I despise the fact that I had to give A one because if anything they would be more like a -10 Horrible horrible company not just the delivery person but the worst part of all is the owner so a rash and also a logical and so demeaning and the way he talks to his customers. Jumper was delivered a day early because they did not have space for it they said so we complied without complaining we were told it would be picked up on Sunday however they called it 1035 Saturday night expecting to pick it up and when I said no because we are all in bed asleep they chose to ignore all of my text for the next two days then when I finally got a hold of them on the third day the owner continued to argue and lie saying we would not allow the guard to let them in but we do not even have a guard so clearly that was a made up story. Even went as far to put his delivery man on a three-way call with us to try to verify all his lies but unfortunately for the owner the delivery man at least had a little bit of class and confessed that he was lying about what he said regarding the attempted pick up. He also admitted to calling and hanging up on me twice after he text me at 10:35 PM Saturday night. Wow The owner continue to talk to me as if I was just some dumb ignorant woman he even told me I was cute because I didn't seem to understand the contract which shows how ignorant he was because I was not even the person on the contract I was the person who's home it was at. Three days later when they finally picked up the jumper my neighbor who lives right across the street was cut off and nearly clipped by the jumper trailer on the way into the neighborhood I have reached out to the Better Business Bureau regarding this company and I have done a little bit of research and found there many many complaints against them. I live in an area where my land is of upmost value to me and it's a working property there Jumper took up my working space for three days I never even got as much of an apology or anything after that or for his rudeness. For a business that charges $119 for a basic jumper it seems like a good price but when they store it at your house for three extra days without your consent and then they treat you like crap because they screwed up it is pretty awful and then for the owner to sit there and argue with you and try to degrade you as a human being and curse and just be all around rude I am surprise his company still in business I know when you get on Yelp for a review it shows two different jump for fun's but they are the same company so be careful read more

See all

I rented a bouncer from Jump For Fun for the first time and was very pleased with their customer service. 2 days before the event, I was notified that my original bouncer was not available. They called and texted to make sure we could get a replacement before the event. They delivered the bouncer early morning the day before my event and picked it up the day after. Thanks for a great experience, will definitely rent from Jump For Fun again in the future! read more

Very reliable! Our Halloween bouncer was a huge hit at our son's birthday party! I would highly recommend this business for your party equipment! read more

Thank you for the great time. Thank you for delivery of the jumper early my children had an amazing time. I couldn't have done it without you! read more

I have been using this company for our parties for the past 10 years with no problems, so I'm sad to have to leave a bad review this time. We ordered a 60' jumpee/obstacle course for our block party on a Saturday from 12-8pm. The cost was $435. On Friday morning (the day BEFORE our event), they texted me at 6am, telling me that their drivers were in our area and would be delivering the jumpee a day early, instead of Saturday? I told them that it wasn't convenient, and that they wouldn't be able to set it up because it's supposed to be in the middle of the street the following day for a block party. They assured me that this wasn't an issue... that their drivers would just deliver it, leave it in the street, hook up the blowers and all I would need to do is plug it in and all would be good? Needless to say, this was NOT the case. The delivery guys left the 3 HUGE rolls and blowers in my backyard, told me I had to figure out how to get the rolls back out onto the street in the morning and how to hook up the blowers. They gave me an (800) number if I had any questions??? What? Basically, for $435, I had to do their job the day of our event! So the morning of our event, I had to deal with trying to figure out how to set up this 60 ft jumpee that weighs 500 lbs! NOT COOL! Luckily, I had some great neighbors who helped me, but for what I paid for this, they should've set this thing up on the day of the event, like I booked it for over a month beforehand! Very disappointed. They also left it in the middle of our street and didn't come back to pick it up for 24 hours after the original pick up time. read more

Easy to book and very flexible! We have rented from Jump For Fun twice and both times we were very satisfied. The booking process was easy and the setup was seem less. They were flexible and friendly. We will definitely be using them for our next party. read more

Great service. This was easy from start to finish. The jumper was super clean and we had a blast!

