putting this off as yet another project, but this group made it almost a non-issue. Refreshing.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

We had a fantastic experience working with Elvin. He communicated well throughout the process, was…read morevery careful, and always a complete professional. He took full accountability for our quartzite slabs in their transfer to and from his shop, and always made us feel like we were in good hands. He was very patient while we selected the orientation of the cuts, starting with studying them in his shop and then sending us the scans for a couple options. Most importantly, the quality of his work, both in fabrication and in installation, was stellar. We really couldn't be happier. And we appreciated how honest he was in assessing how often the stone would need maintenance, and his pointers. We got the feeling he treated us as he would a family member or close friend. Highly recommended.

We found Elvin via Yelp when we were looking to install a countertop and backsplash in a bar nook…read more Elvin was very responsive, and got back to us immediately with both pictures of remnants he had as well as pricing. He had a good number of remnants, everything from marble to quartz to porcelain and more. Pricing was competitive with other quotes we received. He was flexible when scheduling a time to go by his shop to pick a remnant. He was able to squeeze in our job, came by our house to measure just a few days later (even adjusting the cabinet base slightly to make it more square to the wall), then two days later came to install the piece. His work was beautiful, and he was great to work with. He takes great pride in his craft and ensuring his customers are happy. We will definitely use him again for any future countertop needs!