Never ever had I had such a nightmare at a nails salon, of all places. Unprofessional owner. Rude…read morefront desk and staff. And, don't know how to work. Each nail has a different shape & form! Manicure was done poorly. Gel nails weren't what I asked for and when I expressed my concerns I was told I am being rude. Below I've posted photos of literally while I was sitting in my car outside of the place. You could see each nail being differently shaped. I called them several times giving them the chance to correct but they refused. Don't recommend.

Ive been going to Nail Lounge for awhile, using both Angela and Tom for nails (fills and pedicures…read more They are fabulous doing a better job than I ask. The hot towels and cream massage are such a bonus! Ive used a few different places, but this rates 10+++. Gayle Schechtman

I have been using Spa Nails for over 10 years. They never disappoint! All of their nail…read moretechnicians are lovely, friendly, and skilled. Grace, the owner, is an absolute doll and will go out of her way to make sure you are happy with your services. I certainly haven't favorites, but everyone does a great job! They keep the salon immaculate, and they have every color you could want to choose from in gel and regular polish. Their spa pedicure with massage is fantastic. If you like cat's eye, chrome, or a special design, they have very talented artists who won't disappoint!

Been going here for at least 4 years now. Service is good and staff very respectful. They know how…read moreto give a good mani/pedi. The salon is a bit outdated. Should be spruced up a bit.

On the day I got my basic manicure I was between 2 costumers and nail tech. filing/drilling down…read moregel or acrylic. The fine particles were flying over onto my phone, body, coffee and my nails. I questioned why they did not have proper ventilation as the technicians wore masks to protect themselves but did not offer any ventilation, vacuum or fan to trap such fine partials from effecting the client/customer. I have always sat on the other side of the salon where they normally do just basic manicures so I haven't experienced that before. Very unsanitary and unhealthy to breathe in those toxic particles. How can you expect a good nail polish job when partials are everywhere. The owner blames the client for nails chipping or marks in the nail polish but takes zero accountability for her unsanitary unhealthy work environment. Nor allows you the opportunity to properly talk about what you're not happy about. She takes zero accountability that her nail polish or application process from a technician could possibly cause an issue. Example: expired polish, not allowing the layers to dry in between (rushed job), applying thick uneven layers, nail base not cleaned well (foreign particles on base). Never once over the years was told to wash my hands before nail polish application. Every entry level nail tech knows this, one of the first things you learn in nail tech school! They took payment first though! Any experienced professional and Salon owner should very well know this without having to blame her customers. I don't blame your technicians because they have to follow your command. You allow them to cut corners! Makes me rethink what else you're cutting corners on??? At your customers expense. I'm a very observant person.... Not one of your customers are instructed to go wash and scrub their nails before polish is applied! Your customers natural oils can affect the polish application too, therefore soap and a scrub is necessary before applying polish. The day I called to make the appointment I asked for one of my "regular" nail techs, they were unavailable so she made the appointment with a new Tech. When I asked for the "new" techs name, she said , "why does it matter you're not gonna know who she is anyway?" Such an unprofessional response from an owner! As someone who worked in a salon for many years, you are the face of this salon your employees depend on you to build their clients. How do you expect your other nail technicians build a clientele and a rapport with customers if you're not willing to give them their name. Have patience as well if the customer on the phone is having a hard time understanding you or if you're too busy to talk, hire a receptionist. First impressions are everything. Yet I overlooked your poor manners and some of the salons work ethics over and over again. Muang, you're such a poor business woman on so many levels, are out for self and for your right hand girls only! I question how you're still in business? You also knew the tech who worked on me was fairly new and it could have been possible her application process was wrong yet you chose to challenge me and not give me the proper respect and proper communication I deserve as a paying loyal customer. So I'll say it all here for others to read, see, stay away & not ever experience this! You picked the wrong experienced but retired licensed nail professional to be obnoxiously rude to. I pass your salon daily, it was convenient for me. I ignored a lot until now and I can't allow others to experience this. If you read all the 1 star reviews they really should have a zero star review, your behavior is reported repetitively the same when a minor issue arises. Again coming from someone who has worked in many salons over the many years knows firsthand how important it is to make good for minor things to make customers happy and coming back. I also know that you should never be defensive and blame the customer and have the customer make such complaint in front of everybody. A good business woman pulls you to the side, listens then responds with a solution. Not get rude, defensive, refuse treatment after you were told to come back and allow others, your so called "long time loyal customers" the ones you say hi too and definitely give special treatment too, the ones you save your so called nice side for, to chime in. Those are the customers you ask to write a 5 star review to cover up your zero star service!! You are only out for yourself you could care less about your other technicians. It shows deeply.... If you are reading this, please go to another Salon. Pay the extra five dollars it's not worth going to Nail Box AT ALL!

