I need to update this review…read more After posting on social media about this problem, the NEW owner contacted me. While he had nothing to do with this job- He promised that he would make it right, and he did! They sent a crew out today and laid a beautiful new driveway for me. I am beyond impressed with the new management- Though it was not by any fault of their own, they fixed it. I would do business with them anytime!!

I had my driveway repaved and am very happy with the job. Russell Tucker and his crew were very…read moreprofessional and courteous. I watched as they worked as a team at the direction of Mr. Tucker and they operated like a "well oiled machine", even in the heat if the day. I would gladly recommend them!

Apologies for the long post, but this contractor is the worst! We contracted a fence job with Jimmy…read moreCrowder aka Mr. Jimmy's Renovations. I wish I had known at the beginning that he wasn't reliable. But live and learn. Interestingly, when the project wasn't able to be completed because he failed to order the correct amount of materials, he initially blamed "my attitude." My attitude was attributed to several things; 1. The original quote was for a fence no longer in stock so several weeks in we had to give him more money for a fence that was in stock. Ok it was a mistake, moved on. 2. The "fence" started coming in pieces to our home not to the Home Depot store and then one morning my doorbell right at 7:15 am, when I answer the door there a huge box truck out front and the gentleman at my door tells me that he has our fence material and we need to take it from the truck to wherever we want it placed. Now my attitude is pissed. We were told Home Depot would deliver it and unload it. I'm 63, my husband is 69, we go out to unload it. Thankfully my son-in-law and my grandson who are currently living with us helped. 3. The finally show up on 7/1 to start the fence, 2 guys arrive at 10:00 am, the guy in charge leave at 11:30 am and the other guy sits in the wheelbarrow until 1:00 pm when the guy in charge comes back. They complete 1 panel and leave. My attitude is WTH! Next day is better the complete a line of fence. 4. On the 3rd the guy in charge (who does know what he's doing and did a nice job putting up the 2/3 of the fence) tells me we have to talk about material. Ok, they didn't have enough to complete the fence to my specifications. What? How is that even possible? So, ok get me the cost to complete the fence. Meanwhile they tell my daughter that they're only going to complete part of the fence because that's what I told them, no, I told them the new fence would be in the exact same footprint as the fence that was present when they @started. Suffice it to say this went back and forth and we told them to finish for the day, paid for the labor for their week according to Mr. Crowder's calculations and asked them not to return. 5. Mr. Crowder calls my husband the next day and threatens to put a lien on our home because we owe him money. The day prior both myself and my husband asked him multiple times if he was sure with the labor numbers before I wrote the check, multiple times he said yes. Then he changed his mind. I called a lawyer. We stopped all communication with Mr. Crowder. Now my attitude is absolutely fuming. He comes to my home, I had left, and tells my daughter that he has completed 240' of fence and that's all he's going to do and this is all my fault because of my attitude. Here's the problem, he only ordered 200' of fence, he didn't order enough posts to even complete that. Then he goes out back and takes pictures. Then I get a phone call, can we talk, he's really sorry about the communication, etc. I give him another chance, he comes over, we talk I explain why I have an attitude which basically resulted from his inability to manage my project. He apologizes, he says "I want to make this right, I'm sorry." He said he miscalculated the guys time and $565 is still owed. If that got paid he would order the remainder and finish the fence with the foreman. At the end we'd owe $500 for the completion. Blah, blah, blah. ALL BULLSHIT!! Unfortunately after I sent him a Venmo for the $565 he never ordered the fence, never followed up and he ghosted us after that. I highly recommend you DO NOT USE this guy. He's not a nice person and he doesn't finish the job! I've ordered the material and Sal & Sean will finish it and install the gates. Thankfully we're able to do this, not everyone would be able to and would have to find someone else to come in to clean up his mess. And yes they did leave all their garbage!

Excellent workmanship, fair pricing, turned up when they said they would, and made the repaired…read morewooden deck steps better than new!

