My phone battery was dead about 2years ago. Phone Battery replace was very quick and Fair price. I…read morereally recommend this place. I dropped my phone 3or more, My phone battery broken again, I go there tomorrow. See you tomorrow morning.

Very straightforward and honest. Pricing is very fair. Thank you to the entire staff!!read more

They have an excellent technical & customer service team. Shout out to the staff "Lucky" and…read moreMartin. They know their cell phone stuff inside and out. You won't be disappointed. From a happy customer from of town neighbor Calif OC.

Got a new phone when mine was lost! Excellent service! Great customer care!…read moreExcellent attention to detail!

Crystal was incredibly helpful during a stressful situation when I lost my iphone at EDC. From the…read moremoment I reached out, she went above and beyond to explore every possible solution and provided exceptional customer service throughout the entire process. Not only was she patient, understanding, and proactive in assisting me, but she also took the time to inform me about available promotions that could help reduce my costs. Even though I was ultimately unable to recover my lost iPhone, Crystal's dedication and support made a difficult experience much easier to manage. Thanks to her quick assistance, I was able to get an emergency replacement phone right away and stay connected when I needed it most. Her professionalism, compassion, and willingness to go the extra mile truly stood out. Crystal is an outstanding representative, and I greatly appreciate everything she did to help me!

I recommend this Target bcs of employees like Ethan!!! He was very helpful and professional during…read moreour checkout experience!! He deserves a pat on the back from management for sure!! I recommend this store!! Visiting from Ca.

10/10 experience at T-Mobile , I haven't been in one since getting the " new iPhone 14" to say the…read moreleast it's been a while , none the less , walking in and immediately being greeted , under 5 minutes were we helped by Fransisco , his kind demeanor and friendly energy made our experience so much better ! He let us know all of the available deals we qualify for , and as well as teaching us about the kid friendly watch! Which we did buy along with setting another appointment for the new iPhone 18! We will definitely be back to see fransisco ! If you ever need anything ask for him!

Maybe a good phone carrier--Not a good store…read more The day I went into this store was to pick up a replacement iPhone that my phone insurance sent to this store rather than to my residence. It was inconvenient--I was not interested in buying anything. So, I went first thing in the morning and arrived before they opened their door. I went inside when they opened but they mysteriously had 3 customers ahead of me. Told me to wait 30 minutes and that they put me in the cue. The store is small and smells terrible from the grocery store next store one wall over. It also wasn't very clean or fresh air for being opened for no minutes. I looked around and took some pictures. Then, I went to wait in my air conditioned car--it's still 100 degrees outside I am hopeful they'll call me soon. But unfortunately... 40 minutes later they still told me to wait a bit longer. I go back to my car. An hour and a half later they tell me they're sorry they still haven't gotten to my turn. Pathetic customer service. They were not sorry. They were helping others that had just come in verses calling me for my turn. Again--I only needed to pick up the replacement phone and transfer everything over they refused to just go in the back and get it for me. They failed all together. I told them to send the phone back and I'd call customer support. Just horrible experience. This location is on Silverado Ranch at Bermuda behind Dunkin Donuts.

My friend needed a new phone. We have been to this store quite a few times. Jose helped us today…read more He is the BEST! The very BEST! He was the only one working, and there were quite a few customers coming in. He was friendly, patient, knowledgeable, efficient, and more. I can't say enough about how excellent he is. This store is blessed to have him! Some of these mobile phone stores advertise really cheap affordable phones, but when you want one, they disappear into the back for a while, and come back and tell you they don't have that phone and you need to buy more expensive one. Jose was completely upfront about all the phones he had available. It was refreshing and super commendable. He explained everything clearly, quickly, and well - the deals and all the details involved. If I could give him 10 stars, I would!

Came in to buy a new phone, and Jesse and Jose were super helpful! They made the whole process so…read moreeasy. Getting a new phone can usually be a headache, but they made it quick and stress-free. They helped get everything transferred over to my new phone smoothly. Really appreciate the great customer service!

I dropped my phone on my husbands laptop from about 3 inches away but it landed so perfectly that…read moreit cracked the screen. We were about to go on a week long vacation and could not send it in to Dell to have it repaired so we did some research for places in town to help us fix it. Walking into GadgetMates, I knew I made the right decision. The staff was friendly and very direct with pricing and timing. The person I inititaly spoke with even had the same laptop as my husband so he knew what to ask for right away. I left my info and they provided me with a card and ticket number, tagging both my laptop and charging block. They texted me all along the way. Once diagnosed, they called and let me know the damage. It was a reasonable charge for what was wrong. They had to have the part delivered so they quoted a specific amount of time but luckily for us, it was ready early and we picked it up the day we flew out of town. Literal perfect timing. They also were really good about letting my husband pick it up even though I was the one who dropped it off. The shop itself is clean and tidy and there are quite a few things to look at. I would recommend them to anyone who asks and be back in if we need another repair.