I've been a loyal customer of Nail Box for over five years, and I can honestly say it's more than…read morejust a salon; it's a place where you feel genuinely cared for. From the moment you walk in, you're greeted with warm smiles. The salon is impeccably clean, and it's clear that they maintain the highest standards of hygiene, The technicians here are incredibly skilled and attentive. They take their time to understand exactly what you want and offer helpful suggestions (which sometimes I like because I'm indecisive ) to ensure you leave with the perfect nails or toes! What sets them apart is their attention to detail and the pride they take in their work. They use high-quality products, and my nails always look fantastic and last a long time. Beyond the beautiful results, it's the personal connection that keeps me coming back. The Owner Mung, is truly the most sweetest and caring woman! They remember my preferences, ask about my life, and make me feel like a valued friend rather than just another customer. Over the years, I've come to know many of the staff, and have watched some of them start families of their own! They've acknowledged my families milestones with me, offered support during tough times, and always provided a listening ear. Nail Box is a true gem in our community, and I highly recommend it to anyone looking for exceptional service, and a place where you're treated with kindness and respect. Thank you, Mung, and all of your amazing staff or consistently exceeding myself and all my daughter's expectations and for creating such a wonderful space. Thank you from the bottom of my heart! Kristy & the crew

What a wonderful experience! This salon is lovely , super clean, incredibly welcoming. The…read morequality of the environment and the nail service is impeccable. This is the only nail salon I will ever use. Truly A+. And Jessy is so talented and kind. What a treasure!

Was suggested to go to this nail salon. The service was prompt, my manicurist was friendly and…read morequite helpful. They all speak English, which made it easier to communicate to explain what my past issues have been and what I was looking for. Was hesitant to go somewhere else, but the decision was easy. They may be a bit more, but sometimes that's the price you pay for accuracy.

I made an appointment for a gel manicure because my coworker gave me a gift card. When I checked in…read morefor my appointment the receptionist actually was my nail tech. During my session it seemed the nail techs stepped in to answer the phone when necessary. The reason I'm knocking off starts is because my nail techs stepped broke skin twice while doing my cuticles enough that I was bleeding! I swear I stay as still as possible. The other reason being at the end of all manicures they do a hot towel at the end. Do you know when a towel has been damp for a while and it starts getting musky then it starts smelling like dirt face towels. That is exactly what it smelled like and it made me concerned with getting an infection as I now had an open wound. The one great thing they did, I had no idea my gift card was expired as there was no expiration date on it. They honored my gift card although it was expired. Even with that, I will not be returning.

I came here with my daughter for a manicure and pedicure, and unfortunately, it was not a welcoming…read moreexperience. One of the Spanish-speaking nail techs was talking about my daughter's feet in Spanish -- unaware that I also speak Spanish -- and got visibly nervous when I responded back in Spanish. My daughter got a French manicure, and while it looked okay, the blue color ended up bleeding into the pink, which was disappointing. The tech also didn't listen when my daughter asked to change the French pink color and instead stayed distracted on her phone. That was frustrating for both of us. I got a pedicure myself, and the service was decent. However, the communication was poor -- the tech didn't tell me when it was okay to move or dry my feet, so I was just left sitting there with my pants rolled up, feeling awkward. At checkout, there was even more confusion. The front desk had to swipe my card twice because they charged me incorrectly the first time. Also, tipping was complicated because I had to tip three different people -- the woman who started my daughter's nails didn't want to do her feet, so someone else had to step in (and honestly, the second tech did a much better job). Overall, the experience felt disorganized, unprofessional, and not customer-focused. Sadly, we won't be returning.

Best mani pedi experience I've had in a long time. Staff was very friendly. Pedicure was thorough…read moreand relaxing. And when I'm telling you this was the quickest and most precise gel French manicure I've ever had I am not exaggerating lol. I will definitely be coming back. Thank you studio nails !

A very nice salon! Very well kept and clean and a relaxing vibe. I went for the first time today…read moreand Danny gave me a beautiful set of tips with nice, cheerful holiday colors. I let him pick the colors and design and I LOVE how they turned out. I feel like I should go out tonight and show them off. Nice red with sparkles and bows that look like a Christmas present and snowflake design on the ring fingers. Danny is a real nice guy and a pro and artist. Definitely going back as a regular customer. Thanks Danny for my beautiful nails!

Well, I've been coming here for a few years now to this lovely little shop. They have such a loyal…read moreclient base that they managed to be able to stay in business through the pandemic solely on their loyal customer base, when so many shops closed permanently. These two sisters are amazing and they do fantastic work!!! my gel nails last a long time between fills, because sometimes with my work schedule I just can't get in to get them done, when my appointment time is due. Both ladies are creative with designs and color pairing ideas. I have also gotten great pedicures with gel colour because its summer and I don't like my polish to chip. Currently they are not taking walk-in's, so book your appointment !!!

Horrible service. This place has giving me issues for years, but I have friends who love it there…read moreso I said ok I'll try one more time. They bullied me into taking an appointment earlier than I could make it, I drove all over the state to try to get there and I called and explained the situation prior, and they said to come and they would do half - I got there and I guess they changed their mind. They would have still been doing my nails by the time I got there but still wouldn't take me. Terrible. Will never go back. I don't understand this place. There was one customer when I walked in by the way...

Great Place! Great people that know what they doing. I've been going to them since they opened and…read morenever had a disappointment. Especially Michael

This nail salon is overbooked but accepts walk-ins. Making clients with appointments wait for an…read moreextended period of time. The owner, who is the main nail person there right now, is constantly distracted by phone calls and complaints. Customer service requires immediate improvement. I honestly enjoyed going there before the expert girl left. I believe her name was Cindy.