After a significant stay of over three days, which included a surgical procedure, I can confidently…read moresay that Allegheny General Hospital (AGH) provides truly world-class care. I am highly impressed and incredibly thankful to be a part of the Allegheny Health Network. From the moment I arrived, the quality of care was evident. The entire staff--from the administrative team to the dedicated doctors, nurses, and surgeons--were not only competent and talented but also genuinely friendly, patient, and attentive. Every question was answered with care, and I always felt respected and prioritized during my recovery. Beyond the medical excellence, the hospital environment itself was superb. The rooms were impeccably clean, and the attention to hygiene was constant and reassuring. Even the food was delicious and provided great comfort during my recovery. I was also deeply touched by the thoughtful details, like the substantial care package and the puzzles provided to help pass the time--a small gesture that made a huge difference in making the long stay feel more manageable. Allegheny General Hospital exceeded every expectation. If you are facing a stay or surgery, I would highly recommend AGH without any hesitation. This is an exceptional institution.

AGH emergency department was like third world country. I witnessed a very sick woman with a bag for…read morevomit sitting in a wheel chair, she fell out of the chair and was lying on the floor. I went to the triage area and reported the problem, it was not new to them. She had fallen out of her chair earlier in the afternoon, she had reported it to the appropriate folks twice and nothing was done. She was so sick. I saw a police officer and two staff members literally step over her, offered no help. My 96 year old aunt had been brought in via EMS, I was not allowed to go back and see her, they were to call me when she was ready. They never called me back until I insisted I be able to see her, I found her sitting in a wheel chair in the treatment area in her urine. She had asked several workers to take her to the bathroom, no-one helped her, hence she urinated on the floor, no-one cleaned that up. Someone needs to address the care at this madhouse, it was deplorable. Where is the compassionate care?

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

Appointments are very close to time. Little waiting. Process is streamlined so I'm there less time…read more Often I'm out before the 1hour free parking. And the caregivers have been very friendly and professional.

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

On Feb.2, 2025 I went to the ER with a lacerated elbow after falling on a marble floor at church…read more The receptionist said I was in the right place, took some information & I was immediately put into a treatment room. Both a RN & PA evaluated my elbow, cleaned it up & the PA used surgical glue to close the wound. Everyone was friendly, helpful & professional. I walked out the door approximately 36 minutes later! I give the care five stars & would gladly use this facility again if I need to! Pat L

I'm at the Dunlap family outpatient center building which is attached to the hospital…read moreVery nice building . I had to come get blood drawn.. The staff was very nice. At it's very clean. Although it took a little bit longer than anticipated, the staff was really really nice.

never in my life would i recommend this hospital to anyone. good luck getting ANYONE to help you…read morefigure out why you got billed $50,000. They don't even have anyone to even answer the phone !

First time there. Found the staff and Doctors incredibly nice and professional. First impressions…read moretend to be great so I will repost as treatments continue. Heart failure problems. Returning for tests and followup I was pleasantly suprised tat my first opinion was correct. A very well run and staffed by friendly staff. The tests were on time and in most cases the Doctor was present. Results were give by Dr Toma who actually held my hand. 10/13/2016

I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

Besides the ophthalmology department, we love children's so much! We've sadly spent a good bit of…read moretime there. Colorectal surgery, the NICU, 7th floor, urology - all elite! We love our children's hospital providers!

My son received his liver transplant here. Best care in the world and team is excellent. From the…read moredoctors to the nurses, just the best. He's been to many hospitals, but there's nowhere like CHP. They do an excellent job keeping you informed an in the loop, trying their best to keep him comfortable and you comfortable during long hospital stays. Importantly, their surgeons and transplant team know their stuff, get to the diagnosis quickly and have been superb at dealing with my son's complex medical issues. Wouldn't go anywhere else in the world

I wasn't in the ER I was on one of the floors.10/20 I had 3 procedure's done.It would take.15-20…read moremin. For someone to come to my room.I was discharged 10/21. Went back in for emergency surgery 10/27.I was to have boots for blood clots put on my legs.I asked the nurse she looked at it not concerned said well they're not hooked up,no machine.NEVER got a machine to hook them up at all.I was to have a binder on they took it off to get my vitals NEVER put it back on.It sounded like there was a party going on at the desk outside of my room.I said is there a party going on,she said "oh no we're just having a good time".I had to have her close my door for it to be quiet.I was in 3 days before I could get my reg. Meds. The nurse called down on the 3rd. day at 1:00pm still at.10:00pm I had no meds. I needed my anti-depressant meds. Finally by the next morning I was able to get my meds.I didn't sleep for 3days due to this.My one nurse told me she didn't know what she was doing.She normally was in resources they pulled her off for that evening

this was by far the worst hospital I have ever been to! I understand other patients having more of…read morea critical condition than my boyfriend who was admitted, but nearly 12 hours for a test that another hospital referred us to get here! Ridiculous and so unprofessional. we asked so many times how long it would take him to get the care he needed and they kept telling us there were no guarantee for anything. This is the most absurd hospital experience I've ever had. I feel genuinely bad for these people in the area that have to go here for medical care.

