Nina goes crazy when we are even 5 miles away. She knows where she's going and can't wait to see…read moreAdam. It's funny when I leave her somewhere to run to the store She can whine, but with Adam she doesn't look back at me in the least. He gives her the long run because while there she'll run back and forth the entire time outside. The great thing-she misses me when she sees me again and then she sleeps for 2 days she's so exhausted. This is her vacation too!

Horrible, dirty kennel. Pets in cages stacked on top of each other. Very little grass on site…read more Pooch would be in dirt

I was trying to get help for my kitty, she was going from liter box to liter box with no visible…read moreurine or very little , the natural liquid wasn't working, I talked to a witch, that all she would do is lecture me about taking her to emergency,that she has a blockage, I'm 70 on SS and the last time I used ER was 2000 dollars, she was not vocalizing, I knew it was a UTI, I literally just hung up on the witch and I called flossmoor, they were so sweet got me in an hour, God Bless Flossmoor vets, Dr Willard was excellent with my cat, who had a UTI. This witch should not be telling people to go to emergency, what a dip shit

I've brought my old baby here at least three times for urgent care! They've always been very kind…read moreand wonderful to both myself and my pets! I finally had to put down my baby last week and even with all the craziness of Covid they were able to let me hold him and have a few quiet moments as he slipped away from this world! Thank you so much for being so kind in my saddest moments! Wonderful staff and Vet...

Amazing service and care for my dog. They were very friendly and thorough and there was not…read moresurprise pricing.

My boys (cats) love it here! I always feel comfy leaving my babies in their care while traveling…read more Very convenient, friendly staff and accommodativ!

This place is horrible. Gave my dachshund staples over an ear wound that came undone and he started…read morebleeding everywhere. These people don't know what they're doing, take your dog elsewhere

veterinarians are very professional with clients. I've used that facility for over 20 yearsread more

Claudia is the only pet sitter I have hired since the first time she looked after my fur babies…read morelast year. I have 3 cats, 2 of whom are older and require special food and daily medications. It often requires a lot of time and effort to get them to eat enough but Claudia manages it with no apparent trouble. She's the only pet sitter with whom my cats don't lose weight while I'm gone. Recently, my husband and I were away for nearly a month and Claudia took excellent care of my boys. One of them was having health issues and Claudia noticed a change in his behavior and immediately notified me so I could touch base with his vet about it. She ended up taking him to multiple vet appointments while we were gone and had to give him several different medications, even noticing a side effect of one of the medications. I cannot recommend her highly enough.

Claudia is a wonderful cat sitter. She's taken care of my cat for 2 years. She sends daily updates…read moreand photos. It's clear Claudia loves animals and treats them like her own. Thanks, Claudia!

The staff at Landheim Training and Boarding is terrific. Starting at the front desk to training and…read moregrooming we have had a fantastic experience. We had an introductory evaluation for our very anxious dog that was a rescue with an unknown 5 year background. Zac Galvan, a Landheim trainer, saw good things in Oakley. We proceeded to have 5 private training sessions with Zac. Oakley has progressed so well. We are no longer afraid to walk him among people and other dogs. In the past Oakley would be so frightened that he would either " fight, flee, or freeze ". Zac taught us, yes, it is the humans that are being trained, to teach the dog proper behavior and to overcome his fears ( and ours). It takes much patience and understanding of the dynamics to overcome the past poor behavior issues. The training is done with positive rewards not fear. We will be continuing with more training classes with group classes to continue the fabulous progress that Oakley ( and we) have made. We highly recommend the training techniques provided by the trainers at Landheim.

