Wow this place is amazing and probably because it's locally owned small business. Not corporate…read morepet smart or petco like you see everywhere pricing guys like this out. This pet shop was clean friendly and all the animals were clean socialized and healthy in appearance. We enjoyed the parakeets, bunnies and ferrets. If you need food or supplies they have a huge selection for all the possibilities from fish, reptiles, small critters, cats/dogs. You name it get it here. A+

I went in to buy they Sun cheek conure for 1000.00 ask for a possible discount. The so call manager…read moreLIED! Saying it wasnt the same bird i have been looking at for over a month. Then lied about another that had just sold the week before saying it sold before christmas when I just there and saw it. She lied about the date of birth saying she has no way to know the hatch date when others gave me the hatch date. If she really was the manager she lost a sale and i found one at pet palace for have the price same color and just as loving and young. This place needs to replace that horrible manage before she loses more sales!!

every thing was great about this Kentucky Humane Society it's pets are healthy and very adorable…read moreand super adoptable

I've never been so disappointed trying to adopt an animal. I reached out to the Nelson County…read moreAnimal Shelter through every possible method -- Facebook, their website form, email, and phone -- and after three days, no one had even bothered to review my application or follow up. It's honestly unacceptable for a shelter that claims to want to help animals find homes. When I finally managed to speak to someone, the woman I talked to was incredibly unprofessional and dismissive. Rather than offering any help or understanding, she made me feel like I was wasting her time. I mentioned that their website and google search clearly says they're open on Saturdays by appointment, and she flat-out told me that Saturdays are not an option -- with zero explanation and an attitude that was shockingly rude for someone representing an animal shelter. Their limited hours -- only a few hours Monday through Friday -- make it almost impossible for anyone with a job to adopt. Add the lack of communication, slow response time, and unprofessional behavior, and it's no wonder so many animals are still waiting for homes. It's heartbreaking, because the animals here deserve so much better than this kind of disorganization and attitude. If the staff can't manage basic courtesy or responsiveness, how are they supposed to help the animals in their care find loving families? I truly hope they take this feedback seriously and make real improvements, because right now, it feels like they're standing in the way of adoptions, not helping them happen.

The fish section is terrible! The fish tanks are not being properly maintained, and there are dead…read morefish that have been sitting there for too long. The employees do not know how to handle the fish properly. The entire fish section has gone downhill since the remodel. I am very dissatisfied and will never buy fish from there again! Honestly, if I knew a better way to report this location, I would!

Came here to pick up my sisters-in-law cat food. The staff was a bit busy with other customers. So…read morewe were able to find the cat food, once we wander for a couple of minutes. But once we got in line to checkout, it took longer to find the food. The cashier was helping out a customer and answering a lot of questions. I wasn't sure why another cashier didn't open up to help out. But nevertheless, we got the cat food and saved the day! Decent place a lot of stuff for your pet needs and they even have fishes, birds and other small animals for sale.

We've been here a few times now and travel from Winchester to go here. Gotten some beautiful fish…read moreand they have an amazing selection of rocks and driftwood for aquarium and habitat set up. Beautiful selection of fish but fresh and salt water. Always friendly and helpful! Would definitely recommend them to anyone looking for fishies and friends

My wife and I love this pet store. Mary who works there is amazing and can help you with anything…read more You can tell that they really care about their customers and animals. I go for the saltwater fish and they are all super well taken care of and the prices are reasonable. You really can't beat them for invertebrates and cleanup crew for a saltwater tank. The coral selection is massive ranging from smaller plugs to huge colonies big enough that they won't fit in my biocube 32. Definitely worth checking out if you are around lawrenceburg, better than anything left in Lexington by far.

Although they don't have a vet onsite every day, they did have the special food I needed at a sales…read moreprice.

From the owner: Petco pet store in Radcliff offers pet supplies, nutrition and services including Full-Service…read moreGrooming, Dog Training, Vaccination Clinic, Aquatics Department, Self-Service Dog Wash in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Radcliff helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

The staff is always friendly and helpful when I shop here. They are also welcoming when I bring my…read moredog in, always ready to give him attention and a treat. The store and pet wash is clean and well stocked. The price of the pet wash includes use of brushes, ear cleaner, a variety of shampoos and conditioners, towels, and pet fresh spray. I do think the pet wash could use an update because the doors to most of the bath bays are broken and only one of the bays still has the ties to keep the pet in place, I've also been to other locations where they had bays that were easier to get bigger dogs in and out of.

I have a boxer lab and all I can say is thank goodness for the dog washing bays! Our pup loves bath…read moretime, but she shakes a ton so it saves my bathroom :) We like to bring our own shampoo, conditioner, brushes, etc., but if you forgot yours or just need to come by due to your pup playing in the mud, they have everything you need! Also, if you like the shampoos, conditioners, brushes, etc. that are available to use, you can also purchase them in the store. The best things about the dog washing station are the air dryers (ask the staff for towels too!)and the very large tubs with the leash to help hold your pup in place. The only negative is sometimes other dogs' hair are left behind in the tubs, but there are three tubs so you can either clean it out or find one that hasn't been used that day. It is $11 and worth every penny! Besides the dog washing station, they have a variety of supplies for all animals, and if you aren't sure about a product or need help, the staff is very knowledgeable, easy to talk to and always friendly with your animals. They love our pup and always ask if they can give her treats. Additionally, they have obedience training for your dogs as well as host local animal shelters at their store to help animals get adopted. Overall, a wonderful store & we will be repeat shoppers!

Don't bring your dog here. They are too lazy to get the vet's information or honor the rabies tag…read morefor grooming. Dog has been there before and is in the computer system. Produce paperwork or no service. Tag is no good. They didn't even LOOK at the tag. The tag had all the information they wanted, including vet info, I discovered when I got home. I suspect the young girl grooming didn't want to work. This for a tiny Klee Kai. Elizabethtown, Kentucky. 5-12-25, about 10 am. I will never set foot in a PetSmart again in my life. 40 mile round trip for nothing. Last time I was there I tipped over $50, when the Polish woman was working. This air head lost me for life.

If you what the best trainer to train you puppy or adult dog the Elizabethtown Petsmart has the…read moreBEST trainer around, Meaghan H, is awesome. She is patient, very positive, and cares about each and every furry friend she trains. If she is your trainer you will not disappointed what so ever. If I could give a higher rating than a 5 I would give her a 10!!!!! Finley

If I could stay here I would! I was blow away by the beautiful facility and all they have to offer…read moreto pets! My dog has stayed at Sam Russell's twice and is always treated like a king! He comes home with a little report card and I can often find photos of him posted on their Facebook page. I even got text messages of him in the salt water pool. Yes, a salt water pool! Apparently, that's better for their skin! It seems like the dogs get plenty of play time with people that love animals. On his last visit, I had them give him a bath before coming home. He smelled SO clean for almost a week! Boarding here is pricey, but I'll continue to bring my dog, as I know they take great care of him!

Was only in town for one night for an Army graduation. They were great to work with. My pup had a…read moreblast there.