I had a terrible experience with JZ Landscaping. I hired them to add cement squares and artificial grass (that was nice) but also to pour a cement slab for a fireplace. They quoted me $2,700 for the fireplace I wanted, including labor. That was within our budget, so I agreed.
After the slab was done, they told me they had miscalculated the cost of materials. I wasn't happy about it, but we decided to move forward. Then, on the day the fireplace kit was supposed to be ordered, mind you this was weeks later because they would not message me back, they came back and said there was another mistake, and the actual cost would be $12,000.( just for the fireplace)
They tried to find a similar option for $4,000, but they didn't even give me the dimensions I had to ask and compare them myself to the original fireplace. If I hadn't brought it up, they wouldn't have mentioned it.
Had I known the true cost from the beginning, I never would have agreed to the cement slab (which wasn't cheap either). There was no professionalism, and they didn't take responsibility for their mistakes, not once, but three times. They didn't offer any sort of discount, and the last thing Johnathan said to me was, "Good luck with your backyard."
If you choose to work with them, I strongly recommend signing a contract that holds them accountable for any price differences if they misquote you, especially if that part of the project is essential to completing the whole thing. Have a contacting license means nothing nowadays. read more