Getting this rental a bit last minute was quick and easy. They had to bring it a day early but did communicate that ahead of time. The delivery team was helpful and did a great job. The jumper was great, clean and worked well. I was told the jumper would be picked up at 9pm but wasn't picked up until around 10am the next day. I did reach out to two of the numbers I had but no one responded. I didn't mind the next day pick up however, I just wish there was some type of communication because I was a bit worried since we had plans for the day. Overall a great experience and I would use them again. read more

Easy website to order from. Be aware it is cash or credit card only. No checks. They charge a CC fee. The items were in good shape. The cotton candy machine was new and the popcorn machine worked fine. The bouncer was in good shape. They dropped off on time and picked up later that night. read more

The jumper we rented was clean, set up well, and the correct theme. However, I called at the beginning of the day to confirm the drop off time. There was no communication between the office and the delivery team. I got a call an hour later that the jumper was going to be dropped off. When I called back, I got no response from the delivery team. The office was rude and incorrect about the drop off time. Pick up went smoothly but I will not be using this company again and would not recommend it to a friend. read more

Love Jum for fun. The bouncers always so clean and in a good shape. Always on time. Love it!!

Jump for Fun was so great when I needed to order a bounce house! They were helpful, professional, good-price and so easy to reach on several occasions when I had questions. They were able to fulfill exactly what I needed, even though I ordered last minute. And they were so accommodating on drop/ pickup time. Was a great experience and provided for a perfect party for my daughter! read more

Very satisfied with their service, starting from the time I made the phone call to place my order, specially since it was a last minute request, to pick up time. Excellent customer service all the way. Delivery exceded my expectations set up was fast and pick up was on time as well. very profesional team. thank you Jump For Fun read more

Absolutely horrible customer service. Rude and unprofessional. Tried to deliver a day early and told me to do the whole setup myself. We have 3 dogs and this man expected us to leave them locked up for 24 hours. Luckily we found another company that will stick to their contract and deliver on time and had amazing customer service. Wish I would've read the reviews before I booked. Save yourself the stress and save your event just find another company. read more

HORRIBLE HORRIBLE HORRIBLE! I will never use use the company as long as I live. The jumper was FILTHY. It did not inflate 100%. When I placed my order I stated my party was at a public place and I needed same day delivery and pick up. The day before my party they call me demanding it be dropped off the day before because they now had a $5,000 order they needed to complete on the day of my party.! Mind you, my jumper and scheduled drop off and times were already paid for! I call Gibson I guess the owner and he kept telling me NO were bringing the day before I have a $5,000 dollar order that just came in ( like my order was no longer valid and I wasn't an already paid customer!) at one point he even HUNG UP ON ME!!! Oh yeah my guest and I had to set the jumper up ourselves ! This company and the man I had to deal with have no customer service, dirty jumpers, and no regard for a paid customer! Be careful Gibson will tell u what u want till he runs your credit card! read more

Horrible, dirty, old, broken jumper with tears and rips all over it for over 300 dollars. It should have been thrown away years ago. Can't believe they are still renting this out. They should have a discounted section for old, bounce less, ripped, dirty jumpers for one third of the regular price. That would be the only place the jumper I received belonged. read more

Always early, professional, great service and communication. High quality bouncers!

I'm sad to give such a negative review, but I have to. I reserved a jumper house yesterday, and the equipment was so dirty! It's obvious that nobody washed the inside or the outside after the last use. I had to wipe down the entire inside part with Clorox wipes (I used the whole container of it). In this time of pandemic, I would think that companies would want to make sure that hygiene is the top priority, especially for anything used by children. But I can tell this company doesn't care about cleanliness. Also, we asked for a jumper with obstacles and a basketball hoop inside. Neither of them were there. The drivers were not friendly either. The only good thing is that they were on time. I will not be recommending this place to anyone. read more

Ordered a blow up water slide for $341.00. The company delivered a slide with a hole in that would not properly inflate. They refused to come replace it, patch it or pick it up until the end of the 8 hour rental, at which point, the employees of the company who picked up the slide admitted that it had a hole in it for over a week and they dropped it off knowing that it was damaged. The company then refused to refund the $341.00. In addition, the individual from the company that we spoke with, Gibson, was aggressive and insulting. In addition to not refunding the money, he proceeded to charge an additional, unauthorized, $170. So, in summary, we paid $511 for a defective and unusable $341.00 slide that took up the entire yard for an entire day and ruined what would have otherwise been a fun children's party. read more

First only ordered cuz they promised the jumper was a pumpkin not a layover! So false advertising. Next they did not come get this jumper for nearly a day and a half later. My poor dogs had to be locked up all weekend. So inhumane. Never again. I only paid for this company because they said the jumper was a pumpkin! I could have had the same thing with another company for 120 dollars less. read more

It's time for my 1yr olds party, and jump for fun has been great with placing my order. Everytime I called to add on more items for my party, I always got good customer service, Nicole at jump for fun was polite and efficient. We cannot wait to have a fun waterslide for all the attending kiddos! read more