Either the staff needs to be trained better on the computer system they have or they need a more…read moreuser friendly system. I put in a request online with their website for boarding for 2 dogs from the 1-3/1-11. I got a voicemail (pictured ) the next day or so. In the voicemail it says the price for 2 dogs and what the deposit would be to hold the spots. I called back, no one answered so I left a voicemail. No one called me back the next day so I called again. No one answered so I left another voicemail. Finally someone called me back to take my deposit. So I paid the $184 for my deposit they said great we will see you guys on January 3rd for drop off. So within 2 weeks I made sure all the vet records were correct on Landheims portal for my dogs and the feeding schedule. Medication. Emergency contact. Vets number. And who was allowed to pick them up. January 3rd. I go in to check them in. They started going over details with me about feeding and everything. I said I put all this into the portal for them. The staff member told me they don't have access to see that? I'm like okay whatever I don't mind going into the details of feeding and what not. 20 minutes goes by or questions for feeding. They told me okay we have extra add ons for cots and playtime. I said yeah I thought I checked those all off on the portal. They told me no I didn't. I said okay well can you add them. They said no problem. They asked me to bring the dogs in so they can take them back. So I brought them in one by one. When I handed them my second dog they said okay we will see you the 11th for pick up. I said I put someone else down for pickup in the portal. They told me it didn't show up. So I gave them the name. I asked if I can pay in full now so when my friend comes to pick them up he doesn't have to worry about a balance. They said yeah we can take payment now it'll be $800. I said I was quoted $368 and my deposit was taken for $184. I showed them the voicemail ( pictured below ). They said well Brittany is right here so Brittany can you explain to her why you quoted her $368? Brittany said I don't understand the issue you don't want to pay the $800? I said not if I don't have to when I was quoted $368 and my deposit of $184 was taken. Brittany called her supervisor. Asked me what date the voicemail was left because they have everything recorded on the phones. I said the date and time and even offered to play it for her. She said no it's fine I guess I can scroll all the way back on the computer to find it. Well after Brittany talking to her supervisor they agreed to honor the quote I was given since my deposit was already taken for it. Brittany was very rude and basically tried to shame me for it saying " you do understand this is a business right?! " " you do understand that everywhere we have advertised is $46 per dog per night right?! " " I do not agree with this at all but we will honor it just this one time. You do understand this is one time right?! " I told her I understand it is one time and I also understand miscommunication and misunderstanding but I was given a quote and I understand this is a business which is why I asked for a quote, I am not trying to be a pain but I was told one thing had my deposit taken for that price and it all of a sudden doubled?! The person I was first dealing with seemed to agree with me and understood. Brittany rolled her eyes and me and said " yeah well this is a business you understand that right?! ". So I paid in full the amount I was quoted with the add ons. So my account was paid off in full no more back and forth. Didn't hear anything from them all week ( if something was added on or wrong ). My friend goes to pick up the dogs on the 11th. They told him it was $112 balance on the account and asked him to pay it. He did because we were on a plane on the way home so he couldn't call and ask. We land and he told us about it. I called and left a voicemail asking why my account had a balance when I paid in full. They called me back Monday saying the front desk staff called off on Saturday so the person they had up front knew how to do front desk but not really. Ok???? But if that person is going off the computer then why is that balance on my account when it's paid off? I gave them my card number so they can reimburse me so I can pay my friend back. I thought this place was going to be great because I have seen such great things about it and it 10 minutes from my house. But after this, I will never be back.

Julie does a great job of taking care of the dogs. They have spacious runs, controlled climates,…read moreand tons of love from her and her family. Having moved 90 minutes away, I still make the drive to kennel my dog with Julie. I trust her with my furry family member.

Julie is AMAZING!! I would trust her with any member of my family- especially the fur babies!! We…read morerecently had to board my mother's dog with Julie for over a month while Mom was in the hospital. Her rates are more than reasonable and I think our dog was very happy in the accommodations! Very clean!

Omg Sam is amazing, I really can't say enough good things! She really knows and cares for doggos,…read moreand mine has a blast there with her, her dog, and the other dogs! She's got good credentials, and it's very clear she wants the dogs to have a good time but is also very aware of their boundaries & dynamics. She handles each dog case-by-case. She is super detailed but chill and flexible, and very attentive - my doggo's first day there, she kept sending me pics (some v good ones too!) and updates on who my dog's new bestest friends were, how he was settling in, etc. I totally did not expect her to have that much time to do so with all the dogs she has, but very appreciative of it. She sets expectations up front, which is a good thing too, and is very communicative (although she can't always be by her phone to respond quite asap, which I appreciate bc she's giving the dogs attention). My dog & I will be frequent fliers for sure. Highly recommend.

Back in mid-May, my pup Diamond had the opportunity to go to SaMammals for daycare. I adopted…read moreDiamond a little over 2 years ago, so I didn't know how she'd react to being in daycare. I found Sam on Yelp, checked out her website, and shortly afterward we had a meet n greet. Diamond absolutely ADORES Sam! You can tell Sam has a genuine passion for taking care of animals. She can "get on their level" and keep them engaged. Diamond's first daycare day went very well! I received many photos and updates on her progress (which I appreciated so much), and Diamond made a new friend there. By the end of the day, she was tuckered out!!! Sam is a dream to do business with, it almost felt like we were old friends: she's warm, creative, kind, professional, and truly enjoys what she does. I'm looking forward to bringing Diamond back for boarding and more daycare. Diamond is anxious to see her friends again too!

Been living close to this place for about a yr & decided to give them a try, called and booked an…read moreappointment, which i would suggest there always booked up which is a good sign waited about 3 weeks and im happy with the cut and how they treated him he came out happy and smelling fresh ill def be returning!

Just picked my dog up after being there three days and he was covered in his own feces. The manager…read moreoffered a $50 credit towards my next visit as if I would take him back there and her response to me was so we're supposed to take the blame for your dog having diarrhea?

Michelle is the absolute best! She takes such good care of my two dogs Roxy and Luna. She comes…read moreover every weekday to walk them while I'm at work and my dogs absolutely love her. She treats them as if they were her own and I can tell she truly cares about my dogs. We rescued both dogs and they have required lots of training - Michelle helps us work on that training every time she comes over and it has helped so much. She texts me every day telling me how the dogs were and includes multiple pictures each time. I highly recommend her to anyone looking for pet care!!