Excellent Hotel and staff!!! I had originally booked a standard room, but as a Bonvoy platinum member I was pleasantly surprised to be upgraded to a suite at check-in. The staff handled it very smoothly, and professional acknowledgment, which I appreciated. The suite itself was spacious, clean, and well laid out, with a separate living area and a terrace that had a partial sea view. Not over-the-top flashy, but very comfortable and exactly what you'd want on the Riviera. Location is honestly one of the biggest highlights. You're right on the Croisette, steps from the beach, restaurants, and boutiques. It made it easy to just walk everywhere and really enjoy Cannes without overplanning anything. Service throughout the stay was consistently good. Housekeeping was attentive without being intrusive, and the front desk team was helpful whenever I had questions. The rooftop pool area is also worth mentioning great spot to relax, especially later in the afternoon when it's less crowded. All in all, the upgrade definitely made the stay more memorable, and I'd come back especially if traveling as a Bonvoy platinum member where those perks can really elevate the experience. read more

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Pretty Hôtel with nice staff and a great location. We enjoyed our time at the JW in Cannes and would definitely come back again.

I stay pretty loyal to Marriott and saved up a bunch of points for this trip. France has strict occupancy limits on hotels and our family of 4 was required to get 2 rooms. Conveniently located about a 10 minute walk from the train station and positioned across the street from many beaches. The rooms were nice sized and well air conditioned. We had a couple of issues upon check in with our safe and refrigerator not working but both were quickly taken care of. Cleaning crew was excellent and would do turndown service with chocolates at night. We were surprised that access to the private beaches across the street was not included so keep that in mind...private beaches require you buy a chair to enter which start at 40 euros and each family member must have a chair. Be sure to check out the rooftop for stunning views of the sea and surrounding area. read more

JW Marriott Cannes - Rooftop view - Hotels Near Me - Cannes, 06

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Stayed April 2024. Great location and rooftop views of the Mediterranean. Staff were very friendly, spoke English and treated me like a valued Bonvoy Member. Got a very nice upgrade to a suite with a small balcony and partial Sea view. Very noisy street side. Used the valet services bc the rental car was SUV and the garage was a tight turn. The restaurant staff were always attentive and just enjoyed the beautiful surroundings. Overall the room was a bit dated, but the large marble bathroom with separate sinks and shower and bathtub were luxurious. Balmain products. Bed was very comfortable and a true king. Thank you JW Marriott for everything. I highly recommend this hotel for a beautiful vacation experience. read more

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The location is very good. The suite we booked was a " prestige" the picture on the website are not accurate. I asked the front desk if they have another suite with tub and shower separated and better view and maybe more updated . A lady from the front desk told me she had one recently renovated, separated tb and better view on the 4th floor but we'll have to wait until next day. We waited , we did not unpacked at 4 pm I called they said was ready. The suite was on the 5th floor that the main elevators do not go up there, the suite was EXACTLY the same as the first one but more inconvenient to get to. So we waited 1 day for nothing. Now I understand the reviews is a "5 stars" hotel but the reviews are not as good as the others of the same category. The bathroom that the views they show on the website it is NOT from a Prestige suite at least not from the two I was. read more

This hotel is gorgeous. We loved one of our rooms here. Unfortunately they didn't give us a balcony in that we paid for in the other room. But it was clean and the people were lovely. The breakfast was incredible! read more

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We had a 2-day business meeting for 25 senior managers, and moved it to Cannes JW Marriott with 6 weeks notice. Excellent accommodation for the business meeting. All was set up as promised (PC, display screen, room, flipcharts), and the hotel flexibly made some last minute adjustments after we inspected the set-up on the day before the meeting. Meals and break refreshments were provided on time and of decent quality, and the hotel was flexible to late starts on the breaks on the occasions when we ran late. Hotel guest rooms were fine, with black and white photos of movie stars. We had one dinner at the outdoor patio of the hotel. Food and service was fine. Hotel location is across the boulevard from the waterfront, within easy walking distance of restaurants, shops, and the train station. read more

JW Marriott Cannes - Hotel room décor- Photo art at head of bed. - Hotels Near Me - Cannes, 06

