I just had a wonderful experience with Ray (I think that is his name?) from Poseidon…read moreWatersports/bike rentals. My daughter's bike chain broke. Poseidon is the closest bike-related outfit we found in Cape Charles. Even though we didn't rent the bike from Poseidon, Ray went right to work to repair the chain. Most of the links in his toolbox were sized for beach rentals and too wide for my daughter's bike chain; nonetheless, Ray engineered a solution on the spot. After a few adjustments the chain engaged smoothly thru the gears. The bike now rides beautifully! Ray did not expect payment for his kind service, even though he spent considerable time with the repair. Ray was determined to find a fix, even though I interrupted his lunch and he was also preparing a boat for an afternoon outing. Of course I insisted on compensating! This experience makes me so happy and grateful to have encountered such a good, helpful, and talented person as Ray!

Definitely an amazing experience. Check in was easy, great walk through and perfect area to…read moreexplore. We saw lots of dolphins close to the concert ships. The boat was super comfortable and the Bluetooth radio made it even more enjoyable. Definitely recommend!

My husband and I rented bikes for 3 days and cannot recommend this place enough. The customer…read moreservice was excellent and prices were fair. The same day we got the bikes one of them was squeaky and we were able to exchange it no problem. The following day I decided to upgrade my rental to an e-bike which was easy to do. The bikes are also in good condition.

Disappointing. Appears Joshua, who was a very active and engaging bicycle mechanic (2025), is no…read morelonger with the shop. The new people there seem somewhat clueless when asked a service question. Even said that once they get the right tools and learn how to make repairs, they will get going on that. As an avid rider, that kind of statement turned me right around. I cannot trust my (pricey) racing bike to novice mechanics or servicers. When asking of Joshua's whereabouts, I was given a shrug. ~ Ed F.

Great customer service! Bikes well maintained. We rented from another shop in the past and the…read morechain on one bike would not stay on and bikes were not as well maintained! We will be back to Bike Depot! Friendly folks.

I happened to notice a bike shop right outside the perimeter of the Chincoteague National Wildlife…read moreRefuge the first day of our 2-day trip to the area. I made a mental note to myself - this place would surely be charging an arm and a leg for a bike rental given its proximity to the key attraction in Chincoteague. The following day, my wife and I decided to try out a rental from this shop and when we walked in, I was pleasantly surprised to see a rate of $5/ hour for a mountain bike. That was significantly lower than what I had expected. That was not the only instance of being surprised on a positive note. As it so happened, my wife wanted to rent a bike herself but because she hadn't biked in many years, after taking the bike out for only a few minutes in the parking lot, she decided against renting one. Although the owner, Michael, had spent a considerable amount of time helping her select a bike, a helmet, and a basket, because she did not rent one, he said that she wouldn't have to pay. I was amazed at this gesture. Approximately two hours later when I came to return the bike I had rented (and the child carrier) to the shop, I was expecting to be charged for a full two hours because even though two hours hadn't elapsed, it had been more than one hour since I had rented the bike. I was again pleasantly surprised to see that was not the case. If anything, they rounded things down *lower* and accordingly, for nearly two hours of having rented a  bike, a child carrier, and two helmets, I paid the princely sum of $9.37. That was amazing. Given the joy of riding the bike within Chincoteague with my 3-year old daughter, I would have gladly paid twice that but here I was paying $9.37 for this experience. Oh, I might note something else as well. During the course of riding the bike within the refuge area, I did fall down once. Essentially what happened is that as I was trying to avoid a car behind us, I tried moving to the side of the road but because there was quite a roll-off outside the paved path, I fell down into a marshy pit for a minute or two. Needless to say, our helmets had some of the mud stemming from that incident but when I mentioned that to Michael at the end as we came to return our gear, he didn't express any displeasure at us for getting his helmet and child carrier dirty. All throughout the entire process of renting the bike and returning it, I noticed that he had a nonchalant smile on his face. All in all, I came away very impressed with the bike shop and its owner. My view from the experience is that The Bike Depot personifies honesty and fairness in dealing with its customers while helping tourists like myself get more out of the Chincoteague area. If I ever found myself back here, I wouldn't think twice before renting from The Bike Depot again. Thanks Michael!

My son and I rented a double kayak from them yesterday and had a great time. The kid working there…read morewas very nice. It was only $30 for 1.5 hours which is all we needed. They do all the work, all you have to do is get in and when you're finished you call and they come collect the kayak and life jackets. Would definitely recommend and plan on going back to try the paddle boarding next time.

