I've always had great service from the towtruck drivers. The owner of the company has never been…read moreless than professional. I would recommend them to everyone.

If you could avoid this towing company Do. They are extremely rude unprofessional, confrontational…read more This business should get closed tbh. I can't believe how disrespectful they are ! Avoid if you can pleaseeee I can't stress it enough!

AAA never sent a tow truck & when I asked for a phone number to call the company, it was NOT a…read morelocal number (& the second number given was a non-working number.) I called Gordon's (after getting a price twice as expensive from another local company). Everything about this service was AMAZING! Good price; great driver; on time; and we had to push vehicle out of my narrow, curving driveway bc of the size of the wrecker (which did not effect the mood & professionalism of the driver)! Oh, by the way, I should mention the call was on a SUNDAY.

My car Got towed and when I got my car and key Fob back it was damaged I bought it to their…read moreattention instead of taking accountability they were very rude and tried gaslighting me and basically told me if i didn't get my car towed my key fob probably wouldn't been damaged .... And their office smell like poop I'm not even being dramatic attitude just as nasty as they are. PLEASE BRING YOUR MONEY AND SUPPORT SOMEWHERE ELSE! My key Fob didn't look like this Did you Bite it? TRAVIS WALKER (he's the employee that towed my car) they said it was stored away in a box then they said it probably melted in the sun which one was it? But very rude and unprofessional place and I hope whoever that lady is that opened her mouth to try and go back and forth with me sees this cause it's for her personally!!!!!!!!

David is awesome! Kind, skilled, and generous...the best! We were stuck on a weekend away from home…read morein our RV and he fixed us up, way way better than I ever expected!

David was great. We enjoyed the ride home with him. Hopefully we won't need to be towed again, but…read moreif I did, I'd call him again.

Came here as I was referred by Mercedes Benz of Hilton Head. My car was reared ended in a car…read moreaccident. I came here for an estimate and was advised the car was drivable. I pointed out the wires hanging and they were just tucked back in by hand. Just to fall out when I drove off. So based on that I went supermarket shopping only to learn that the trunk won't close that was rear ended. So the car then needed to be towed back here. Communication was not the best and I would call to get information constantly. Since parts had to be ordered and the car was a year old the process took seven weeks. All the while no communication and they have my vehicle sitting outside in the back of the building. When it was ready they called and I left my rental there to get picked up. Only to later find out the trunk still did not close. So I have to bring it back and they said it will be awhile. Well since I no longer had a rental I had to wait. Thankfully it was only a couple hours not a half a day. The accident was bad but this place doing the repair just added to my pain and aggravation. The only positive is they worked with the insurance company to get paid.

WORST OF THE WORST!!…read more very unprofessional service for details (touch up) JOEY AND ANOTHER tall guy with a beard. didn't know how to take care of some little tiny scratches or a 3" scratch. JOEY not sure if is the owner or not but he shouldn't be doing the jobs. please if you have a NICE CAR don't take it to this place. plus they were dirty and left dusty the inside of the truck.

Had an unfortunate break down on the highway at night, and I had A-1 help out. The overall…read moreexperience was excellent, as our tow truck driver Roger was timely, knowledgeable, kind, and respectful. I can't say enough about him. He got my car to their repair shop and dropped us off at a nearby hotel. If you need roadside assistance, I wouldn't hesitate calling. Separately, I'd also recommend their auto shop. Their attention and work was great. Their facilities for those that need to wait is excellent. There's an outside covered deck with rocking chairs, a very nicely decorated inside area with a TV and A/C, and clean updated bathroom. Glad A-1 was selected by my insurance company.

Sadly, my car broke down shortly after crossing over the border from Georgia into South Carolina…read more But never fear, Casey from A-1 Towing came to my rescue. He picked me and my vehicle up with a Wonder Woman decorated tow truck and after a quick stop for gasoline, we were on our way with a 91 mile tow to Charleston! That was a long ride made happier by the wonderful and deep conversation I had with Casey, hearing his story, sharing some of my own. And whereas, I didn't agree with him about every idea he shared, I was thoroughly engaged in our conversation from start to end which helped to pass the time. Two thumbs up for great customer service. - Steve

Quality of service is good. They are good honest people that do their best…read more Ask questions and get their detailed report on your car. It is impressive and you'll get to see exactly what is wrong with the vehicle before it's repaired. Waldo is a Gem! Very people and customer friendly.

had my AC repaired here in June. their technician did not properly flush/evac lines or replace rear…read moreexpansion valve, leaving contaminants. this caused the new system to be contaminated. i am now needing another AC repair. i spoke with Waldo over the phone, he stated i would be covered under their warranty. i called later to confirm an appointment, as i'm a single mother and need this addressed asap for my children. when i spoke with Waldo again, he stated i was NOT covered by the warranty even though my repair was done in their shop by one of their technicians and the work was also logged in their system. at this point i just want a refund for the "repair".

Very happy with the repair work provided on my Honda Accord by Carriage Auto Body Shop. The job was…read morecompleted quickly, efficiently and under the amount quoted. I have great respect for a family business that has been serving the area for over 33 years, as their family name and reputation is at stake with every job they accept. They truly believe the customer comes first and work tirelessly with insurance company to get the best results for their clients. I hope I won't need to use their services again (other than for their car detailing service) but I would not hesitate to recommend them. Big thumbs up from this happy customer.

Had to get a service done to my vehicle, job was okay at best. Sadly they don't report to Carfax…read morewhich is another reason why I would not want to do any more business with them. They seemed a little sneaky when asked about why they won't report to Carfax, their work is very questionable. I would consider looking elsewhere just in case.

Island Auto Service prides itself on quality advice backed up by quality service at a fair price…read more If you are new to Hilton Head Island, search no more. Ron at Island Auto Service will take care of your car's needs.

Extremely over priced. Told couldn't do Alignment on car…read morebut charged $95.93 for the inspection. Changed a wheel lug. Charged $18.99 for part and $149.99 for labor.