At 5:30 am a maintenance man walked into my room. The hotel told me the computer showed no one checked into my room and they permitted the hotel worker to enter. As I woke up completely terrified I ran to the door (only wearing a sports bra and underwear) and yelled for them to get out while yelling at the front desk for help. The hotel had no answer just that it was a computer situation. Being a female who travels often I always take extra precautions. As this hotel does not have a chain lock I activated the privacy knob, the internal lock (this can be overridden by hotel employee keys). This scared me so much that I was shaking after. Because this was such a scary situation I spoke to the General Manager (Ziad Atrissi) and reached out to global office and still no sense of urgency....they just told me that they are looking into it. Its been over a week, I still haven't heard anything... If this wasn't horrific enough I came back to my room that next afternoon and the door inside of my room that connects to the room next to mine was open (my door and their door were open) allowing the room next to me full access to my room with all my belongings. The hotel staff told me "SO sorry we are really busy." This should never happen in any room. But can you believe that this happened in a suite, room 142 overlooking la Croisette. Beware if you stay here! I waited over a week to post this so I would be calm while writing. I wanted to post the facts and not just an emotionally rant. As you can image I was very upset and more so I felt violated and vulnerable. read more

JW Marriott Cannes - The door that connects to the room next to mine was open (my door & their door were open) giving the other room access to my room - Hotels Near Me - Cannes, 06

We checked in the last day of the film festival to an ocean front room. Little did we know that the best amenities for this hotel would be unavailable to us as they were closed for their "special " guests. We were not advised in advance nor were there any apologies. This included the pool and their roof top restaurant and bar. We had to go to the beach across the street at a cost of 55 euros per person. No vouchers were offered. The ocean front room as well as the lobby were beautiful as the hotel has been recently renovated but the room was so noisy at night from the music at the beach that we could not sleep. We had to change rooms to a quieter one but nothing was done in the way of restitution for our inconvenience. The balcony was a joke with just one lonely seat. There are no USB ports or a converter in the room. The product on the coffee caddy was stale and never replenished. The desk help were not rude but certainly not helpful nor trained well. The prices are five star but the hotel is a two. I would not recommend it. read more

JW Marriott Cannes - Balcony - Hotels Near Me - Cannes, 06

Muhittin was very gracious upon our arrival and so patient getting us situated with my lack of French. The entire staff when we arrived was extremely welcoming making sure every detail of our stay would be as expected. Muhittin went out of his way to help us get situated in the room and remembered us personally the next day. the type of service that separates JW from other hotels on the Croisette. read more

We got rooms through points but we still ended up spending quite a bit of money at this hotel and thought we should've gotten better service. The service is sub par. They made mistakes with bills, minibar had technical difficulties and cleaning staff would walk in even though we had the busy sign outside. Most of the staff were not hospitable and unprofessional. The concierge was quite helpful but that was about it. read more

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The stay itself was wonderful! The first Front Desk associate we had - Margaux Brunie- was perfect. We had taken an overnight train from Paris to Cannes and checked in before most people had checked out. I did not expect to have a room ready, but Margaux did everything she could to expedite the process. She sat us down for a leisurely and delicious breakfast and by the time we were finished, there was a room ready. Her overall demeanor and customer service skills were impeccable. The room was gorgeous and the balcony overlooking the sea made us feel completely immersed in the South of France. I can't say enough about the location of the hotel; it exceed all expectations. The bed was amazingly comfortable and the bathroom was spacious and elegant. Because we were in Cannes the week before the film festival, there was no lounge or pool access. At first, the concierge told us we would get vouchers for beach chairs across the road, but when we inquired we were told that wasn't the case. Stuck in Cannes with no pool or beach? Not ideal. The next day we were given vouchers, but there should be a consistent policy across all members of staff. The daily breakfast buffet was superb. Fruits, yogurt, breads, pastries, meats, cheeses, and hot items with coffee, fresh-squeezed juice, regular or sparkling water made for an ideal start to the day. Staff members in the dining room were courteous and professional. I would not hesitate to stay at the JW Marriott in Cannes the next time I'm in town. Thank you for your hospitality! read more

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If you're looking for a luxury property with all the amenities then this aint it. 1970s or 80s style property that gives off a tired vibe, sort of like those Holiday-domes you still once every so often stumble upon in the Midwest. Location is excellent, right on the Croisette, Cannes' beach promenade and convenient to the main shopping areas, as well. Great restaurants abound around there. Breakfast is close to a 10-our-of-10; you can sit outside on a sunny morning and enjoy your latte with some croissants. Staff friendly and helpful, with good travel tips. The place was very clean and the housekeeping folks did a fantastic job; we had a suite which was large, quiet and light, no problem there. Hallways were borderline and elevators subpar. read more

