they r very nice guys ... clean and respectful... i wish i could give them more tip with my…read morepayment but we r poor now ... but i recommend these guys!

Derek did an Amazing job cleaning my Dryer vent! He came on time and spent two hours working on…read morewhat turned out to be a difficult job, even getting in the attic, and on the roof to get things done right. He never complained, or acted like my job was more than he bargained for, and he didn't try to charge me anything extra. He was courteous, professional, personable, and humble through the whole process. I would give him 10 stars. I HIGHLY recommend!!!

I highly recommend them. I called them Monday afternoon. Today is Wednesday afternoon and the A/C…read moreis installed. It may have been perfect timing and they had an opening. The promptness and professionalism was outstanding. They beat the other companies pricing, too. Very satisfied. Give them a call. You won't be disappointed.

We had an exceptional experience with AirAid. Initially, Robert was recommended to us by a local…read morehandyman. We didn't have a licensed person put in our original split a/c and were having coolant issues. :-( He came over to look at our unit, and a couple of days later, came back with his team to repair it. He was upfront about telling us that he couldn't assess any internal damage the last two repair companies might have made to it. But, he did tell us what he would recommend if we ever needed to replace it. Well, it worked super well for about 10 days and then simply died. So we were in touch with him again, got an installation date and time, and his team came over again. These guys really know their stuff! And, they were so professional, courteous, and made sure we knew exactly what was happening. They re-routed several things, put a breaker box by the outside unit to make it easier to access (see photo), took away a ton of unnecessary wires, hoses and foam which they consolidated into a very small space in the garage. It was amazing. We couldn't be more pleased with Robert and his company, his employees, and the service we received. You will not be disappointed.

Amazing service thank you guys for everything I definitely recommend this company they are so…read moreprofessional and were able to help thank you

from the office staff to the techs who have been here in three visits, everyone has been…read moreprofessional, friendly, and provided quality work. all my many questions were answered in a way that made sense and the price for our system was reasonable. we just had our first service on the system they installed (which was included) and i couldn't be happier with their team. thank you for everything!

I went through Angie's List to find a dryer vent cleaner and Del from Arizona Vent Cleaning called…read moreme. I spoke with Del Glen about getting my dryer vent cleaned as I was getting an error message that indicated my dryer vent was clogged. He knew exactly what was wrong and scheduled for between 9 and 10am the next day. He also said they won't try to sell a bunch of services like other companies. They just do the requested job. So, 9am rolled around, 9:30, finally at 10 Del's brother Steve shows up to tell me that the job they are currently doing was running late and they won't finish and be at my house until 1pm. I had my afternoon planned out, and now I had to bust my backend to get done what I needed to do before 1:00. (If this was my business and I couldn't get a job finished which would inconvenience my next customer, I would tell then I have to come back to finish.) I rush home to be there by 1pm. So, 1:00 rolls around, 1:15, 1:20 and finally I call Del to find out why they are late. He responds by saying they are on their way. Steve arrives with his worker Callie (?) and Callie gets started right away. Immediately, Steve asks when I last had my air ducts cleaned. I don't know because I just moved into the house, and it was remodeled. He walks to my air vent, lowers the cover and says, "See?See all the dust?" I didn't see any but he must know what he's talking about. So he quotes me a price which wasn't something I could do right now, as I'm retired. Still, he kept at it, until I said OK. (So much for not trying to sell me additional services.) It's important to point out that Callie is hearing impaired, can't read lips, doesn't know ASL and can't read the written word. I only mention that Callie is hearing impaired because unbeknownst to either of us, Steve leaves. Callie finishes and he doesn't know that Steve left or where he went. I don't know either but I try to get him to understand that he is supposed to clean the air ducts. He doesn't understand me, I don't understand him. It's like we are speaking different languages and there is no way for me to communicate with this man. He's getting more and more frustrated so I offer him a glass of ice water, which he declines. Then he walks into my home and starts opening and closing my fridge, turning my water at the sink on and off, and I wondering what in the heck is going on. His frustration grows and I become fearful as I'm alone in the house with him. I call Del to explain this to him and he gets an attitude with me and says 'Steve only went to the hardware store. He'll be right back.' Fifteen minutes later Steve returns. I am beyond upset as I'm explaining what just happened. He gets an attitude with me, waves me off and says "we've been in business for 20 years and we've never had complaints." He goes on to say that he told Callie he was leaving, which Callie indicates he vehemently denies. Steve starts to yell at Callie which makes me very uncomfortable. I pat Callie's arm to indicate it's OK, I'm not upset with him. I tell Steve, "you left without letting anyone know, you leave me with a man with whom I cannot communicate, which frustrates both Callie and me." I told him to forget about the air ducts and pay him for just the dryer. And he says this: "I hope you won't hold this against us. We'll schedule for later to do you air ducts and you won't be disappointed." Not once did he or Del offer me any kind of financial compensation. In fact when I called Del after they left, he had the nerve to tell me to schedule the air duct cleaning and they will arrive on time and do a great job. Not until hell freezes over, dude. I've read through the reviews, and most of them are good. But the few that are not, had very similar experiences as I had. So, I'm sorry Del, but I will never, ever use you again and will tell all my friends, Yelp you and call Angie's list to complain as well.

One word to describe their services...EXCEPTIONAL....Yes from the moment the business owner himself…read morereturned the voicemail message left, my mom and I are blown away by the demeanor and personable services and understanding the urgency of the request plus it was very affordable compared to the bigger names out there. For me personally, I would rather hire an excellent small business owner for a job around my home. Boy, did the employee sent over this morning did an excellent job and went above and beyond all of our expectations. My mom Saud she has not experienced such a great job from a national brand provider awhile back when she had her previous home serviced and they didn't even spend enough time to do a good job. Unlike, Arizona Vent Cleaners who just wowed my mom and I. He also kept the areas relatively clean because he brought his own sheets to cover the areas under tge ducts and vents. He was both personable and professional. I only have great things to say about this business which has been around since 1983 and is accredited by BBB. THE BETTER BUSINESS BUREAU. Thank you so much for coming out so soon because I really need to start to feel better with my own health respiratory wise. My allergies were really bad.

Matt is ever the pro. Two years and already scheduling for year #3. Quality of work is excellent…read moreand you don't have to break the bank with Matt. For just $100 you get the peace of mind that you have minimized the risk of fire! Thanks, Matt!!!

Best local in the business! Specialized, reasonable and a great guy! Matt Brown will take care of…read moreyou!

I was so very happy to find JPratt. I've used other companies and was very very unhappy. The…read moreurgency, the communication, expertise and rates were all something you'd expect from a family-owned local small business - one that cares. They went over and beyond to help make sure the pipes were safe and checked around to let me know what they found. No bs. No hidden fees. These are your guys. Trust me and call them next time you need HVAC work. Thank you Jerry and Collin! Cheers to you.

Jeremy came out to service our A/C system and gave exceptional customer service! He was very…read morepleasant, professional and knowledgeable. We look forward to using J Pratt Heating and Cooling for our A/C and Heating needs and services in the future!

Very thorough on showing me what the inside of vent looked like with video camera. Showed up…read morepromptly for appointment. Very friendly.

So glad that we were able to get the vent cleaned out. After weeks of having to run the dryer for…read moremultiple cycles, I finally called and to schedule my service. I am so glad that I did, we are back to a single cycle for dry cloths. Thanks Dryer Vent Squad!!

Very nice people. They do a wonderful job. If they are too busy to get to you they will call you…read moreback and let you know. I have used them several times and am quite happy with how I was treated.