Our experience with this company was not good. Probably their work is great. But know ahead of time what you are paying for.
We asked them what the charge was for them to do a design for a front sidewalk. Mark, the owner, said it was $500 for a design plan for the walkway only. I have this on an email, so this was some miscommunication. We set up an appt and mark came to meet us, look at the project. he did not tell us that there was a charge, also for the first initial appt. He mentioned a few vague ideas- you could put your sidewalk here.... it can curve. Ok, it was some ideas. he did not measure or do anything other than talk. He was constantly looking at his watch, as if to signal us, that he was wasting time, and he needed to move on. after about 45 min, Mark said, he needed to collect $125 from me, "for the consultation. " We gave him a check, for $125, but we were amazed, that he did absolutely nothing. No measuring, no working on a plan or an estimate. We called three other companies who all came, measured, gave us their time, and charged nothing for that. I contacted mark, and told him i felt this charge was not earned, because 1) he said nothing about it initially. and 2) he did not really advance the project, or give us anything we could use. He declined returning the $125 fee, because he said, he "spent his time there. ". Thats what was required of any company who gives an estimate, or an initial consultation. I would say, go with someone else. These guys are a bit full of their full of their own importance. read more