I called to understand the cost and advantages of crack repair to our existing driveway. I really…read moreappreciated the advice and common sense that Jason Finnell imparted during our conversation. I was able to make a value decision about the project and we did not schedule the work. I deeply value the insights Jason provided, his honesty, and the values he expressed. Chattanooga Concrete earns top rating for any work I plan in the future. Thank you, Jason.

Be aware - They have a $6500 project minimum. I called them for help on a small project. They…read moresaid they have a $6500 project minimum. Looking elsewhere

Logan was time conscience.Respected customer very much.Job completed as a Professional.Would…read morerecommend him too others looking for a decent handyman! Dan B

Great job and super detail-oriented. It was a pleasure having this team build my new driveway.read more

This company is crooked.I paid him to repair a driveway that lasted a day.he has no physical…read moreaddress so I had no way of getting my money back.check them out through the bbb or any of his cruidentals

The Rocky Tops crew did a good install job considering the un level floor on which my cabinets sat…read more There were some small un calculated areas that should have been seen before installation. Two things: NEVER let anyone cut granite in your house without the device made to connect to the saw the collects the massive amount of white dust! As the result of not using the right equipment and not sealing my kitchen off it took me three weeks to clean all I could see on surfaces then hire someone to get to fabric,baseboards, blinds, shades and windows. Warning two. Tell your install crew not to put any cans, brushes or rags on your furniture. One of the installers left a rag soaked in a caustic material on my antique ponderosa pine table, causing it to cloud into the wood. The table top had to be completely refinished. My Rocky Tops agreed to pay for that but since the job in April, keeps telling me the "woman who writes the checks" hasn't. I paid for the refinishing in hope that the woman who writes checks would come across the payment due to the customer subjected to carelessness causing damage. These were nice people to deal with and they accommodated me by finding a granite that matched my budget. They just need to be more aware of what they are doing while in someone's home and stand behind their word Now, no one wants to return my call

I had a granite countertop installed and, unfortunately, the experience ended on a disappointing…read morenote. The initial installation could not be completed because the sink was cutout incorrectly. To their credit, customer service was great, and they corrected the issue. After the countertops were installed, I noticed the sealant was uneven, and they again responded promptly and sent someone out to fix it. I genuinely appreciated how both of those issues were handled. However, my experience took a much more concerning turn afterward. I discovered that one of my security cameras had been moved and was no longer facing my door. Footage from another camera also appeared to show a teenager tapping on my garage door window, seemingly to check whether it was secured. I sent the videos to my sales associate, who said she would pass them along to management. After having to follow up myself, the response I received was that they weren't sure why the camera had been moved because there was no reason to move it, and that the individuals involved had been spoken to. I understand that mistakes can happen, and I appreciated the customer service I received with the countertop issues. However, when something happens on your property that raises security concerns, I believe it deserves more than a delayed response relayed through a sales associate. In my opinion, a phone call directly from the manager, acknowledging what happened and offering a sincere apology, would have been appropriate. The quality of customer service during the initial problems gave me confidence in the company, which made the lack of direct communication and accountability afterward especially disappointing. The countertop issues were corrected, but the way the security concerns were handled left a lasting negative impression. Good customer service is not just about fixing installation mistakes; it is also about how a company responds when something more serious happens.

I seldom give 5 stars, but Catoosa Handyman (Chris) was excellent…read more The tape and plaster was falling from the ceiling in the garage. I sent Chris an email and requested a quote. He came the next day and took measurements and said he would get back with me. He sent the quote for two types of repair. I took the cheaper of the two and it looks awesome. Chris was on time Thursday, quickly started work and finished late that afternoon. The garage looks great and I have had lots of compliments on how well it looks. I will be using Catoosa Handyman for future projects that I am saving to have completed. It is rare to find a handyman that is on time and very particular with his work. You will find that in Chris.

Chris did a great job on the floor repair i needed on a rental property. He showed up the next day…read moreand had the work completed within 24 hours. He gave me a quote range and when the work was completed the cost was at the low end even though he did more work than was quoted. Very honest guy that i will use as much as he is available.