I love that you can check in online before you even leave your house. I love that they have a sign…read moresaying to stay in your car and check in by phone if you're contagious. So nice to not be surrounded by sick people when I'm there for an injury! I went in for a headache that was getting worse every day and had started to progress to numbness in my arm. I was initially evaluated by an actual RN who was super nice and knowledgeable (I found out he used to work in the ER). Then I had a super thorough evaluation by a nurse practitioner. I truly thought something was wrong with my head but she knew to also check my neck and it was a neck injury! Great diagnosis and treatment. Loved being taken seriously (in Utah I have been blown off and misdiagnosed so many times I avoided urgent care whenever possible). So happy to know I can get quality care without waiting for my PCP to have availability!

Efficient and professional - after tripping on uneven pavement, I was in and out in 90 minutes for…read morean assessment, X-ray, and splint. Well done.

My son's PCP at HLHC has been out on medical leave. In the interim he has seen two other docs in…read morethe clinic. Both have been completely inept. My son is on the autism spectrum and neither doc had any experience working with neurodivergent patients, nor did they attempt to make an effort to engage him in the conversation of his care. I sit with him during appointments (per HLHC's request). Based on the poor quality of care, I will be moving to another network of providers.

Incredibly non proactive. After a couple of x-rays, I was basically told that I simply need to sit…read morein a chair for the rest of my life. (and I am only 62 years old ) I have been very active my whole life, and this was disturbing to say the least. Looking for a medical professional now, that will look at Options to give me a healthy active lifestyle for at least the next 20 years.

I've been a patient of Dr. Gonsky for a couple of years now. I'm very happy with the knowledge and…read moreservice his office brings. Very trustworthy and a great listener. I never feel rushed and I feel like Dr. Gonsky and the rest of the staff genuine care about my well being. Highly recommend!

Dr. P was extremely rude when I got a second opinion. That second opinion actually fixed my medical…read moreissue, when Dr P just kept medicating me. Terrible experience.

When I had an urgent medical problem come up, Dr. Pennavaria completely dismissed my concerns and…read moreand spoke to me quite rudely. Her receptionist said she would let me know before she billed me for lab charges, but continued to bill me for lab charges without ever letting me know the amounts ahead of time. Just the thought of going in for an appointment caused me so much anxiety. She likes to focus on what she likes to focus on and not what your actual issues are. It's incredibly difficult to get an appointment and when I asked for a prescription for the Covid shot because it was required by the pharmacy I was going to get the shot at, I was told that I didn't need one by her office even though I included a screenshot from the pharmacy website saying that it was required.

Really appreciate the staff and Havilah! Professional,…read morereal, compassionate and informative!

Want a doctor that actually listens? GO HERE! Amazing feeling being heard. I honestly can't say…read moreenough about the kindness I felt from Rachel.

I had my first appointment with Dr. Sarah Dawson at St. Charles Family Care yesterday. Normally I…read morewould wait to review something like this after a few visits but I was so pleased yesterday that I feel pretty confident leaving one now. I arrived early so I'd have time to fill out new patient forms but everything moved fairly quickly and it didn't take long at all for me to see her. Not to make this too personal (but that's kind of what I do lol) but I've been waiting over a month to talk to someone new about anxiety and to get more information about more MILD anxiety meds. My last doctor was so pushy about things I did not want to take and so naturally it was a fear of mine it would happen again here, but Dr. Dawson actually fully answered the questions I still had about the meds I've been researching and interested in and ultimately we both agreed they'd be a good option for me to try. After meeting with her I also talked with a psychologist they have. I didn't make an appointment prior to meet with him but he was available and they asked if I'd like to so I figured why not. It's more laid back than a full on commitment to go to therapy which made made it more comfortable for me. Basically he just helped me gain a better understanding of anxiety and panic disorders and went over tips to deal with it, things like that. Obviously this is not specifically a mental health clinic but I think it's good to point out this place is ALSO really helpful when it comes to it, and overall it's just a very well rounded place with lots to offer. I left relieved and listened to and I am actually excited to continue my care here and I'd absolutely recommend coming here!!

You NEED an appointment to come here. Very very upscale and enthusiastic helpful staff and right…read morenext door to the ER and the hospital

Very through and listens well. She made me feel very comfortable having just moved here. I would…read morerecommend her to anyone.

Dr. Cooper is great! We have been going to her for many years. She is caring, knowledgeable & runs…read moreon time! We would go anywhere else!

From the owner: Integrative Family Medicine of Bend is a full spectrum primary care clinic for infants, kids and…read moreadults. We prioritize you and your family's unique health journey, integrating alternative and conventional medicine to achieve our goals. Our clinic prides itself on treating our patients as collaborator and not as a number. At IFM Bend, you will always see the same doctor, be able to be seen on short notice, have access to your doctor for questions and receive timely responses.

Dr. Melanie Black was extremely rude and unprofessional. I wouldn't recommend seeing her at all…read more She gave zero effort to answer any questions and shut down all concerns in a condescending and rude manner.

Less than zero ... High Lakes Health…read more I have had a wonderful provider at High Lakes at the Shevlin building. He is my prescriber as I am a breast cancer survivor and have secondary conditions related to that. Lucky to be alive, trying to live my best life. That said, my doc went on vacation and without any warning, and upon refilling a particularly expensive medication that was not hastily prescribed, a substitute physician has denied it. My doc won't be back for a month. He's from Bend, young, very smart and has a family. My family and I have been very happy with his care. So disappointed to see High Lakes put a person whose in charge who would flat out deny a needful, long time medication. Btw NOT an opiate. My gastroenterologist who originally prescribed this medication has also left his practice and is set to join St Charles ... later in August. My referral was given a month ago, to smooth this transition because my stomach doc is the best in Bend. SCMC receptionist tried to find it, but said they are BURIED w a huge backlog of patients. Former and new patients. Not surprised, as he is an expert and he actually cares whether a patient can leave home w a condition like mine. So grateful he is staying in town. There seems to be an exodus of docs leaving the area. This is not continuity of care. It shouldn't take a behavioral health appointment to get my medicine or try and understand this idiocy.

I came here on recommendation of a good friend, Blue Star had helped her heal after an intense…read morethyroid diagnosis. This was my first trip to a naturopath and it was such a great experience. I hadn't realized that this type of doctor is trained as a physician plus more. The focus on full bodied health based on food, sleep, exercise was definitely refreshing. I appreciated the long thorough conversation and feel like I am starting a relationship with a doctor rather than treated for symptoms, prescribed pills and pushed out the door.

I've seen Dr. Grisez for 5 years now. I was looking for another option for me and my family for a…read morefamily physican. I like the fact that our whole family can go to one clinic for basic health stuff. I had tried a few other mainstream Clinics and most left me feeling like just another patient. One of the first times I went, My young son at the time had a huge ear infection and some congestion, She gave me a homeopathic remedy and something like a blend of essential oils to help the congestion. He was pain free the next day. They are very big on nutrition and supporting the body to enable itself to heal. Instead of throwing drugs at symptoms. I got to know Dr. Grisez (and when she wasn't available, Dr. Skarperud.) I love the fact that they really know who you are and they spend time with a patient getting down to the reasons why we are 'sick'. My other son has an enlarged kidney from birth, nothing major so far just tests to ensure it is working properly, in addition to seeing the kidney specialist, it was nice to have Dr. Grisez to visit with regarding the tests that included dangerous chemicals, Supporting his body with 'good stuff'