Very prompt and thorough with replies. Good communication on the ETA…read more Arrived on time! Would highly recommend!

The service is prompt, professional, affordable, swift, and transparent. On top of that, I feel…read morelike I've earned some new friends with this family. They're so friendly, always smiling, respectful of property. I'm so glad I found them and will be retaining their contact info for sure!

Easy to work with, very good price, showed up on time, courteous and professional. Highly…read morerecommend. Will use again.

From the owner: Jukebox Junk Removal was founded to address common issues within the industry…read more I noticed a need for a fair, transparent, and efficient solution while working in the real estate industry as a former agent. We are different because we customize our service around your specific needs, depending on the scope of work. Why Choose Juke Box Junk Removal? Real Value: We are committed to providing a top-tier service, regardless of the requirements. Precision Service: We utilize different sized dumpsters and trucks to match the needs of your project, ensuring that the work is done quickly and cost effectively. No Hidden Costs: We believe in honest business: You will always receive upfront pricing with absolutely no add-ons or surprise fees, prior to the work beginning. Transparency: Our goal is to make your cleanup job simple, predictable, and stress-free.

I can only rate their customer service ad we'll have to schedule with another company due to…read morescheduling conflicts on my end. But the gentleman I talked to was very nice. He explained their pricing to me and gave me an estimate over the phone. I requested a quote onlime and was called within I think an hour. I hadn't expected to hear back until the next day. Scheduling was easy. I was able to reschedule or cancel using their online customer service. It was so easy. I wish we could have proceeded our move with this company. Again that is an issue on our end, not theirs.

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Extremely efficient, very respectful of property, reasonable pricing and really nice people…read more Highly recommend.

Fast service…read more Speedy, polite junk removal. Competent with various types of junk Reasonable prices.

Great experience tonight! I had a small job I needed done for me and they were able to come THE…read moreSAME DAY and get it done. The young men were polite, helpful, accommodating and really careful with my things. I'm really pleased and would certainly use them again. Thanks so much!

Got 2 Go Movers were very efficient and timely and careful with moving everything! I would…read moredefinitely use them again. We used them for a local move and lucky for us they were very accommodating and able to schedule the date and time we were looking for help!

Super cool guy! I had a mattress I was trying to get rid of and he gave me a deal on that, as I was…read morewilling to drop it off. Definitely recommend him for his other services. Overall a clear and positive experience.

Amazing service. The staff are very communicative and very timely. They were came on time to their…read moreappointment and where to communicate when they were there and on their way. They were very time effective and efficient. Another company called me four hours for a job and they removed the junk out of a family member's house in about two hours. Very fair pricing. Highly recommend.

It went great. They even let me push it back a few hours since I wasn't ready. Great customer…read moreservice.

I called in the morning and two polite, strong, young men came over that afternoon. POOF! My junk…read moredisappeared, just like the commercials said it would.

JMT responded back quickly to my request to remove a countertop and sink that our waste company…read morewouldn't pick up. He was able to come out within the hour and pick up the debris for a reasonable price!

I would give them 5 stars if it weren't for them being non responsive when I needed a receive for…read moremy business. When it came to the junk removal they were great. They arrived on time and disposed of everything needed to be removed.

Most reasonably priced compared to the rest in my immediate area. Responded almost immediately and…read moreeven offered to come same day. A pleasure to do business with.

From the owner: Welcome to M.R. Junk! We are a locally owned company dedicated to providing top-notch junk removal…read moreservices with a strong emphasis on service and integrity. Our hardworking crew takes pride in getting the job done efficiently, allowing you to sit back and relax while we handle the mess. Whether you’re clearing out old furniture, tackling yard waste, or managing construction debris, our specialized junk teams are here to help. We serve Northwest Indiana and the surrounding areas, ensuring that we’re always just a call away when you need us. At M.R. Junk, we believe that getting our hands dirty is part of the job—so yours can stay clean! We’re committed to making your junk removal experience seamless and stress-free. Ready to reclaim your space? Contact us today for a free quote, and let’s get started on clearing out the clutter!

We hired Junk Relief to haul away a large, heavy, wood desk and some other stuff. The crew…read morecommunicated their ETA so we knew when to expect them. Romario and his partner were friendly, efficient and respectful of our property. The price was fair, and we will definitely consider Junk Relief for our next haul away job.

After a horrible experience trying to get 1-800-GOT-JUNK to come out and haul away a baby grand…read morepiano from a 3rd floor walk-up (long story... see my other review), I finally found Junk Relief. They were polite, gave me a true & accurate quote over the phone after I sent them a photo. They showed up when they said they would, sent four guys to take it apart and down the stairway. They were polite, professional and reasonably priced. What more could you ask? I'll use them again.