Arlo is an 8 month old golden with a lot of personality and playful energy, the grooming tailz team…read morewere able to still get the job done and left him looking nice and handsome. Thank you and we will be back !

Great service ......really fast and both my dogs enjoyed it. I hope the pricing remains the same…read morebecause it's a bargain, thereby allowing you to frequent the shop more often. I used to go to someone in Wading River that also did a good job as well but their cost just kept increasing and they priced themselves right out of the game......

I needed my dog to get a haircut and bath, and my usual groomer was unavailable, so I called FotF…read moreand spoke with Cheryl. I brought my dog in and showed a few photos of what she normally looks like after a groom, and Cheryl asked for me to text the photos to her which I did. It was pretty damn close. My dog looks super sharp and ready for the last days of summer, and she smells amazing. Even better than her normal groomer. Cheryl was very accommodating and was able to take me on as a client very last minute, and provided an excellent service! I will be keeping their number in my phone! One note: the front signage doesn't match the name here. That was a tad confusing to me, but it was the only grooming service in the plaza.

Would never use them. I brought my dog here every two or three months for many years…read more. Always tipped nicely. The last appointment had to be canceled because my dog had passed away. I left a message cancelling the appointment and gave the reason. They did not have the decency to call me and offer condolences, nothing and after years of patronizing the shop. I had to give one star to post, but they don't deserve any

I've been taking my dogs to Brenda for over 10 years , she's always so caring and professional, my…read moredogs love a spa day at the shaggy dog !!! I would highly recommend them to everyone !!!!

I have a 12 year old Maine Coon cat, she has squamous cell carcinoma of the mouth that has spread…read moreto her two front paws. She is a happy cat that in spite of her disease is in suprisingly good health. She dose however require more frequent grooming as the cancer will cause her fur to become sticky and matted as a result of her grooming herself, this also causes her to have a foul Oder. My regular Groomer would not be available for three weeks, after calling several groomers in the area I found The Shaggy Dog pet groomers of Rocky Point. Brenda seemed very compassionate and caring as I explained our cats health issues and grooming need. I explained that I once had to have her completely shaved because she became so matted so fast and with more frequent grooming and shaving just her belly we have been able to avoid having her shaved again. She is after all a long haired cat! Brenda assured me all would be fine and I could bring her in this coming Saturday At 2PM. On Saturday my Husband dropped off our cat and again explained to Brenda her health issues and odor due to her cancer. He even explained that should she need to shave the matting to shave only belly. again Brenda assured him that it will all be ok. Two hours later Brenda Called she was all ready to be picked up. upon arrival our cat was in her carrier and ready to go. Brenda began to explain that she did in fact have to shave the matted fur, as my husband looked closer he was shocked to see a completely shaved cat. when asked why she shaved our cat her response was well you had her shaved before, that she was matted. She was only matted on her underbelly and leg area. She also said "What is that Smell!" After we had already explained that it is from the cancer. She took it upon herself to shave our cat without informing us first that she was going to do that. Any reputable groomer would notify the animals owner if they plan on making a drastic change to their look. Brenda did not do this. Both my husband and I gave her very clear instructions what to do and NOT to shave her body. She did not listen. Unfortanetly my cat will probably pass away from cancer before she ever gets her fur to grow back completely. I am so angry that this has happened. I will never use this groomer again nor will I ever recommend her.

Nikki was amazing with my very skittish poodle! She did an awesome job and was very caring and calm…read morewith him. Highly recommend!!

Scheduling was easy and the service was great! Alexa groomed my two very nervous dogs, and did an…read moreamazing job! Highly highly recommend.

Been using Ruff Life for years. Recently the groomer that took care of my dog moved out of state…read more She was the only groomer my dog has ever known. My dog is very nervous around new people and I was concerned about using a new groomer. Bailey cut his hair for the first time and was great ! She did a great job and was very patient with him. Highly recommend Bailey and the Rough Life.

Had my dog groomed this past weekend. Upon arrival groomer said it would be $55 more than I was…read morequoted because of a labs coat. Before booking they asked for pictures of my dog, the breed, her weight and quoted a price. Upon arrival the groomer wanted $55 mire and stated pricing is at the groomers discretion. Additionally they tried to add back in a $15 fuel surcharge which they did remove. The groomer then said her ears needed to be cleaned and nails done which was not the case as the vet had already did that. Lastly because of the last minute increase, I said to cancel the upgraded treatment, which the groomer claimed was only $10 less when I was quoted a $15 price. I expressed my dissatisfaction with the pricing change and asked the groomer to have the owner call me, but i never heard back. The groomer did do a good job, but I will not return.