This review is solely for the property, not the service! Cannes ~ the jewel of French Riviera. So beautiful with all that glitz and glam. And September is probably their busiest time since all the Europeans go on vacation around that time. Needless to say: most hotel in Cannes was packed and sold out. The hotel: it is right on that busy /happening street of Boulevard de La Croisette! I can think of a lot of things to do for €350 a night but I was feeling adventurous after Paris. Book this on my 5 hours train ride from Paris. Naturally, you're going to pay extra for that last minute factor! And peeps I travel with wont budge for lower than a 4 stars hotel. Gotta make everyone happy. I liked the pretty hotel rooms. All black and white with movie star posters. Food and service is a ok. Friendly-ish and efficient-ish. It's not the best hotel I've stayed in Cannes but it's also not the worst. At night. this place gets mad crazy with whats that club across on the beach. But you can easily stay in or walk else where and avoid it. Over all, a ok stay. I'd like my rooms a little bit bigger but this is Cannes. Can't be choosy! read more

Great hotel in the middle of the main drag of Cannes. Check in was a breeze even when arriving a little early. The lobby is beautiful and the decor is fun with celebrity celebrity shots from the film festival red carpet. Our room was nice with plenty of amentities and had a view of the water. There was a huge shot of Uma Thurman above the bed which was fun! We stayed here one night during a trip by train from Barcelona to venice. Shopping, food and sights are all very close by foot and we took advantage of all. There is a rooftop terrace and pool that looked nice, we were not able to utilize as they were taking down a tent from the film fest that just finished. Which they did so by crane from the street below - an attraction to watch in itself! read more

Great location, but the hotel is outdated and not a "5-star" hotel anymore. I would call it 3.5, and maybe 4 since hotel staff was great. The good: Nice and helpful staff. Beautiful views from the rooms and rooftop deck. Close to great restaurants and bars. The not so good:The gym was tiny, and the 1 treadmill was broken the whole time and there was only one set of free weights? Even the water cooler in the gym was broken; not good given how hard it is to find stores to buy water in Cannes and the hotel does not provide any to guests (a huge pet peeve), not ok to charge 8-10 euros for a small bottle of water! Drinks in the hotel lobby were ~20 euros. The rooftop pool was also small with no amenities, one of the spas was also broken. read more

Fantastic hotel, at one of the best locations in Cannes. The reception was extremely helpful and friendly. The room (suite) was very large, with a very nice bathroom. The rooftop had a small pool and comfortable sun beds. As everything in Cannes, it's not cheap, but food and drinks are always good. One downside of this hotel: the service at the terrace is extremely bad; you might not get any service at all. Several times I had to get someone's attention and it still would take for ever. On the final night there were six waiters standing around the bar, the terrace was occupied by 10 guests and after 10 minutes still no service. Left without having a drink, very disappointing. read more

This JW Marriott is one of the nicer hotels in Cannes. It has very nicely appointed rooms which are comfortable and clean. My room was 366, which was located on floor 3 of 5. It had a side and water front view. I was able to work on my laptop as the room had good Wi Fi connection and free if you are a Marriotts reward member. The food at the restaurant was the best I ate but the most expensive. I would recommend this hotel for all of the above and it's location close to the water, the shopping, the convention center and casino. The reception counter and concierges desk were very helpful when I needed assistance. There is a pool on the top of the hotel. read more

Aww, I love this Marriott. Always something happening during the festival, with a lovely bar and ambiance.

First off it was crazy expensive. The location us perfect and it's a real nice hotel. Rooms aren't too small. The gym had little offer and they ran out if loaner umbrellas on rainy days. From here I was able to walk everywhere. It was clean and cozy. Street noise was loud enough to wake me up at night and they never gave us enough face clothes, but that's me being picky. The shower is weird and not a great experience but that seems to be the story in France and Italy. read more

My second trip to Cannes I was able to stay at the JW Marriott, this was my first time with them and I was not sure what to expect. I was more than pleasantly surprised by my entire experience. The check in was smooth and professional, the interior design is very unique and fitting with the glamour of Cannes with pictures of various iconic screen legends on the hallways on every floor and even on the rooftop where there is nice pool. The corner suite was one of the best rooms I have ever head, the balcony with the view of the Bay of Cannes and Promenade de la Croisette was a great place to just sit and enjoy the view while having room service or watching life go by down below. The bathtub is situated in front of the window so you can also enjoy the sea view while having a nice bubble bath. The bed was super comfortable and had a huge picture of the beautiful Gina Lollobrigida above. The breakfast was wonderful with perfectly made eggs Benedict and an exotic fruit salad. After this experience I definitely look forward to staying at other JW Marriott properties. read more

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We stayed here one night upon our arrival to Europe to recoup before starting our week's adventure in Provence. We arrived early, and although the hotel couldn't accommodate early arrival for both rooms, they did give us access to one upgraded room early. It was a great room overlooking the Med. All staff encountered were extremely friendly, welcoming, and helpful. Food and service were great. I would definitely stay in this property again. Only reason I am giving it a 4 over a 5 is that the workout roomies lacking for a '5 star' rating. Otherwise you should definitely put on your short list of places to stay in the area. read more