Lucy - nhân viên văn phòng tuyệt vời tại phòng khám của bác sĩ Hiệp Đặng…read more Tôi muốn dành lời khen chân thành nhất đến Lucy, người ngồi ở bàn tiếp tân phía trước tại văn phòng bác sĩ Hiệp Đặng. Cô ấy thật sự là một nhân viên tuyệt vời và rất có tâm với công việc. Mỗi lần tôi đến phòng khám, Lucy luôn chào đón bằng một thái độ rất dễ thương, tận tình và chuyên nghiệp. Cô ấy luôn kiên nhẫn giải thích, hướng dẫn từng bước cho bệnh nhân -- từ giấy tờ, hẹn lịch, bảo hiểm, cho đến những câu hỏi nhỏ nhất. Không phải ai đến phòng khám cũng hiểu hết quy trình, và đôi khi bệnh nhân còn lo lắng hoặc bối rối. Nhưng với Lucy, mọi thứ trở nên dễ dàng và thoải mái hơn rất nhiều. Cô ấy luôn sẵn sàng giúp đỡ, không bao giờ tỏ ra khó chịu hay vội vàng. Bác sĩ Hiệp Đặng thật may mắn khi có một nhân viên như Lucy -- một người làm việc bằng cái tâm, bằng sự chu đáo và đạo đức nghề nghiệp. Tôi rất biết ơn sự giúp đỡ của cô, và chắc chắn rằng những bệnh nhân khác cũng có cảm nhận giống tôi. Cảm ơn Lucy vì luôn làm cho bệnh nhân cảm thấy được tôn trọng, được quan tâm và yên tâm khi đến phòng khám. Lucy - A Truly Outstanding Front Office Staff Member at Dr. Hiep Dang's Office I would like to express my sincere appreciation for Lucy, who works at the front desk at Dr. Hiep Dang's office. She is truly exceptional and a wonderful asset to the clinic. Every time I visit, Lucy always welcomes patients with kindness, professionalism and patience. She takes the time to explain everything clearly -- from paperwork and insurance to appointment scheduling and any other questions patients may have. Not every patient knows the process or feels comfortable when visiting a clinic, especially when they're worried or unsure. But Lucy makes everything easier, calmer and more comforting. She is always willing to help and never shows frustration or impatience. Dr. Hiep Dang is extremely fortunate to have someone like Lucy -- someone who works with care, dedication, and a genuine heart. I truly appreciate her help, and I'm sure many other patients feel the same way. Thank you, Lucy, for making patients feel respected, supported, and welcomed every time we walk into the office.

The doctor is awesome and very listen, care and take time to check on patient. I love how he take…read moretime to discuss any concern that I worry about my health and he always recommend that patient should do the test to make sure everything is okay

She wasn't as great as I read about. When she was writing papers out for blood work and I asked her…read moreto check my saidrate. She said yes but than didn't know what to do with it. Most Drs would figure it out and ask other Drs.

Dr. Chen has been my primary care physician since I moved to California and I could be any happier…read moreto have her as my MD. She's super nice, has excellent bedside manners and is extremely professional. She's knowledgeable and thorough. She takes the time to answer your questions and you never feel rushed. I would definitely plan to keep seeing her as my primary even if she ever left the MemorialCare group!

(Note: Found this in my drafts today 3/5/25 oops!, I never had a chance to publish it I guess. So I…read morehave been with Dr. Malouf a few years longer now since the original review below. He's still an awesome doctor). I have been a patient of Dr. Malouf a little over two years now, after my work insurance changed & then after being laid off while on leave after being injured. Luckily I was able to carry him over and am blessed to still be able to see him. I still thank my aunt who used to be an RN and had worked the same hospital he had been at years ago for referring me to him. I am not a fan of going to the doctors, AT ALL! Especially, after finding out online, after a year, seeing my previous one, that my most recent nd long term doctor was on probation and how he pretty much decided after taking cash for services, that he was no longer going to handle my care, in the middle of it. With zero warning. Even though I was still technically under his care. This is where a good doctor definitely outshines a crappy doctor! Dr. Malouf on the other hand, has been nothing but patient, accessible, kind and friendly, which for me, means the world. Some of us have a very hard time talking about our health and vulnerabilities. While he will take the time to listen, he will also give pretty sound advice and recommendations if needed. He will treat you with respect. His office staff is great. There are times they are overbooked or busy and you might be rushed through or asked to follow up with another appointment for any secondary diagnosis due to work load, but that doesn't mean he will not follow up, nor respond to your calls or messages. He is the first doctor I have ever had that didn't make me wait a week or more for an answer to a question or concern or for important paperwork to be handled. If I needed a form filled out or anything else, he or another doctor in the group he is with at my home location were quick to help out if he were not available to do it himself. I highly recommend him.

