I am an outside contractor who worked at this location for two weeks. I was very impressed by the…read morecare I saw being delivered to the residents and the kindness of their employees. The attention paid to cleanliness and health safety standards was very reassuring.

My husband has Louis body dementia. 21 months ago I made the most difficult decision of my life. I…read morerealized I could no longer manage his care at home. He had many falls and broken bones and trips to the emergency room that made his care extremely difficult I could no longer care for him at home. My family and I chose Arden courts of North Hills for his care. He has been very content there the staff at Arden court work very hard to maintain a home like atmosphere and to meet the needs of all the residents medically,socially,and spiritually He has been quite a challenge but it is working and we are pleased . Dementia of Any kind is a very cruel disease. It is difficult for the patient and extremely difficult for the family. If you are currently looking for respite or placement for a loved one with dementia would highly recommend Arden courts of North Hills.

My grandmother has lived here for a couple of years and they've taken good care of her. The staff…read morehave been nothing but kind and helpful when I've been to visit. They live up to the "pleasant" name. ;) They have salon services and lots of activities. The common areas are clean and they're taking their COVID precautions seriously, checking temps of every visitor and limiting visits to in-room only; not in the common areas.

From the owner: Just off Route 48, about 20 minutes east of Pittsburgh, Point Pleasant is an award-winning…read moreIndependent Living community in a peaceful rural setting. Residents enjoy all the advantages of maintenance-free retirement living, with meals and activities included and a concierge on-site 24/7.

Would not put my dog here. Short staffed and residents are treated poorly. Corporate gets rich…read morewhile these poor people spend their life savings on terrible care!! I worked here, it's horrible!!

I have been associated with Arden Courts of Monroeville for five years that our loved one has…read morestayed there, and I continue to be so pleased and thankful for the wonderful care provided by the excellent team at Arden Courts. Residents there are in various stages of Alzheimer's, dementia, and physical ailments, but the Arden Courts staff treat each person as if they were their own family. The location is kept very clean and orderly, and the staff members are very attentive to resident's needs. The single rooms in the four residents' "house" are very nice and comfortable. The nursing staff is on top of all matters and calls to let us know if there are any concerns, no matter how small. Arden Courts does a wonderful job with games, activities, crafts, outings, snacks and treats. Entertainment is common at Arden Courts, and you will often see and hear musicians, singers, performers and the like. Spiritual needs of the residents are met too though various church and communion services, and through the ministry of the St. James Fellowship, led by St. James Director and Arden Courts Chaplain, Rev. John Patterson. The food service is the best I have seen in any location. It's wonderful, and it is so comforting to know that our loved one is receiving good, nutritious food. Arden Courts' director, Ella Bostedo, is one of the most loving, caring, and sensitive people I have ever met, and her love and passion are evident throughout the facility. Taking your loved one to a memory care facility is difficult under any circumstance. But Arden Courts of Monroeville helps so much to welcome our loved one and our family, and by extension Arden Courts becomes one of OUR family members too. I highly recommend Arden Courts of Monroeville.

They call this place a nursing home. It couldn't qualify as a bad kennel. The whole place sucks…read more Some of the staff I feel bad for. It is now called Monroeville Rehabilitation and Wellness Center. All I can do is LOL!!! If you have a loved one on need of care, do no send them to this place!!!

This is the worst place I've ever worked as a nurse. Ive been a nurse since 2004. I worked at…read moreMonroeville Rehab and Wellness from July 2017 until may 2018 I received a call from the head of HR in February telling me they were under paying me by $5.00 an hour since july 2017 and they would be paying me as soon as they submitted all the info to home office. After a while of trusting them and not receiving a check I started asking the head of HR what was going on she began ducking and dodging my calls no answers when I did see her in the halls of work. I went to the administrator he never got back to me finally i had been paying union dues so u went to the union for help they gave them 2 days to pay me they never responded the union rep called and told me they werent responding but they did say that although they had been deducting union dues I wasnt actually in the union and they were refunding my dues. I heard nothing for months but did find out they owed another employee in the building $5000 so she filed a civil suit. I filed a civil suit against them in may went to court in july they sent an attorney plus the pathetic individual from HR they told me they only owed me $97 how would that ever add up?? Anyhow we settled for an amount I got a judgement and its now August and they still havent paid me. No honesty no integrity. I wouldnt send anyone to work there. I was warned by employees when i started there to watch your paycheck and keep track of your hours because they will cheat you on your pay. They under pay a few people every pay it is an ongoing issue. Stay away from this place. They will try and get free hlabor at the cost of your family and they have NO REMORSE!!!! M. Holmes

My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

From the owner: Paramount Senior Living at Bethel Park continues to be one of the premier senior living facilities…read morein Pennsylvania that offers independent and assisted living services. The foundation of our community is built on our commitment to our residents as well as their families. Our services are different, just like no two residents are different, that way you get the care you need. Learn more about our Senior Living Communities and services here and schedule a tour!