This place was great. The kayak tour was limited to just us. The guide was kind, patient and…read moreinformative, sharing interesting bits of info on history and nature. He showed us mussels, oysters, periwinkle snails, oyster beds, crab pots, and more. Although we found no ponies on our trip, it was still awesome. We paddled at our speed and went based on our abilities. He was prepared with water, bug spray and even a water proof bag for my phone. Will definitely go again and on our next trip, will try his paddle board lessons. Highly recommend this company run by locals.

Found these folks on Yelp and I think they will be my go-to rental place next time I'm in town!…read more Wanted to try out the kiddos on some boogie boards, and at $10 for a 24-hour rental, it's not a bad rate. She even waived a fee since I paid cash. When I came back two days later to rent them again, they already had most of my info, I just needed to rescan my license and pay up and it was smooth sailing. A third day would have put me over the weekly rate ($25), and she said I could just pay the $5 since I had already rented two days. Nice, some other place might have penalized me for that, but these folks are just trying to make the equipment rental process really easy. Even returning the boards I just handed them back and told them my name, no need to sign anything. While I only got boogie boards, they also have surf boards, paddle boards, kayaks, and so many bicycles. Their website has the full list of prices and offerings. I'll definitely be back - highly recommended!!!

We rented a tandem kayak. Very helpful, good directions and map if want to do self-guided tour…read more They have a really good launch location and nice scenic loop before pathway opens to the bay where can get close to the lighthouse. We were able to see an eagle, ponies and plenty of birds. It's about 2 hrs and great way to see nature up close. We're planning on using them again when we come back. Would recommend!

this place is fantastic! Love the owners. We rent every year!…read more Can't wait to go back next summer

It was very smooth booking and all but the guy was pretty grumpy. He stayed late and when we…read moreturned the vehicle in he wasn't super happy and was telling us to hurry so he could get out. Originally they had told us we could just turn it in after hours. And also. They charged us more than they told us !! And we did not have any scratches or anything on the ride !! But it could have just been a bad day. It was a beautiful ride tho!!!

Alex was amazing! He made the whole bike rental experience easy and stress-free--from the quick…read moretransaction to getting our bikes set up and ready to go. He even helped us with directions and tips so we could explore Norfolk like locals. Excellent service and awesome attitude--highly recommend!

Not too much to say here, except what an amazing shop. I guess I'm a PEDEGO owner now…read more Amy is the best! She took time with us, she explained everything. Gave us a full quote before we even decided. Needless to say, we left out with 2 bikes!!!! These babies aren't cheap, but you get what you pay for. ‍

I stopped in for a repair, and the guys were all so helpful. My bike was fixed super quick, and the…read morecost was nearly nothing. They helped me take in and out of my car and I couldn't have been more impressed with such great service and helpfulness.

Fantastic quick and efficient service. Very knowledgeable and personable staff. All in all a great…read moreexperience.

The staff was friendly and accommodating! We got a discount on our bike and the owner has his…read morepersonal number on the building where you can call or text if you have any issues. If I'm ever in the area again I will rent. Prices are great too!

These guys were amazing…read more We were spending a few days at the beach with my teenage daughter and a couple of her friends. They wanted to rent bikes, and we were happy they were out and about. This place was conveniently located and offered great rates for the multi-day rental. They even had locks and helmets available. The real amazingness came at the end of the trip. The car was packed, and we were ready to go. The plan was for the girls to ride their bikes back to the shop, and we would pick them up there. However, as luck would have it, none of the girls could find the keys to the locks. We called the bike shop for suggestions. They said all we had to do was stop by their shop, pay an extremely reasonable fee, and they would handle picking the bikes up from there. It didn't bother them that the bikes were parked amongst hundreds of others at Sea Colony. I guess this kind of thing happens a lot. Long story short, we got going without losing time (because the girls didn't have to pedal to the bike shop), and Bethany Bike Shop earned our business from now on.

Came here with me and my friends for a bachelor party. We had a 10am reservation and I can…read morehonestly say that it was a great way to kick off the weekend. Our tour guide Basia had a great sense of humor and extreme patience for us kayaking amateurs. She gave us the history of the area and took time to get us close to the wild ponies. If you're looking for quick entertainment with great hosts, then this place is it. Basia will answer all your questions and give you plenty of tips on how to enjoy your stay. Will be looking forward to coming back!

My son and I rented kayaks and a fishing rod here. Everything was quick and easy. The only downside…read moreof this place is there is no public restroom. When we were finished kayaking we both had to use the restroom and the lady informed us that we would have to go to the park down the street to utilize facilities.