Females and non-rednecks should avoid this place at all costs. They do everything they can to reinforce the stereotype of auto repair shops looking to take advantage of women.
If you check the positive reviews of this dump, you will see they are all from several years ago. What was once "Just 4 Today" is now under new management and has changed its name to "Legacy Automotive".
I rolled in needing a new catalytic converter, and by the way he treated me you would think I had shot this guy's dog.
The guy running the store really needs to work on his customer service skills.
First off, I could not understand him when he said "EVAP Canister Cap" because he kept mumbling. I patiently asked three times for him to clarify until he lost his temper and yelled at me, shouting "DO YOU KNOW WHAT EVAPORATION MEANS?"
Dude - it's not that I don't understand what words mean. I just don't speak marble-mouthed asshat.
Once I looked up his garbled nonsense on Google translator, we got down to a discussion of the work that needed to be done. He refused to answer questions about the part he was ordering or the actual work he would be doing, and got annoyed when I asked, repeating the same thing over and over "I can start work if you would just give me the OK."
Call me crazy, but before making a $1,200 decision I like to ask a few questions. When I asked if it would be possible to put in a cheaper catalytic converter and what the difference would be, Captain Grumbly said "I don't put in shit parts, because it's not going to become my problem."
Perfect! Thank you for the answer that really explained everything I wanted to know.
After calling around getting estimates, he was considerably overcharging me. When I mentioned this and asked if he would match the price he rolled his eyes and said "Not happening."
(Side note: I called CoHo automotive, and they quoted a price about $400 less - and they thoroughly and patiently explained the whole process to me...EVEN THOUGH THEY KNEW I WAS A WOMAN!)
Not really pertinent, but even when I politely commented that the name changed and asked if he bought it out, he got very irritated and sort of confrontational, saying "I bought out my partner, it's my shop now!"
Indeed it is. Sounds like your former partner got out when the getting was good - and got rid of one of the "shit parts" of his life. read more