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    13 years ago

    I can not recommend her enough!!! Jurga is very professional, easy to work with and always available. I am extremely happy with her.

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    Wellness Wag

    Wellness Wag

    (7 reviews)

    Chinatown

    Absolutely terrible experience with this company! I paid money for the ESA letter. They didn't…read moreinclude any details that my apartment manager asked. I reached out to simply add one more sentence with diagnosis that the management is looking for and they responded with we will not add anything else. Now im stuck with useless esa letter, less money, and apartment management keeps asking for another one.

    I made a purchase of an ESA letter from Wellness Wag. Within one to three minutes of purchase I…read morerealized I didn't need the documentation (ESA letters are literally just a bullshit piece of paper saying your dog is now an "emotional support animal.") So, because of the very expensive price, I decided eh, let me call them and get a cancelation and refund, I made a mistake in purchasing the ESA letter. Welp, guess what, Wellness Wag told me they would get back to me within one day and move forward with the refund/cancellation. Nope, never heard back from them. I tried calling and emailing them daily, for the next week. Nothing. They took my money and ran. If you're going to make a purchase with them, be prepared, they will not talk with you or help you in anyway. They're only after your money and don't give a fuck about you as a customer. I suppose I made the mistake of making the purchase, but dang, for some reason I thought they'd be a good company willing to help their customers. Wrong. Unfortunately they're corrupt. I will never be using their services again. Lesson learned on my part. Never trust any company no matter how nice they seem. Wellness Wag is simply a money grubbing company making money off of fools. Buyer beware. And, may God have mercy on their souls.​​

    Next Insurance - The insurance company

    Next Insurance

    (4 reviews)

    My experience with Ergo/Next has been incredibly frustrating…read more I've been a customer with both my general liability and workers' compensation policies, have had zero claims, and yet my premium suddenly increased from $250/year to $475/year--nearly double for my general liability policy only. I reached out hoping to understand why or see if there were any options available, but getting in touch with an actual person was nearly impossible. Their website directs you to an AI chatbot that can't answer basic billing or underwriting questions. It promises that an agent will respond within 24 hours. I tried that twice over the course of a week. The first time, no one ever responded. The second time, I finally received what appeared to be a canned response that simply said rates increase. There was no meaningful explanation, no review of my policy, and no effort whatsoever to retain me as a customer. I also tried calling during normal business hours. After sitting on hold for 20 minutes, the automated system informed me that no agents were available, told me to call back later, and disconnected the call. The most frustrating part? Out of curiosity, I went through their website as if I were a brand-new customer and received a quote for the exact same coverage for $380/year--almost $100 less than what they wanted to charge me as an existing customer. Despite reaching out and giving them every opportunity to address my concerns, they never mentioned that a lower rate was even available. Excellent customer service matters, especially when you're running a business. If you value being able to reach your insurance company, receive clear answers, and feel like your loyalty means something, I'd recommend looking elsewhere. I certainly did.

    stop raising rates when people are long-term customers and never file a claim and then you raise…read morethem 40% . goodbye

    Jurga Abudeab - autoinsurance - Updated October 2026

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