I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

Mr. MAC, Chris, has performed his usual miracle for me. This is the second time that I have used…read morehis services and again, I couldn't be more pleased. What I have found at this business is knowledge, courtesy, professionalism and the greatest of service. You can't go wrong doing business here. Chris is what your ailing Mac needs! Also I consider his service a great value. John P

Chris made my day. This morning, I took my 3 year old MacBook Pro to his place of business because…read moremy keyboard is going haywire. A couple hours later he texted me to say I still had Apple Care on my machine, and I should take it there and his work was done. I picked up my computer at no charge at all. He could have easily cracked the box open and charged me, but this approach saved me time and money. Chris also does home entertainment and home system configurations - I plan to reach out to him for that soon!

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.

I had put in a request in yelp for help with a usb drive that was not being recognized. Within…read moreminutes there was a reply from Repair Republic. I dropped off the usb on Saturday. They communicated the steps along the way. The original usb was repaired and they transferred the data to an external hard drive. Everything was finished on Tuesday. Fast turn around and friendly service.

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

Very knowledgeable, reasonable and experienced. needed more characters to post so here they are.read more

he's not exactly quick, or honest, or good at what he does, but he *is* affordable & he really…read moreneeds the money, so if you're frugal like me, give him a try - after reading these tips: 1. BACK UP EVERYTHING half the computers I've taken here came back with the hard drives wiped clean. The other half got lost & he doesn't seem motivated to do anything about that. 2. Call before visiting. some shops would call you if there's been a delay. Most will call or email when the work is done. That's not Jimmy's style, so if he told you it would be ready last week, save yourself a trip by calling to make sure. 3. don't bring the charging cable. he's got plenty that will work with most devices & will probably lose yours anyway. 4. be patient James doesn't have a great short term memory & may ask several times what your name is & what brand your computer was & what he was doing to it. maybe put the important info on a notecard affixed to the device. large print. 5. inspect the device before leaving with it. did he put all the screws back in? does it boot up? this could save you a trip or two. 6. Try it yourself first. there are probably a few videos online that explain what you need done. DON'T UNDERESTIMATE YOURSELF! you can do hard things well. if you get stuck or don't have the time, Jimmy's got you. 7. make your device unique Jimmy's got a dozen stacks of silver & black laptops & tablets. put stickers on yours or paint a corner with nail polish. bring it in a neon green box or something.

James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

I had a great experience here. The staff are very knowledgeable and clearly know what they're doing…read morewhen it comes to computer repairs. My issue was diagnosed quickly and explained to me in a way that was easy to understand, and the repair was done professionally and at a fair price. It's hard to find trustworthy computer repair shops, but this place definitely earned my trust. If you need help with a PC, laptop, or tech issues, I highly recommend stopping by. Great service, honest people, and quality work.

We brought my phone in to see how much it would cost to reconnect a lose wire that was making the…read morephone flash when tipped upside down on occasion. (So mild that we couldn't even replicate the issue when we went in). They said they would run diagnostics and get back to us. They did, and said it would be nearly $700 to repair. We said no thanks, its not that big of an issue. We got the phone back and it is COMPLETELY destroyed. The entire top half of the screen no longer works for touch, and there is a quarter inch wide line of dead pixels across the center of the phone.