Great customer service! Bikes well maintained. We rented from another shop in the past and the…read morechain on one bike would not stay on and bikes were not as well maintained! We will be back to Bike Depot! Friendly folks.

I happened to notice a bike shop right outside the perimeter of the Chincoteague National Wildlife…read moreRefuge the first day of our 2-day trip to the area. I made a mental note to myself - this place would surely be charging an arm and a leg for a bike rental given its proximity to the key attraction in Chincoteague. The following day, my wife and I decided to try out a rental from this shop and when we walked in, I was pleasantly surprised to see a rate of $5/ hour for a mountain bike. That was significantly lower than what I had expected. That was not the only instance of being surprised on a positive note. As it so happened, my wife wanted to rent a bike herself but because she hadn't biked in many years, after taking the bike out for only a few minutes in the parking lot, she decided against renting one. Although the owner, Michael, had spent a considerable amount of time helping her select a bike, a helmet, and a basket, because she did not rent one, he said that she wouldn't have to pay. I was amazed at this gesture. Approximately two hours later when I came to return the bike I had rented (and the child carrier) to the shop, I was expecting to be charged for a full two hours because even though two hours hadn't elapsed, it had been more than one hour since I had rented the bike. I was again pleasantly surprised to see that was not the case. If anything, they rounded things down *lower* and accordingly, for nearly two hours of having rented a  bike, a child carrier, and two helmets, I paid the princely sum of $9.37. That was amazing. Given the joy of riding the bike within Chincoteague with my 3-year old daughter, I would have gladly paid twice that but here I was paying $9.37 for this experience. Oh, I might note something else as well. During the course of riding the bike within the refuge area, I did fall down once. Essentially what happened is that as I was trying to avoid a car behind us, I tried moving to the side of the road but because there was quite a roll-off outside the paved path, I fell down into a marshy pit for a minute or two. Needless to say, our helmets had some of the mud stemming from that incident but when I mentioned that to Michael at the end as we came to return our gear, he didn't express any displeasure at us for getting his helmet and child carrier dirty. All throughout the entire process of renting the bike and returning it, I noticed that he had a nonchalant smile on his face. All in all, I came away very impressed with the bike shop and its owner. My view from the experience is that The Bike Depot personifies honesty and fairness in dealing with its customers while helping tourists like myself get more out of the Chincoteague area. If I ever found myself back here, I wouldn't think twice before renting from The Bike Depot again. Thanks Michael!

Found these folks on Yelp and I think they will be my go-to rental place next time I'm in town!…read more Wanted to try out the kiddos on some boogie boards, and at $10 for a 24-hour rental, it's not a bad rate. She even waived a fee since I paid cash. When I came back two days later to rent them again, they already had most of my info, I just needed to rescan my license and pay up and it was smooth sailing. A third day would have put me over the weekly rate ($25), and she said I could just pay the $5 since I had already rented two days. Nice, some other place might have penalized me for that, but these folks are just trying to make the equipment rental process really easy. Even returning the boards I just handed them back and told them my name, no need to sign anything. While I only got boogie boards, they also have surf boards, paddle boards, kayaks, and so many bicycles. Their website has the full list of prices and offerings. I'll definitely be back - highly recommended!!!

We rented a tandem kayak. Very helpful, good directions and map if want to do self-guided tour…read more They have a really good launch location and nice scenic loop before pathway opens to the bay where can get close to the lighthouse. We were able to see an eagle, ponies and plenty of birds. It's about 2 hrs and great way to see nature up close. We're planning on using them again when we come back. Would recommend!

My son and I rented a double kayak from them yesterday and had a great time. The kid working there…read morewas very nice. It was only $30 for 1.5 hours which is all we needed. They do all the work, all you have to do is get in and when you're finished you call and they come collect the kayak and life jackets. Would definitely recommend and plan on going back to try the paddle boarding next time.

This place was great. The kayak tour was limited to just us. The guide was kind, patient and…read moreinformative, sharing interesting bits of info on history and nature. He showed us mussels, oysters, periwinkle snails, oyster beds, crab pots, and more. Although we found no ponies on our trip, it was still awesome. We paddled at our speed and went based on our abilities. He was prepared with water, bug spray and even a water proof bag for my phone. Will definitely go again and on our next trip, will try his paddle board lessons. Highly recommend this company run by locals.

This is by far the best customer service we have received in a long time! The guy at the desk (I…read morewish I knew his name) was so friendly and helpful. The bikes were great and we rode 25 miles in 7 hours. They still had lots of battery charge. This is definitely THE place to get your e-bike!!

Disappointing. Appears Joshua, who was a very active and engaging bicycle mechanic (2025), is no…read morelonger with the shop. The new people there seem somewhat clueless when asked a service question. Even said that once they get the right tools and learn how to make repairs, they will get going on that. As an avid rider, that kind of statement turned me right around. I cannot trust my (pricey) racing bike to novice mechanics or servicers. When asking of Joshua's whereabouts, I was given a shrug. ~ Ed F.

I rented a moped and had so much fun. I will be doing to again next time I come. The price was also…read morevery respectable.

Jesse is an honorable guy! It seems every trip to OC requires a stop at the bike shop. Jesse did…read morethe normal tube change and as always he went over the bike to make sure it was safe. He made some adjustments to the gears for my wife, and he helped me change the handle bars and seat to make mine more comfortable. The next day, my wife changed gears and the chain went into the spokes damaging the derailer. I took the bike back to him and he quickly put the bike up on the rack and said "we are going to make this right". I returned about a 1/2 hour later. He readily accepted responsibility, installed a new derailer on the bike, and tuned it up again. We all make mistakes... the most important part, is what you do after you make a mistake, that matters. Thank you Jesse for being a man of integrity! Bob

Fantastic guides with a wealth of knowledge and personal experience. Every detail is well thought…read moreout and taken care of. I completed the Costa Rica Trip and it was fantastic. I highly recommend Bill and Mary.​

My grandson just got a job with them.....first interview they didn't show....second interview they…read morecancled minutes before after he was qlmost there!! Got the job and the second day they had me sign a waiver accepting possibly $2,000.00 so he could do his job. WTF!!! WHO DOES THAT!!! Now let's see if they pay him for his training today.....betting they won't. Hope he finds another job!!!

Fast and great friendly service! Very helpful would definitely come back. I highly recommend for…read moreservice selection and help.

Great service, selection, and a great store. They are very friendly and extremely knowledgeable…read moreabout your needs. The staff is awesome and helpful. My Trek needed some service and they took care of it right there. No charge. Easy fix.

I will definitely rent from this company again! My sisters-in-law and I rented ebikes on 9/20 just…read more2.5 hours before we wanted to begin our ride and ebikes and more met us ahead of time on Assateague Island (we did this in the off season so it may be more difficult during the summer). The bikes were fully charged (can go 70 miles on 1 charge) and came with roomy saddle bags to hold all our stuff. In just under 4 hours we biked to all the trails and saw everything we wanted. It was a great experience all around. Communication was excellent from the first email I sent asking questions about the rental process to the delivery of the bikes to the pick up of the bikes. I could call the driver directly if we had any problems, which made me feel safe. We had a great time and ebikes and more made it easy for us to go on this ride.

From the owner: We are an eBike rental and delivery company serving Ocean City MD, Ocean Pines, Assateague Island,…read moreBerlin and surrounding areas. We provide helmets and saddle bags with all eBike rentals. eBikes and more brings rental bikes right to your door! We deliver and pick up the rental bikes of your choice at a reasonable price! For the fastest service, go to ebikesandmore.com to book your rental today! Please call 844-324-5335 for direct assistance.