1. Just in Case LV

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Las Vegas, NV

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Just in Case LV

1.6 (18 reviews)
Closed • 10:00 am - 8:00 pm

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5 months ago

Helpful 18
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11 months ago

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2 years ago

Helpful 12
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1 year ago

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2 years ago

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1 year ago

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542
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27

3 years ago

Helpful 2
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2 years ago

Way over priced and very forceful and forward with their upselling for subpar products that you can easily get cheaper on Amazon.

Helpful 2
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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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Best Buy Maryland Parkway

Best Buy Maryland Parkway

2.3(274 reviews)
4.9 mi•Eastside
•$$

Went to purchase a new large screen TV during their Memorial Day sale. Waited several minutes for a…read moresalesman to attend us, but they were none in the TV area. JOSHUA B. from the camera dept tried finding one for us, but all were busy. He then attended to us himself, and did an excellent job helping us focus on the perfect item. My husband is in a wheelchair, and He really went out of his way in assisting us, and even found a few promotional deals that saved us quite a bit of money. He set up all aspects of delivery, in-home installation, and made us aware of warranty and support options. We waited until the item was delivered and installed before leaving this review. We are very satisfied with the outcome.

Tl;dr: store experience fine, Geek Squad service TERRIBLE…read more Bought a TV from this store back in 2022. In-store experience was just fine, no complaints (and why this review includes two stars instead of just one). Fast forward to June 2026, and the TV stops working. We schedule a repair online with the Geek Squad, specify the purchase date of the TV and that it's no longer under warranty, pay the $130 service fee, and are scheduled for an agent to come out for the repair. Three weeks later, we have been rescheduled twice already, and just this afternoon I receive a call from a Best Buy CSR that they need to reschedule the appointment AGAIN. Each time, they can only reschedule for another week out. I get that this is just a TV, not exactly a life-or-death appliance, but this is still an unacceptable lack of service, especially when we've paid up front. Either find another agent to come out - you're Best Buy for heaven's sake, you can't reasonably tell me you only have one agent in the entirety of the Las Vegas valley - or just be honest that you're not up for repairing a four-year-old TV even if its owners are willing to pay out of pocket. Anyway, we'll be taking our repair money elsewhere, and would warn anyone buying from Best Buy to never rely on the Geek Squad for help since it is, apparently, nonexistent. What a shame.

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Best Buy Maryland Parkway - Amazing picture settings set

Amazing picture settings set

Best Buy Maryland Parkway
Best Buy Maryland Parkway

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uBreakiFix by Asurion - Interior

uBreakiFix by Asurion

3.7(124 reviews)
6.9 mi
•$$

If getting your phone repaired was always like this, I would almost look forward to breaking it…read more Len runs the front like a stand up comedian (boss energy) with elite customer service skills. Quick, funny, and actually makes you feel like you are in good hands instead of just another ticket number. The whole vibe was upbeat and welcoming from the start. Gary handled the repair and absolutely nailed it. Fast, professional, and my phone came back looking and working like nothing ever happened. If you need phone repair, screen replacement, or anything device related, this is the spot. Great people, great service, and they somehow make the whole process enjoyable.

***You've been warned.***…read more Asurion and this location showed almost no transparency or accountability. What should have been a straightforward claim turned into a three-month ordeal. They first said they could replace my phone. Then they said they couldn't send a replacement and would repair it instead. Later, they claimed it was unrepairable and would reimburse me. After five trips and hours on the phone, I finally received the reimbursement only to be hit with extra fees just to get my own money back. The entire time, I continued paying the monthly protection plan fee, which makes me think this is a tactic to recoup their losses. Once you're locked into their monthly plan, customer care clearly takes a back seat. If you buy a phone through a carrier, get the warranty directly through them. Avoid third-party providers like Asurion and uBreakiFix. The pattern of one-star experiences here and the handful of five-star reviews that look questionable should tell you everything you need to know. Do yourself a favor and look elsewhere.

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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Just in Case LV - electronics - Updated October 2026

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