What an amazing place! I have two large labs, one of which is NOT a fan of nail trims. The groomer…read morehandled her with ease and care. Both of my girls came out looking divine. The staff is so friendly and take their time learning about your pets as well which makes my dog mom heart happy.

Walk-ins welcomed but make an appointment & can get on their schedule, they tend to get busy. I…read morehaven't had a bad experience since I started taking my Husky mix here. He is always done fairly quickly & is super soft for weeks after his appointment. They are reasonably priced & pick up to drop off is a breeze.

If I could stay here I would! I was blow away by the beautiful facility and all they have to offer…read moreto pets! My dog has stayed at Sam Russell's twice and is always treated like a king! He comes home with a little report card and I can often find photos of him posted on their Facebook page. I even got text messages of him in the salt water pool. Yes, a salt water pool! Apparently, that's better for their skin! It seems like the dogs get plenty of play time with people that love animals. On his last visit, I had them give him a bath before coming home. He smelled SO clean for almost a week! Boarding here is pricey, but I'll continue to bring my dog, as I know they take great care of him!

Was only in town for one night for an Army graduation. They were great to work with. My pup had a…read moreblast there.

Alexis was super sweet with my fur baby. First time coming here, I was able to walk in Max to help…read morewith his nerves. My sweet puppers was very nervous being in a new place and a new person. While I was filling out my paperwork, she was getting to know Max and talking to him and petting him to make him feel comfortable. She was introducing to the other dogs there. Which made me feel better about leaving him. I dropped him off at 9:00 am and about 11:00 am he was ready for pick up. He was super excited to see me and definitely was de-fluffed. He was so cute with his bandana. His nails were trimmed and he smelled great. Payment was super easy, when she texted to let me know he was ready. I was able to get the total price and bring cash. Simple easy pick up. I felt super comfy leaving my fur baby in Alexis's hands.

I liked the fact our dogs did not need vaccines to be groomed there "personal preference."…read more While we were able to utilize their services our dogs were happy being groomed. We only had one incident of contracting fleas after a grooming session and they took care of it once I notified them.

I'm happy with coming here same with Scooter the Pomeranian. In the past for Scooters summer hair…read morecut. While winter can be ok on a dog while living in Florida. The winter coat need shaving for the summer. His usual groomer was no longer available so a new one took care of him. It took an extra day to get his head looking right. It looked funny. And too round. They end up giving the dogs a cute neckerchief. Scooter seems happy every time. 28/2015

This hospital hotspot is the place to go! The hospitality of Ally, the receptionist is the best…read morethat money CAN'T buy. They have the best staff and friendly doctors. I wouldn't trade them for anything and would/will continue to refer my friends to them 10/10.

We got right in to see the vet at Heartland Animal Hospital today. Female vet saw daughter's dog…read more Her small dog vomited twice during the night and there was blood in the second vomit episode which happened shortly after the first. The vet explained what to do for her for the next couple of days and gave us one can of a bland diet dog food with some antacid and specialized feeding plan for a day or so. She told us the results of the physical exam and did not feel that the dog was seriously ill.Said her stool was normal, no signs of distress or acute stomach irritation. No fever, etc. Really nice woman and everyone explained everything fully. Very professional and caring atmosphere. Really good experience.

just about every thing went well I would like it if the ETown animal hospital could offer multiple…read morepet discounts,The veterinarian are all really great ,take their time with each patient ,I recently took my Dixie in. it was her time to go over the rainbow. it was a good experience they were excellent

Came for my dog's check up and to check something out. I was able to get here early and sign in…read morethat the wait time wasn't too bad. They have additional staff to assist with annual testing and shots, so when the veterinarian came in he was able to give us the results. He was able to take a look at a hot spot and additionally testing that I agreed to after his assessment of my dog's health and chart. The visit took longer due to additional testing and waiting for results. But left with new information on my dog's health and medication/treatment that will be needed. Check out was fairly easy as well & quick. Overall time from arrival to leaving the office was estimating 2 hours or less. There was only a couple of pets in front of me so my wait time wasn't too long. Sometimes the parking lot is full and wait times my vary.

On a Saturday morning, our cat took a REALLY bad turn for the worse and it was clear that the…read morehumane thing to do was to put her down. We were panicking because it was a weekend, our normal vet was closed, and she was in a lot of pain. They got us in within a couple of hours and they were extremely compassionate. I would recommend them 100%.

When my dogs were puppies I took them to a different office. At that office the vet told me if I…read morecouldn't afford the highest quality of foods I should put my dogs up for adoption. Needless to say I'm very aware when Veterinarians get judgy. When I walked into the office yesterday I was shocked and surprised. Have you ever been to a Vet that didn't judge you!? That's where I was yesterday. No breed judgement, no food judgement, no lack of care judgement. Just love for my pet and a gentle reminder that Ticks are bad out where we've moved to. At the office I found out I hadn't taken my dogs to the Vet in over two years. While some places would call you neglectful and possibly berate you Dr. Howell did not. She looked over my dogs and ensured they were in good health. My pups are happy and I'm not poor from preventative care. Please check out the Paw Plan for your pups. They also have one for cats!

Took our pup here to be groomed, when we walked in the smell was beyond horrible!!! Took my…read morebreath,, the place was filthy, the fence outside for dog day care was broken and had spaces underneath where the small dogs could escape, feces everywhere, we left and will never go back, place needs condemned.

I'm not certain how I felt after having my Samoyed groomed here 1 time, I know for certain he was…read moretrimmed and was not supposed to be, Sammy's get baths and brushed. They admitted they've never groomed his breed so I gave clear instructions. I dropped him off at 8:15 am and called back at 2:00, didn't get a pickup call until 3:00. It smelled really awful in there, when I got my dog in the car he stunk. My teenager said "Mom he smells like wet fart with baby powder!"

Do not recommend this place! Our dog stayed there for 2 weeks while we were on vacation. He came…read morehome with scabs all over him, was not himself (usually very active, but no where near that when he got home). Turned out he had a bad bacterial infection and his eyes had green stuff running out of them. Contacted the office and was told Management would return my call and they have yet to return my call.