My family member is a resident at Independence Court. They love the meals and activities. Even…read moreduring Covid 19 they are still offering entertainers and fun stuff for her to do. I'm so happy about that. But the most important is the many, many precautions they have all year to keep her safe from Covid. I'm very pleased.

Rehab stay. Great professional physical therapists & occupational therapists. Food is good. Staff…read moreis helpful. Care is available 24/7.

The establishment is completely understaffed. The response time is 20 minutes to an hour which is…read morecompletely unacceptable. My grandmother has been here for a week and when we pressed the call button we changed her diaper, cleaned her, and put her in her nightgown and still had to wait before they showed up. She pooped her pants as a result. The people are very pleasant and kind to talk to, but considering the demographic they are working with, they need to be more responsible with their time. A 20 minute minimum response for elderly patients means that they are constantly going in their diapers and are not treated as a priority in case of an emergency. Should my grandmother fall or have a stroke, she would die at this rate of care. I'm not saying the people are not trying, but for the short period I have had my grandmother here, I have been severely disappointed with the level of care that I have seen. She should not have to be put in a position of be treated like she doesn't matter. It's incredibly demeaning to go to the bathroom on yourself because you were not prioritized in place where you are rehabilitating and trying to make progress. Regardless of staffing, I should not be waiting outside her room and watching nurses stroll by when the emergency light is on outside her door. Despite what you are doing, you should at least have the decency to walk in and assess the situation. I understand all the patients have emergencies and varying situations, but you should still address the situation in some reasonable fashion rather than not acknowledge it at all. She is fed three times a day which is great. They have a pleasant atmosphere and physical rehabilitation center. The place is nice, but mainly they need more staff to respond. The call button doesn't tell the nurses what the situation is. They don't know how serious or not serious the need is. For that reason, they need to be present immediately for all responses. The patient could be dying and they would never know nor be present in time to help.

We moved my father to Paramount Bethel Park in March of this year. It was a confusing and…read moredifficult time for everyone, but Tonya, the Admissions Director assisted us through it all. She was compassionate, involved, and knowledgeable about all aspects of what we needed. Her help in getting my dad in a beautiful room was exactly what we needed but didn't know how to go about securing. While the transition is never easy Tonya and the staff ay Paramount Bethel Park have made him (and us) feel welcome and cared for. We would, without hesitation, recommend Paramount Bethel Park to those looking for a safe, caring and beautiful place to live.

Please do your homework before placing your loved one at this facility. Please ask questions,…read moreturnover rate of staff, how many agency caregivers are working, caregiver to patient ratio. Look at the turnover rate of the people running the place. Are nurses passing meds or Med Techs, are the people providing the care CNA or caregivers, will you be notified of any changes in your loved ones condition, what exactly do you do you mean by "assisted living". What does that include? What is the average time to answer a call bell..but please do not be fooled what they do is send somebody in to quickly turn off the light and will tell your loved one, " I will tell the nurse." Help is usually at least 30 minutes away or more. Due to Covid the meals were in the room brought up in a cardboard box and 99% of the time my moms food was placed out of reach. Never opened or set up for her to eat. Not to mention the food is cold and the tiny plastic utensils that are handed out are the size for a preschooler to use and very flimsy. Many of the meals I would have a hard time eating due to the size of the bun or meat itself let alone an 85 year old woman with missing teeth. Often times the meals were just left all day without being picked up. My moms pills were left on the bedside stand more than once and I even found medicine on the floor that I am certain was charted as given. My moms pull up many times was soaking wet with urine, she did develop skin breakdown, that I had to mention to the staff to get ointment to put on. They never even saw it. Using a wipe after changing her was never even a thought, something else I had to tell the staff to do. Many meetings with the people running the place did nothing. They sat there and listened and all these false promises that never happened. My moms personal property was used for other residents, they would just come in and " borrow as needed," even during Covid. I caught the staff playing on her computer while she was asleep. Items went missing more than once. My mom like so many older people was afraid to say anything to me because of the fear of the ramifications. The second and third floor reek of urine. During many visits to my mom I would be there for hours without a single soul checking in on her. We ended up hiring help to sit with her on top of paying that astronomical prices of that place. I ended up calling the state and other places to look into this facility. I could write a book of horrors and just might. I just am trying to help others not to be fooled. I believe that place could sell snow to an Eskimo. Please do not hesitate to reach out to me, 412-742-8015. I will be more than happy to provide proof to anybody that is looking at the Paramount at BP. We had cameras installed so my complaints and concerns are 100% documented. If I could save just one elderly person from what we went through I would feel happy. I would not put a dog at this place.

Friendly staff, very clean facility,meals have some issues but improving. More diabetic food and…read moredrink options are needed. The rend is high but we just had a 4% rent increase while the average housing rent increase in the Greater Pittsburgh area was 1.6%. Hopefully things will improve and I will continue to settle in.

They treat you well. The rent is expense and should be lower for seniors. I like living here . you…read morefeel safe and the care is excellent