The dentist at this practice is a very, very good dentist My…read morehusband and I have been seeing Dr alYang for many years We get good care and love the staff !

My daughter had an appointment at 11:15 a.m. I knew we were running late, so I called the office…read moreahead of time. I was initially going to arrive about 15 minutes late, and the receptionist told me they could still see us at 11:20. We drove all the way from Petaluma (about 40 minutes), but due to traffic we arrived at 11:27. When we got there, we were told they could no longer see us. What was frustrating wasn't that they couldn't accommodate us--it was the lack of communication. If arriving at 11:27 was too late, I wish they had told me that when I called or contacted me while I was driving so I could have turned around or rescheduled instead of making the trip. It was disappointing to spend so much time driving with my daughter only to be turned away.

I've been a patient at Marin Dental Wellness and appreciate the clinical care I've received from…read morethe dental team. However, my most recent visit on December 30th raised some concerns I feel are worth sharing. When I arrived, my hygienist Whitney informed me that a 3D X-ray had been recommended. I believed I had already had one done, and after some investigation -- which required bringing in additional staff -- it was confirmed that the images existed in my records but had not been properly documented or billed. Whitney and Dr. Nguyen was thorough and professional in verifying that the images were indeed mine before proceeding with my exam and cleaning. What I found troubling was what happened at checkout. Without any acknowledgment of the administrative error on their end, the front desk requested an unexpected $500 payment for the X-ray on top of the $300 for my visit. When there is an oversight in record-keeping and billing, patients deserve transparency and a degree of grace -- not an abrupt demand for a large sum they weren't prepared for. I asked to go home and review my own records before paying, which I feel was a reasonable request. I'd also gently note that the front desk experience has consistently lacked warmth. A simple greeting and eye contact go a long way in making patients feel welcome, especially when visiting the dentist can already feel stressful. I hope the practice will consider some customer service training for front desk staff. The clinical team is genuinely skilled -- the patient experience as a whole deserves to match that standard.

Everything went very well. Office staff is knowledgeable and pleasant. Easy to get in touch with…read moreand pleasant to deal with (not always the case with ftont office personnel, especially in dental practices, in my experience). Dr. Smith was very nice as well and he obviously knows his specialty very well, including jaw structure. He's generous with his time and I appreciate the 2-step approach i.e. physical exam them, then a review of all of the info collected before meeting again (includddbin the initial exam fee), so he can share a treatment plan. I'm in my late 60's with a mouth full of crowns and fillings so there's a ton of work I "could" do to make everything "peffect" but I never felt pressured or pushed to "buy". I did a lot of research into Bio/Holistic dentists in Marin/Petaluma and near my home in Roseville/Auburn and chose to drive 4.5 hours RT to see him, and I'm very satisfied with my decision!

Fantastic experience! They were prompt, kind and informative. My new dentist in Mill Valley…read more Thanks, Mill Valley Dentistry!

Last week I had a painful dental emergency and I am so grateful that I found Dr. Abrams and his…read morewonderful office staff. My regular dentist didn't respond so I took a chance with Mill Valley Dentistry and I'm so glad I did. Dr. Abrams saw me as soon as he could and subsequently paved the way for emergency visits with the Endodontist and ultimately the Periodontist. He made the connections without my having to make requests...it was all done at warp speed through the network of connections that he has. His caring office made my hellish morning much easier than it could have been. Thank you to you all!

Been a patient there for the past 10 years and recently experienced the worst customer service -…read morethey simply don't care about retaining patients. I literally told them why I was dissatisfied and was going to find another dentist and they simply said "Ok" - soooooo, I am now going to Preferred Dental Care and they are FANTASTIC - give them a try if you're fed up with the rudeness at Marin Modern!

We were looking for a new office for our family's dental care needs and I am so happy we found…read moreMarin Modern. The Mill Valley office is convenient with ample parking. Every one who works here is kind, courteous, and a consummate professional. No more anxiety prior to appointments! Everything is explained prior to procedure and no surprise billing! Everything is upfront and reasonable. They accept Delta Dental which was a huge plus for us. Fantastic place - don't hesitate.

Always a positive experience. Solid staff. Carolyne is a great hygienist, thorough without pain,…read moreand very personable. No pressure to do any future services and they are conservative in recommendations. Dr Kovalchuk has a keen eye on recognizing the health of a tooth. I've had a few crowns there and the whole process is done in 1 appointment, no need to come back later. Lovely views of the water!

I love getting my oral health needs met here. Dr. Kovalchuk and the staff are very professional,…read moreyet genuinely warm and caring. They are sensitive to individual needs, the office is inviting and the views can't be beat! I always leave feeling extremely confident in the care I received and in my decision to bring my whole family over. I would not hesitate to recommend this office to anyone I care about.