MY husband was admitted as a trauma patient due to finding a massive pancreatic abcess by our…read moreprimary care physcian. The doctors and interns and the nursing staff were the most attentive and concerned people I have ever encountered. There are not enough words to say Thank you. You actually felt love from these trained people and not just feeling like a chart number. This is a wonderful place to receive care. Montefiore is a number 10 in my book.

I am sharing this experience in the hope that it serves as a warning to families of elderly…read morepatients--especially those who do not have a strong advocate present during their hospital stay. My 87-year-old mother, who has congestive heart failure, underwent a scheduled 4-hour surgery to repair both her bladder and bowel. We arrived at 5:00 a.m. for a 7:00 a.m. procedure. We were told by the surgeon that she would recover for approximately three hours, be up walking, eating, and likely discharged the following day. She was finally brought to her room around 2:00 p.m. At that point, she had not eaten in over 24 hours. I called the cafeteria to order her lunch, supper and breakfast to ensure that she would have her meals. When we left later that afternoon, staff were gathered in the lounge talking, and this became a recurring observation throughout her stay. All staff were in their twenties and it brought back memories of the Lord of the Flies. That evening, my mother called me in distress. She had not been walked, was unaware she had a catheter, and was in significant pain. While on the phone with her, we timed her call button--no one responded for 15 minutes. The following day, I attempted multiple times to get updates from a physician, Dr. Erika Ong, and request an additional day of observation, given her condition. Communication was extremely poor--calls go through a general number, and no one identified themselves clearly or provided direct answers or direct call back numbers. When I arrived at the hospital that evening (after a 1.5-hour drive), I discovered my mother had received neither lunch nor dinner. She was also dehydrated, with 3 empty water containers. When my husband raised this concern with staff, instead of addressing the issue, the situation escalated unnecessarily. A nurse accused him of using inappropriate language, which did not occur, and security was called. Meanwhile, the real issue--an elderly patient missing two meals--was not promptly addressed. She was eventually given a microwave pizza at 8:00 p.m. Over the course of her stay, several critical issues arose: * She was not walked for over 24 hours' post-surgery * No one explained the meal ordering system - for which I have attached a photo of the system * Communication from doctors and staff was inconsistent or nonexistent * We were not notified of a heart episode she experienced at 3:00 a.m. * Staff repeatedly avoided providing names or clear answers One nurse, Appithany, and another, Olga, were compassionate and helpful, and I am grateful for their efforts. Unfortunately, they were exceptions. I also attempted to escalate concerns through a patient advocate, but was misinformed, denied the ability to document the conversation, and ultimately never received the promised follow-up. My mother was discharged at 4:30 p.m. on Saturday from a Thursday operation, and it truly felt like an escape from Alcatraz. The entire experience felt chaotic, disorganized, and lacking accountability. Basic patient care--nutrition, mobility, communication--was not consistently provided. This experience highlighted serious concerns about staffing, training, communication, and patient advocacy. I strongly urge families with elderly loved ones to ensure someone is present to advocate on their behalf at all times. I would not feel comfortable taking my family dog for treatment here. This will be escalated to the PA Department of Health as well as Medicare.

Received 4 biopsy soecimens that had no cells in any to check for cancer. All not able to be used…read more Still getting billed for $325. Called them , they did nothing. Contacting attorney general today.

Mgr. of Anesthesiology refused to use a manual blood pressure cuff for a 15 min. procedure when I…read moretook a written letter from another doc to use a manual, not an automatic. His ass't called shortly prior to proc. saying they could not accommodate me each time & to go elsewhere if I didn't like it. She said they were short handed & required extra staff for a 15 min. procedure. He was argumentative & coerced me to sign a form if he needed to use it because a manual was outdated. Now, my arm is jerking from nerve pain all nite. He did what he wanted to do. I had an excellent surgeon, but I would not recommend their Manager of Anesthesiology.

Most of my doctors offices are located here, very short wait at both urgent care and for labwork,…read morethe facility is very clean and well laid-out, nice little cafe when needed, parking is close and easy.

This AHN Wexford Health + Wellness Pavilion offers walk-in care for minor illnesses and injuries…read more It is open 7 days per week from the morning to either afternoon or evening. According to its website, it provides assessments and treatments for cold, flu, COVID-19, sinus problems, infections, allergies, rashes, migraines, sprains, strains, orthopedic injuries, and more. Days ago, my husband had a bad fall, and he suffered many injuries. He felt concerned about one particular area of his body, so I recommended that he go to an urgent care. He chose this one. He did not complain to me about the employees here. He said that the staff did an x-ray, and their interpretation was that his rib was not fully broken but might be either slightly cracked or bruised. They said that his rib would heal on his own and to take pain medication. The staff also briefly looked at his other injuries and said that he was doing OK and would heal over time.