Addison fixed my mom's phone! I thought I was going to have to get her a new one. I would…read moredefinitely recommend this business!!

iPad screen got replaced super quick & prices always the best! I continue to come here for all…read moreservices! Highly recommend!

I broke my IPhone in a freak accident and it was out of commission for several days as I attempted…read moreto get an appointment with Apple to schedule a repair. All local appointments were several days out. Unbeknownst to me, my children were panicking after not hearing from me for several days and getting ready to send out a search party. A co-worker recommended IPhone Wizard to me. I headed over there on a Friday after 5pm. The tech immediately diagnosed my problem and within half a hour, I was back up and running with a new screen. The price was very reasonable! I was offered more than one option and the service stellar! I highly recommend IPhone Wizard if you're looking for service and don't have two-three days to wait for Apple.

I came to Gadget Mate because I thought my phone camera screen was cracked. I called ahead, and…read morethey answered quickly and gave me an estimate. When they actually looked at my phone, they realized the camera itself wasn't broken at all. Turns out, I had an acrylic camera cover on my phone that I didn't even know about! What I appreciated most was their honesty. They could've easily gone ahead with the repair and charged me, but instead, they explained the issue and didn't take a single dollar from me. This is how businesses should operate! Honest people, good customer service, and doing right by your customers even when it means making no money. I'll definitely be recommending Gadget Mate to anyone who needs phone repairs. Thank you for being a business people can trust!

I had my MacBook screen replaced, and I am very satisfied with the service! They gave me a clear…read morequote upfront and charged exactly what they quoted (no hidden fees as others do). The repair was completed within 24 hours. The screen looks brand new and functions totally fine! The customer service was excellent, and everyone was very nice and professional. I highly recommend them!

Five star service by the General Manager Alex.The Assistant Manager is Chris. I highly recommend…read morethem both for their exceptional service. See you at T-Mobile!!!

If I could give a -10 stars I would. Went to this store wanting to upgrade to 2 lines since I had a…read moregrandfathered single line. They convinced me to get a business line "that has better perks" and promoted 2 lines & would get 1 free business line and also told me to make it a bundle deal with home WiFi. Went from paying $60 a month to $300. The home wifi internet was absolutely terrible. They snuck in a 4th line that I wasn't aware about and was paying for the business lines when they were "free". They gave me the run around once I realized I was being charged for lines I never approved. Cancelled my whole plan and went with a different carrier. Needless to say I was a customer for over 23 years and there was no loyalty incentives for staying. -Service sucks if you work in large venues -In store employees cause no harm it's the Corporation as a whole that farms out customer service to other countries. I would call and be on hold for over an hour. They would constantly hang up on me while trying to resolve all these issues. Would not recommend.

My husband & o went to the store today for assistance with our phones. Matt Mercury was so…read morecourteous & very attentive & a funny guy. Oh how it was great to have great customer service. I hope this company knows how he is such a great asset

Went with a Samsung S26 Ultra and an Ultra Watch with both purchases needed to be shipped to me. I…read morewas told I had like 2 weeks if I wasn't happy I can return the products. Happy with my S26 but the new Ultra watch 2 was coming out in about a month so I decided to return the watch unopened never been touched. It's been 3 days since purchase. I went to the store to return and a Manager Ivan recalls my conversation on the phone with him and said I thought I told you we need to charge you a stocking fee? I said T-Mobile on the phone wants to speak with you that I'm well within my right not to get charged for a restocking fee. Ivan adamant that he was going to charge me a restocking fee no matter what. I was on hold with corporate and again a second rep says no that's not true you are not going to be charged a restocking fee asked to have him on line. I had her on hold for the manager to speak with them and can you believe it Ivan sneaks out of the store. The rest of the employees say they cannot do anything. This is 3 days after purchase. T-Mobile corporate on the phone was nice to send me a shipping label to ship back the watch without a charge. I still have 2 watches to purchase, a tablet and a MaxPro phone for the wifey yet that didn't matter for the Little guy Ivan. It was more important that he collects his $75 restocking fee. The experience on the phone with T-Mobile was much better than going to the store waiting almost two hours as if you're trying to buy a car. Some sales guy start telling me "uhh well it's says it on the paperwork that you will be charged a restocking fee" Absolutely nothing was disclosed during purchase and at then I realized these guys can be manipulative after the sale! Word of advice go to the store check out the products, touch feel and ask questions but you don't need to purchase your phone there. These vultures are paid a commission and looking for any way to nickel and dime you. I called T-Mobile 3 times and all were hassle free happy to help and could not believe the conduct of this store. Besides why wait 2 hours when you can be in the comfort of your home and get all the answers by calling T-Mobile corporate. Just purchased the wifey her new upgrade MaxPro and I got my new Galaxy Tablet. We both received them the next day. I thank IIvan for no longer needing to go in the store for a far better experience!