"Please feel free to share" hope to reach the abbotsford community...
We feel strongly that our family pet Tori was let down, neglected and we want people to be aware. NOTE: pics could be disturbing to some.
On February 27, 2023 our 13 year old yorkie terrier was attached by another dog or as we were informed "possibly caught on a piece of wire". This occurred while in the "trusted" care of Just About Pets in Abbotsford. She was dropped off around 8am and picked up just after 4:45pm the same day.
Signed her out and waited for her to run around the corner. She did not; they were carrying her in a blanket, and I was told she was tired. When I went to put her in her travel kennel, I noticed she is shaking, and I saw the injury. My husband asked what happened and no one seemed to know. He told them he is taking her directly to the Vet.
He arrived at the Vet hospital and they were able to see her right away. They said there was a hole in her belly and that she needed surgery right away and had to leave her over night.
My husband went home and received a call early the same evening. The vet said that she will have to have surgery the next day as she was too inflamed and infected and they needed to get that under control.
The vet expressed they were very upset as she must have been sitting in that state for many hours and they took pictures of the injury.
She had surgery the next day with a drain tube. To make this story shorter, she ended needing a 2nd surgery and part of it was due to the infection. It was a difficult recovery and she is still not quite the same.
On March 22, 2023 we went to see the CEO for some answers. We asked if there were any cameras and how this could have happened. There must have been blood. We left there feeling nothing was answered, if anything we felt worse.
No there is not cameras in the back where they keep the dogs, someone did see a few drops of blood but were not sure where they came from. It could have been a dog bite or maybe from a wire, sticking out, that can harm dogs. He also mentioned that on many occasions they could have up to 60 dogs per day. That is the information we received, so disturbing, brought tears to my eyes.
How could there only be a few drops of blood, and even if it were in fact a few drops of blood, do you not investigate to see where it came from? This is how infections started and to leave a pet that has obviously been injured without looking into it for hours is extremely unacceptable no?
On March 6, 2023, I went to the back of this facility to where they let the dogs outside, which is a small caged in area. I did see a small to medium sized dog with a larger one. I am not sure how exactly they keep the dogs separated and how it is determined.
I have spent endless hours searching for regulations and trying to get information from lawyers. I was unable to find much as far as regulations go. We want to share this hoping this business will change their practices and care for the pets. It is understandable that accidents like this does happen BUT being negligent is being negligent.
Pets are our family and this should not be happening. Thank you... read more