I have ordered several items that were to be engraved - both for very sentimental occasions. The…read morefist one was perfect and exceeded my expectations. When I received the second one I was disappointed as the engraving was very hard to read. I contacted the representative with my concerns. Melanie did not hesitate and told me to just send it back and she will have it re-done. She did and sent it back to me and it is PERFECT. Melanie and this company have renewed my hope that exceptional customer service still exists. No doubt I will continue to order special items from Crystal Images.

Crystal images have been supplying expertly crafted trophies for our Annual Charity Golf Tournament…read morefor the past three years. They have a wide range and an expansive selection of trophies, plaques, sculptures, for any occasion, celebration, or commemorative event. Crystal Images offers items for the budget conscious and those looking for a little something extra. Their novelty trophies are an especially big hit for our first place in the Ugly Pants contest. Even with the reduced inventory and increased supply chain issues that have been felt throughout the entire country with the pandemic, the team at Crystal Images were able to keep prices reasonable and the quality of their products high. The staff is always very friendly and accommodating, and always find a way to get the customer what they need. It's always a pleasure dealing with Melanie and the rest of the team. If you need the perfect compliments for your tournaments, events, and celebrations, give Crystal Images a call. They'll take great care of you.

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

Initially my husband and I were really pleased with the quality and customer service received when…read morewe started using them, so pleased that we would drive from Fort Worth and Lancaster for services. Well here lately the customer service has drastically decreased. The chick with the curly hair is beyond rude and unknowledgeable of anything asked. She doesn't greet customer and appears to get an attitude when asked to do her job. I honestly dnt know how she got a job working there. Anywho after the frustration she cause us today we will not return and if I was the old me she probably would have caught these hands, But yes everyone else was a pleasure working with!!

Great customer service, 10/10, very nice workers and the quality of the plates is amazingread more

As a small apparel business owner, finding a dependable transfer supplier is critical, and DTF…read moreDallas has exceeded my expectations. The prints have amazing color accuracy, even on complex designs with gradients and fine details. Their team is knowledgeable and quick to answer questions, which has saved me from costly mistakes more than once. The transfers apply easily and hold up great after repeated washes. I recommend them to anyone serious about producing high-quality apparel.

I absolutely love using DFT Dallas for my clothing brand! Their gang sheet builder on the website…read moreis incredibly easy to use, and you can pack so many designs onto one roll. The best part is their same-day printing and pickup. Since they are located right here in Richardson, I can place an order in the morning and pick it up by the afternoon. The transfers peel like butter and press flawlessly onto both cotton and poly blends. Highly recommend them for any local apparel business!

I come here for all my printing/shipping needs. They are very efficient and have a quick turnaround…read moretime. Their pricing is much better than competitors and customer service is incredible.

Embroidery Box was fantastic for my jacket embroidery order. I had another shop drop the ball and…read moreput me in a spot where I had a tight deadline and Matt came through with flying colors. The logo was done perfectly and he worked with me on the colors after sending a sample picture. Such a fast turnaround and a great price. Will reach out again for more embroidery

I needed two shirts embroidered with my work logo, Allan was very helpful and my shirts came out…read morelooking great!

I've had both monogram stitching and heat transfer work done here…read more Allen and his team are great to work with! They're professional, friendly and have quick turn around times. His prices are reasonable, too. Highly recommended Monogram Unlimited!!!

Mr Reyes has done the VBS shirts for our church for many years, and the quality of the shirts and…read moreprinting, prices, and service have always been excellent! I have referred others to them, and everyone has been pleased. I highly recommend JR Designs!

Had a throw blanket embroidered with figure and name. They did excellent work. Very friendly and…read moreaccommodating-helpful finding just the right figure and thread color. Wait time very quick. Small one item to multi item service. Loved the experience.