I come here since it's the closest clinic to where I live that is also linked to St. Joseph. I like…read moremy doctor Dr. Hien Nguyen. When I come to be checked for my overall well-being, she's pretty thorough in asking questions and checking me and any symptoms. She's calm and easy-to-approach. Staff is nice and respectful, too btw. My problem is the waiting time. It's better to come at the time you're told in the text message, not earlier. I was seen by my doctor 30 minutes after the actual appointment time and had to wait for the nurse to come back in the room for my paperwork for 5-10 minutes. This is the longest wait time I've had for an appointment.

I've been going to Dr Duong for about 5 yrs now and never had a bad experience there. Their staff…read moreis super nice and helpful. Instead of just referring me to other services they will call and help u make the appts and handle all my insurance needs for me. I have never had to wait more than 10 min for my appt ever. They are prompt and always was helpful. I never left here feeling like my appt was wasteful and that they provided me with all the help I came for and more.

Went there for the immigration medical exam, the staff is super friendly and professional. The…read moreimmigration medical exam involves two visits, the first one is the exam and lab work and the second one is filling the form and paperwork the following week of the first one. I asked if they can help me expedite it, the staff said they will give me a call if the lab result comes back earlier. I went there on Friday and I got my paperwork done the following Wednesday. I would definitely recommend this place if you have a similar needs.

Dr. Lee is an amazing PA and being in the Memorial Health Care System is unmatched. I have seen her…read morefor over a year and I hope with my insurance changes, I can continue to see her. I haven't felt so safe and seen by a Dr. since I was a kid and I have been so pleased lately with how technologically advanced Memorial Health Care Group have become over the years. 10/10 recommend Dr. Lee and Memorial Health Care system.

Dr. Lee is amazing! She is kind and patient and super helpful with getting all of the tests I…read moreneeded done. Didn't feel a thing during a pap smear and she and her nurses were super efficient and quick! Can't recommend more!

They don't have a long waiting list and they greet you with care , the doctors take the time to…read morelisten and help you with your needs

What the hell is wrong with this place? The phone number is unreachable. You have to go through…read moreanother Pathway Medical office just to get their phone number, but you can never get through -- nobody ever answers. Even if you leave a voicemail, nobody ever calls you back. The customer service is unbelievably terrible. This location should be shut down!

I called to make my first appointment with my family doctor, the lady answered me quickly and said…read more"bye" and hang up the phone on me when I was still trying to ask more questions... upset! One star for the reception! But 4 stars for the doctor after my first visit. He is nice!

Not paying much attention to his patients. My mom was in the hospital for almost a week and we…read morenever saw him coming in once.

This facility is so great. They accept non insurance with reasonable prices depending on your…read moreincome. The wait is also reasonable. It's always busy so it's expected to wait. The front clerks are all so helpful and attentive. They offer you water or coffee. Always cheerful when I come. All of them are always on top of the waiting area and making sure the patients are doing ok. Wendy the nurse is amazing. Always so cheerful and ready to help. She was able to make my labs less scary. I really recommend this facility. Not only because they provide amazing care but because they go the extra mile.

Receptionist today 9/16/2025 at 2:25pm suck big time; she act like she's prejudice; I'm standing in…read morelive and she would not even call to come up; waited 5 minutes on here; there was no one in front of me; then she gave me some so called intimidating stare and I gave the same back; anyway never got seen by my doctor; I'm pretty sure she did not let her know I was here. It's some real horrible employees these days.

The doctors are great! No problems with them at all. They changed their office though and this…read moreparking is horrendous. So small and there were tons of people here. I came with an appointment and not walk in.

DO NOT DO WALK-IN! The receptionist had already said that there would be a wait, which I was fine…read morewith, but when you have already waited 4 hours. To which, I asked the receptionist if I would be ready to seen in the next hours-- again would be a total of 5 HOURS of waiting. They were hesitant to even give me an answer. Now tell me who is available to wait for over 5-6 hours to be seen-- totally unprofessional and total lack of care for patients.

Dr. Vivian Nguyen is the most compassionate and knowledgeable doctor I have ever encountered. My…read moreprevious doctor retired, so I decided to try Dr. Nguyen, and I immediately felt confident in her care. She takes the time to truly listen to your symptoms and prescribes the most effective treatment for your condition. She also asks thorough questions about your overall health from head to toe. Today, I had a very severe case of the flu. Although Dr. Nguyen was fully booked, her kind associate, Uyen, checked with her, and Dr. Nguyen still made time to squeeze me in because I urgently needed Tamiflu. She consistently goes above and beyond to ensure her patients receive the best possible care. I will definitely recommend Dr. Nguyen to all of my family members and relatives. She also performs important screenings to help prevent ovarian cancer. I highly recommend Dr. Vivian Nguyen to anyone looking for a doctor who is compassionate, patient, and extremely knowledgeable.

Very nice , fast & easy profession & experience too . Clean ,fresh ,cute loved decorread more