I'm new to the Rocky Point area and needed to find a place that could handle my 110 pound overly…read moredramatic big baby (dog) Rocky for his nail clipping. I've previously had to bring Rocky always to his vet because I was not able to find any groomer that could handle Rocky. It's also such a big process for me as I have to sedate him starting the day before. I met Michele of Emerald City Dog Spa and she was more than willing to take on Rocky as a new client. I was a bit skeptical at first as it's always been such a chore with multiple people having to wrangle Rocky JUST to have his nails clipped. Michele was super welcoming and friendly and successfully clipped all of Rocky's nails. I am forever grateful to have found her and would recommend for anyone who needs this service to go to Emerald City Dog Spa! Picture is of Rocky post pedicure (still under sedation) Thanks Michele!

I booked Emerald City Dog Spa to board my 6-month-old puppy for the first time. Beforehand, I…read moremessaged the owner to coordinate a meet-and-greet at her facility, so she was fully aware of his age and personality. My puppy has never been boarded before, but he has gone to doggy daycare and done fine with other dogs--he just takes a little while to settle into new environments. My boyfriend mentioned this to her, and she said she would see how he did and let us know if there were any issues. About an hour later, she called to say he was barking and clawing at the door and she was worried he might break through the plywood doors due to scratching. She told us he needed to be picked up. Her boarding profile claims the facility is "the perfect setting for especially nervous or aggressive dogs," that she has boarded first-timers, puppies, senior dogs, and dogs rejected from other facilities, and that she's even been called "the dog whisperer" multiple times. With all this advertised experience, I expected more ability to handle normal adjustment behavior from a young dog. Unfortunately, based on our experience, I cannot recommend Emerald City Dog Spa.

Luna had a great "staycation" at HT. She normally makes her way to our bed, even before our…read morebedtime. Last night she never made it off the couch. She almost slid off the couch in fact, not having the energy to even care. This morning.....still hung over from all the play time she received for 3 days. Thank you HT staff for your accommodations! A tired dog is a happy dog! Well done HT!

Let me preface this by saying that I am a dog trainer, and I managed a training and daycare…read morefacility for six years. I asked every question under the sun at my dog's evaluation, and every answer was the one I was looking for. Additionally, my dog is not an 'easy' dog, he can be standoffish with strangers, but every staff member knew how to approach him without my having to comment, and he settled in really well. I appreciate especially their honesty when I asked if Arlo played with any other dogs - instead of lying to me and saying "of course!" without thinking, they explained to me that he needs to get used to a new environment and that "the play will come." That answer was stellar, and I feel comfortable knowing that staff will give me uncomfortable truths when they are needed rather than sugar coating their answers for a sale. I know my dog well, and their description of his behavior today was on point, I know for a fact that staff was watching him carefully and that makes me happy. I am glad to have a place to bring him now that I no longer work in the industry, it's a huge weight off of my shoulders. As to the reviews stating that the place smells - I have twice walked in during what seemed like rush hour and smelled nothing other than typical 'dog' smell, so I'm not sure what all that is about.

Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

I can't say enough good things about Brianna! She always gets Cheese (my goldendoodle) in so…read morequickly, does an amazing job every single time, and is so patient and gentle with him. Cheese comes home looking great and clearly feeling comfortable and happy. We're so grateful to have found her--highly recommend!

Brianna is the best! My dogs feel safe and happy with her. She takes great care of the dogs and…read moredoes an amazing job.

I highly recommend Catrina. We have 3 dogs. She takes good care of them and her assistant too. I…read moreask her to cut my Pekingese like a Shitzu sometimes and she looks amazing. She has a lot of patience, cleans them, does nails and everything. She has gone over and beyond in certain situations. Every dog I have has a different personality and one has a collapsed lung and she takes great care of all of them. She definitely knows how to take care of the separation anxiety dogs. I have 2 of them like that. I highly recommend her. Thanks for all that you do Katrina!

Katrina and staff are always pleasant and welcoming. I board my dogs with her when I go away and…read morethey're always clean and happy when I pick them up. My doodle has monthly grooming for the last 5 years and she's looked great every single time. After reading some of the low star reviews make me wonder about the author.