If I could give zero stars, I would. (if you're considering this place, seriously read.)
I paid $150 for a navel piercing here and it was visibly crooked from the start. For that price, the work should have been flawless, but instead Erin left me with crooked placement, terrible jewelry, and some of the worst customer service I've ever experienced.
The top piece of jewelry they used was a square diamond -- completely inappropriate for a navel piercing since sharp edges easily snag.
The bottom ball wouldn't stay on. It was a push-in push-out mechanism instead of a standard screw on. I lost it twice in under 12 days (the second time for good). Not to mention, when I was getting the piercing, they didn't use a clamp. First red flag.
When I went to another piercing shop while traveling, both the piercer and apprentice immediately noticed the piercing was crooked. They also explained the jewelry Juniper's used was extremely poor quality and bad for healing. That shop replaced my bar and balls for free. For reference, they only charge $20 total for piercings (jewelry included).
Juniper's Precision, on the other hand, charged me 7.5x more for crooked work and garbage jewelry.
When I went back to Juniper's to address this, I was told the piercing should be removed, healed, and redone later. They promised to order me new jewelry that screwed on. Why that wasn't done from the get-go? Who knows. Over six weeks passed with zero communication, only for me to find out later that they had been sending texts to someone else's number in a completely different area code.
When I finally managed to book a new appointment, the piercer (Charly) texted me the day of to reschedule. Not only is that unprofessional, but after all the mistakes they'd already made, it was the last straw.
I politely requested a refund, given the botched job, lack of communication, and wasted time. Instead, I was told:
The jewelry they "ordered for me" would only be available if I paid for it (after already paying $150).
A redo with new jewelry was offered -- but only by them, which I have zero trust in at this point.
A refund was "not possible."
So now I'm left with a crooked scar, $150 wasted, and a whole lot of frustration.
Save yourself the time, money, and headache. DO NOT go here. There are professional, affordable shops nearby that actually know what they're doing and care about their clients. read more