I've rented jumpers from this company serval different times and I've yet to experience any trouble. They kids always have a great time and in my case the jumpers have been fairly clean. I'd definitely recommend them to anyone. read more

Very happy with our experience. Great communication and even received our jumper earlier than expected. Condition of the jumper was good and appeared clean. read more

After we got stood up from another company jump for fun took care of us, not only did they show up on time, I asked the deliver person to move it after it was up and happily did it. We will use them again July 4th, price. price was very competitive. read more

Is zero stars available? Service was terrible when they delivered wrong jumper late! Asked to talk to manager and was told I couldn't. Find another jumper place. Stay away. read more

I have been renting from this company since my daughter was 5 and she is now 17 but I've noticed over the years they have a 2.5 star review overall and a host of complaints, after booking I tried to book with another company but everyone was booked up. So I was told they would be here by 12pm and of course while I'm showering they are ringing my bell non stop and ringing my phone at the same time at 9:33am, the delivery man tells me "we will probably be back in the morning due to us having a lot of deliveries and pickups" I agreed that I understood that completely and on they went, now here it is 6:17pm the following day and the rental is still here. I call the business and the driver and text and after no response I called the business back and pressed 2 for technical support and a male answers and tells me pickup might be a few days, oh no! I explain to him as politely as I know how that that arrangement was a no for me as me and my daughter need to park in range of our security cameras and unfortunately if the rental was not collected by 8pm the rental would have to be towed away and he responded by telling me the cost of the equipment and my responsibility for it, I told him no worries as I pay a lawyer by the hour and am a law major so I understood completely my rights and the offer still stands either pick up your rental or it gets towed and he talks and talks and I had to tell him sir I don't care and I'm not one to argue with you so hopefully they collect it before it gets towed. I then received a text from the driver that it will be collected by 8pm and the male from previous conversation calls me back to tell me he told them to come quickly. All this too say follow your first mind and too also do business where you are respected as a customer and valued, I have been doing business with this place for all these years and to have them lose me and have no respect in the tone or the matter itself is troubling, and to mention the male who I talked to from the company talked so down to me I had to inform him I don't lack comprehension. So sad and unfortunate. read more

DO NOT RENT FROM THIS PLACE YOU WILL REGRET IT. If you do rent from here do NOT give them a credit card; pay half cash at drop off and the remaining at pick up because he will charge your card without your authorization, and he will tell you lies, treat you and speak with you like you are an idiot. He is righteous and you are wrong so spare yourself the headace and energy. Have low or no expectations. This company is the worse company I have ever dealt with. I'm extremely shocked he is still in business. I regret that I didn't read the reviews prior. The company has the worst customer service; I never thought customer service with a company could be that awful. First off I wanted to order one machine, the snow cone machine. He told me it's the same price for both the snow cone and cotton candy machine. When I got the invoice the machines where billed seperate one for $75 and one for $79. He sent us a broken cotton candy machine, charged me for it. When I called him the next day asking him for a refund on the machine; he basically laughed at me; He said I should have called him during the party so he could have fixed it over the phone. ROFL. First off, as you all know when you have 25 kids waiting in line for cotton candy at the end of the party getting ready to leave the last thing you'd think of is to call the owner.... LMAO. Secondly, there were men there that diagnosed it and could have fixed it if it was fixable. He said won't refund my money; he said he would give me a credit of $25 dollars for my next rental. Like I'm going to rent from him again and hope that others read this and don't rent from him. Then he proceed to charge my card without my authorization. My husband decided to call him because he is a small business owner so he wanted to talk with him. In the end he ended up refunding me $25 dollars so he still owes me $60 dollars. read more

Kids love their bouncy house it's really fun. They are on time organized and gave us really good deal.

Brought the jumper a day early due to lack of drivers. Suppose to pick up the next day (Sunday) between 8-11pm. It's now Tuesday and it's still in our yard! No response from the company as to when it will be picked up. Thinking we should charge daily storage fees and damage to lawn or call city for large item pick up? Not reliable. Just changed review to one star after we called them since they ignored texts. They won't pick up till tomorrow between 11-5. Like we are suppose to hang around for another 6 hours waiting to see if they will show up? read more

They were amazing! Great bouncer and great service. Would definitely recommend. Nice clean bouncers!

