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Justin Penn, MD

1.0 (1 review)

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2 years ago

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Kitsap Cardiology Consultants

Kitsap Cardiology Consultants

3.5(2 reviews)
12.5 mi

I see that a previous review gave a 1 star. That person's experience must be rare because I have…read morebeen treated by Kitsap Cardiology clinic for over 20 years. Dr Johnson is friendly and competent. Only bad thing is that they are so sought after that for a routine appointment there is a long wait time.

They are hideous as far as communicating with patients. They leave you in the dark about what's…read moregoing on with your health care. I am aware that the doctors themselves are talented, as well as the nurses. Dr. Segerson is well thought of, and his nurse is a fine nurse. So I have no issue there; they're good doctors as far as i know. My issue is how their front office staff is snippy, and how you have to call them and stay on them to get basic information. As the cliche goes, you have to be your own health care advocate, but I had an experience of being treated nastily for being my own health care advocate. I called and found out that an appointment for some complicated procedure had been scheduled for me, without my knowledge, and when I started asking questions, the receptionist hung up on me. I experienced that as disrespectful of someone who has a life-threatening health problem (atrial fibrillation), and was simply trying to get information about their own care. That was one of the moments when you know that as a patient, you're a piece of meat being processed at the meat-processing facility.

Justin Penn, MD - cardiology - Updated May 2026

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