Whatever you do give them your information! I didn't give them my phone number but they sure found…read moreit. 3 calls in one day! Then the emails started. Pisses me off. Even if they had an RV I wanted. I would not purchase there just because they are hounding me! Stop it!

After my nightmare experience with Bish's I found the trailer I was looking for at Camping World in…read moreHillsboro Oregon. They were completely honest and easy to deal with. They gave me an excellent price and treated me in a friendly and professional manner. I would recommend them to anyone in the market for an RV

We went to Curtis on TV Hwy after searching for a SportTrek 272VRK and other models. We had been…read moresearching for our next trailer and this was a model we really liked, and Curtis had it in stock. We met with Josh Sharpe letting him know that we wanted to look at a few trailers they had. We viewed several trailers online and watched a lot of videos and now we wanted to get inside them. Our intension was not buying but looking. Josh was very understanding and accommodating. He hands down has a great personality and was willing to show us anything we wanted in hopes to earn our business when we are ready to take the next step. He was not pushy and no trickery, he was straight upfront with everything, answered our questions, traveled back and forth across their lot to help us out. We fell in love with the SportTrek 272VRK, this was it, this would be our next trailer. Hands down checked all the boxes, fit and finish was amazing. We did sit down with him, again no pressure at all. He asked if we were interested in our trade value and what kind of numbers. Initially we said no, then we decided let's take a look at it. Josh provided all the details for the overall cost and trade in values, and we were ready to leave. My wife and I had a side discussion and decided let's just pull the trigger, it is a year sooner than planned but the numbers really worked in our favor. We explained to Josh we had camping plans the following week 3 hours away, he felt that they could get the trailer ready in time for us to leave on time. Josh came in on his day off at 9am to walk through our trade and to do a walk-through of our new trailer. Everything went great the trailer was ready, did a full walk-through and we were ready to roll. Josh had a family breakfast date and insisted on staying we told him go, he stayed for as long as he could and set us up with a peer of his in case we had questions before leaving. We did have a technical glitch before leaving, the Curtis Service and Sales staff all rallied around to help us to resolve it. I won't go in details, but they were all amazing trying to get root caused and resolved. We finally thought let's let them take in the shop and deep dive on it. We left for home hoping to pick up the next day and head out on our trip. We got a call from the shop a while later, and they resolved the problem. It was not critical, so we felt good going back to pick it up. We picked up our trailer and headed out on our trip after stopping at home and packing all our stuff into it. For Josh for great customer service and continued follow up on our purchase. Go see him for your first or next RV and tell him the Farris' sent you. You will not be sorry. For the Service team for trying everything to resolve our problem and then solving it. These guys just did a great job period. For Curtis Trailers for having such wonderful team members who all care about you. From the front the front office, sales, service and parts for giving us a great experience. No wonder they have been in the area for 77 years!!!

Notified front desk we were interested in buying a trailer. Said someone would be out to help us…read more Few minutes later Bradley came out, looking at his phone asking if we're looking for something in particular. Told him the first one we'd like to see. Did the "ya look familiar stick" then proceeded to tell us he had "other customers just arrive and he's gonna pass us off". Pointed in a direction and that someone would be with us. We walk towards the trailers in question, behind a locked gate. Wait 20 minutes, finally we agreed that if this is how sales customer service is how bad it must be for other aspects of the company. After we started walking back and we were already almost to our truck someone else finally comes out. "Asks is there's something specific to look at?" DONE. What little communication I had with Bradley he clearly didn't pass along. So I responded with "we're leaving. We were interested but nobody came to help us" He then proceeds to try talking to my wife who is clearly trying to leave as well. Thank you Curtis Trailers for showing us upfront that we didn't want to do business with you. Glad we only wasted 30 minutes of our day. We're very excited about the trailer we bought down the road.

This is a really nice place that does restoration of vintage trailers. I don't own one,, wish I did…read morebut they sure were cute to look at. They have a nice small selection of used rv' s and a few new as well. Steve is very very nice to deal with and very helpful . There is absolutely no pushy sales with pressure here which is great in my book.

very expensive - charged double the retail price for camera install. Charged $350 more than even…read moreLes Schwab for batteries and $850 to install. Friendly, but do not communicate well. I asked them not to do some repairs to keep the cost down, but they did them anyway and charged double. Very unhappy

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!

No answer to phone calls or emails for 4 months. Sounds like other people are having the same…read moreissue there.

Dustin was amazingly helpful and absolutely no pressure. This is my second RV purchase, and even…read morethough I didn't end up buying from them, they were so fantastic to work with. They just couldn't match the offer I'd received elsewhere for my trade-in, but otherwise I totally would have gone with them. Even though I didn't buy from them, Dustin contacted me and said I could reach out with any questions, anytime. Go and spend an afternoon there browsing the inventory. Pamela H.

I was very happy with the service that Mike provided. It was easy to schedule an appointment…read more Mike was punctual and very professional in hooking up our 39-foot 5th wheel to his truck. He brought it to La Pine and helped leveling and setting up it up. He was a master at backing it down the driveway with pine trees on the side. His fee was well worth it. My piece of mind at getting it site and setting it up was greatly relieved. I would highly recommend Mike. Orin B

Michael is totally honest, professional, and KNOWS how to connect and rig up an rv to move. When…read moremoved to its home, he will level, make all connections and does it with confidence. I would go nowhere else.

I am a return customer. I just had my windows tinted, looks great and great service (Travis). I…read morerecommend them for all your window tint needs.

Unsafe Work, Overcharges, Financial Strain & Unprofessional Behavior…read more I started noticing a clunking noise and weird feedback in the front suspension after this shop installed my Bilstein 5100s. Every time I went over a speed bump or reversed, I could feel the struts moving around, and the truck started pulling out of alignment. That's how I found out they had left out the top washers on the strut shaft -- the ones that are supposed to hold the strut tight in place. Without them, the struts were literally shifting inside the mount. That's not just sloppy -- that's unsafe. To make matters worse, they threw away all the Bilstein paperwork and hardware info, so I had nothing to refer to when I had to troubleshoot this myself. I had to research the torque specs and proper washer setup on my own just to fix what they didn't do right the first time. They also charged me nearly $300 just to install rear lift blocks, which is an insane price for something that simple. Then, because they didn't install the front suspension correctly, I now have to pay for another alignment, which adds to the mess. One of their employees also zip-tied a loose brake line bracket to my control arm instead of properly bolting it back down I have photos of proof. When I confronted them about it, the guy got defensive and argued with me. On top of that, they removed my strut boot, then tried to say it never came with one -- and later called me to apologize, basically admitting they were in the wrong. All said and done, I've spent close to $1,300, and because of their half-done work, I don't even have the money left to get everything fixed properly. I paid for professional work and ended up having to retorque bolts, buy hardware, and double-check everything they touched -- just to keep my ride safe. The whole idea fixing the suspension so I can be able to drive my kids and my baby around safely. But since my front struts are not properly installed and missing parts, I can't drive the truck anywhere. As you can see in the first PHOTO look in the back the missing washers! Save yourself the headache -- avoid this place. They do not take pride in their work, they overcharge, and clearly don't care about safety or customer trust.