Please people, do yourselves a favor and do not work with these people. They brought a dirty, mismatched jumper and when we called to complain, the operator, Gibson, was somewhat rude and confrontational with my wife. We will never order from them again. read more

Jump For Fun - Please do yourselves a favor and dont deal with this company. They have dirty jumpers and if you call to complain the managers are rude. - Party Supplies Near Me

This is my favorite place to rent jumpers from. Best prices in town and the staff are all so helpful and friendly. Even though I had a ton of questions they were so nice and helpful read more

These people are a joke. Showed up 2 hours late after I paid extra to deliver at a certain time. Then they showed up with a monsters inc jumper instead of a "MONSTER TRUCK" jumper. Definitely a language barrier! The lady in the office was useless. The owner did not answer the phone. I guess he had more important things to do instead of taking care of his customers. We have been leaving messages after messages and still no return phone call. Don't waste your time with these clowns, find someone else. Don't go through what we had to go through. Thanks jump for "NOT" fun, you made my 2 yr olds birthday party a disaster! read more

I rented a waterslide for today when they got her 1.5 hour late with a different item than ordered. After many attempts to reach them I finally did and the manager have his nerves to tell me I'm lucky I even got a slide when I paid a deposit at the time I ordered. For such a big company very unprofessional. read more

These people are awesome I called last minute on a very busy weekend that most other rental supply companies were out of equipment and they had what I needed no problem plus there pricing was very reasonable. read more

These are the best bouncers! Delivery on time and bouncer always clean! Nice friendly customer service!! I rented the rock climber and everyone loved it! Won't disappoint. read more

I put 1 star because it wont let you write a review with zero stars but never using this place again I ordered a water slide and besides the fact that they were 2 hours late they brought me something i didnt order and after trying and trying aaandd trying to get a hold of someone they finally answered and they told me that they could not do anything about it i spoke with a girl called Mayra and she was extremely rude and unprofessional so we got stuck with a horrible slide and had to fill up our own little pool so the kids could have fun even the driver that brought told me that all the customers got the wrong item and that was why they were coming late because of everyone complaining every delivery what a rip off please everybody dont order from this place I made the mistake dont do the same thing. read more

These people know nothing about customer satisfaction and loyalty. Unfortunately, we just learned about it with this last rental. My sister has used this company on several occasions. She always gets it for the same time range with a pickup at 8 p.m.. This last time she got it, they picked it up at 6 p.m. and claimed that our contract was until 5:30 pm. We asked him to look at her prior reservations to see that she always gets it until 8 p.m. They confirmed it to be true but then claimed that this one was different. It made no sense and instead of them keeping a loyal customer happy, they just took her money and didn't bother to offer any type of compensation. She will never rent from them again. They have proven themselves very unprofessional, only caring about money and not customer satisfaction. This is supported by the fact that they never arrive on time or pick up on time. They've left the jumper for several days after scheduled pickup twice before. The one and only time she called to complain, they treated her like a liar and someone who had never rented from them in the past. read more

Since I can't give a zero, then one star will have to do. I ordered a jumper, tables and chairs for a party that started at 2pm. Delivery was suppose to be between 7a-12p. I called at 11:12am, no answer; called 6x between 12:13-12:16pm, still no answer. I then get a call back at 12:17p stating their 800 number is down and that my rentals should arrive at 1:30p (my event STARTS at 2PM!). Well, of course, 1:30p comes around and STILL NO RENTALs! I then continue to call back the number that initially called me and NO ANSWER. I get a call at 1:40p stating the driver will arrive at 2pm. I ask to speak to the manager but per the lady on the phone he is not there but will call me re: compensation. By now I am sure you can guess, but at 2pm there were no rentals and no call from the manager! I proceed to call the company over and over and over, and this time there was NO answer, AT ALL and no call back! The driver showed up to my house at 2:30p. By this time, I Have approx 15 guest sitting in my house and approx 10 guest standing around outside. I spoke to the manager (Richard) who was beyond nonchalant about the entire situation. Disregard for the delay in delivery, the lack of professionalism and the disregard for the inconvenience of me having my guests have to help set up the tables and unpack the chairs they merely dropped off in the middle of my yard. Per my conversation with Richard, I was given a "prorated" price of $150 instead of $212. I got a mere, "I'll give it to you for $150". Really, you're not doing me a favor by lowering the price. I have the money to pay. Its the lack of professionalism and disregard of your customers thats the issue here, not the price! Delays occur and things come up in any given situation; however, individuals could be more understanding if there was consistent communication re: these issues. Instead, you wait to make contact with a customer that your phones don't work after they try and contact you 6x, after the driver is suppose to arrive? Yeah, it DOES NOT work that way! read more

This will be my 1st year booking Jump for Fun for my daughter's 3rd birthday party and so far I'm very pleased. Every time i call to add or remove a item they've been extremely helpful, I've been treated with nothing but respect. I'm looking forward to booking with you guys more in the near future. read more