Dr Singer is very kind, compassionate and thorough. I have neglected going to the dentist due to…read moreanxiety in the past. Dr Singer took time to talk with me and made me feel comfortable. Bella is an excellent hygienist, very kind, calm and compassionate. The front office staff is welcoming with a warm smile and hello. This office is worth an hour drive (each way) to get my teeth cleaned. Thank you Dr Singer and team for providing me excellent care.

We are incredibly grateful for Dr. Garcia-Rojas and the exceptional care she provided our son after…read morehe had his two front teeth knocked out in an accident. She went above and beyond in every possible way; she came in on her day off to fix his teeth, and called us the evening before her daughter's wedding just to check on how he was doing. Her gestures speak volumes about her dedication and heart. In addition her staff was also exceptional, professional, and caring. Dr. Garcia-Rojas worked closely with three dental specialists on our case to ensure a seamless treatment plan, and her communication throughout the process was outstanding. She took the time to explain every step, answer our questions, and guide us through an overwhelming situation with calm and clarity. Her skill and attention to detail show in the results; our son's teeth look beautiful, far better than we ever imagined after such a traumatic injury. She is truly exceptional, both as a clinician and as a person. We cannot recommend her highly enough.

What a beautiful office!!! I had the BEST and most thorough exam and cleaning with Dr. Brown, I…read morewill definitely be coming back

Call me old fashioned, but I would dread going to the dentist. It's not so much the pain and…read morediscomfort from having one's pearly whites scraped, chiseled, picked and drilled upon - but more the combination of that and having one's purse completely drained at the same time. Dental health costs seem to have entered the stratosphere lately and my insurer has turned benefit-claim denial into a blood sport. What's a smart girl to do? Dental hygiene, maintenance and the occasional repair is something that can't be ignored. For me, doing so immediately summons the Gods of Peril! So there I was, last year, like all those years before, visiting my dentist, in the all-to-familiar position of lying back, fully submitting, sucking it up, and opening my mouth - and purse - wide. And then, while gurgling on a saliva vacuum and attempting to visualize J-Lo and Tay-Tay giving me a private in-home concert (my usual go-to when I'm feeling completely out of control of a situation), I had an epiphany! I realized that if I'm to be paying this months yacht lease for my dentist - then I better freaking well like my dentist! Like a lot! Amiright? And the thing was, I didn't really like my dentist. That's not to say he was a bad dentist - he was good. Possibly very good. It was just that here he was, climbing into my mouth, staring deep past my tonsils, and I kind of felt a bit abused. I felt like I was a number - a line item. A feeling reinforced by him getting my name wrong as he left my chair on the way to another patient in an adjacent room, leaving me to clean up a puddle of drool on my new summer frock. I realized that the whole practice was a bit too 'factory' and devoid of warmth. I realized that it shouldn't have to be this way. So, I made the decision to break up with my dentist of over a decade - and begin the search for someone that I'd feel more comfortable with. Now look, I'm not expecting my dentist to be all chummy, full of smiles, chatter and pleasantries - that too, can easily rub a girl the wrong way. But I do expect my dentist to be empathic to my situation as a patient. I also really appreciate a dentist (and a doctor too, for that matter) to properly explain what's going on as if I were an adult -- a peer -- and not as if I were a nine year old. I tried another dentist here in MV and realized quickly that I had just traded the pan for the fire. I was beginning to wonder if I was the problem. Perhaps expecting too much. Or maybe I was the difficult patient and deserving only of merciless dentists consigning me to a lifetime of countless anxiety-ridden never-ending sessions where my only solace was in counting the perforations on their ceiling tiles as they ground upon me, literally, while I laid back in their articulating chairs. Shudder. But then, thankfully, by chance, I found my way to Frances Yankie. As soon as I entered her practice on Miller Avenue I knew that I'd found the right place. Established on the ground floor of an old Victorian homestead, it felt more like I was sitting in her living room. The other patients in wait were noticeably more at ease in this environ - myself included. The staff were not the usual wooden and stiff animitrons and Stepford Wives that I'd become so used to -- their enthusiasm and friendliness actually felt genuine. And Dr. Frances Yankie herself -- she made it seem as if I were her friend. A friend is not an attribute I was necessarily seeking in a dentist -- but that is how she made me feel. It's hard to explain what a game changer that was for me. My anxieties and dread just vanished. I really felt like I was in good hands. Hands that I could trust. We are all very lucky to live in a zip code that offers best-of-breed in most things -- including dentistry. There's probably not a truly bad dentist here. The value that Dr Frances Yankie offers over and above the other excellent dentists that provide service in our town is hard to quantify. But for me, it's the feeling of ease, an environment that makes me feel safe, heard, appreciated and respected all while knowing that I'm getting excellent dental care -- that's priceless.

After a less-than-great experience with another dentist, I was referred to Strawberry Village…read moreDental, and I'm so glad I made the switch. The entire team was caring, kind, knowledgeable, and genuinely took the time to make me feel comfortable. They embody everything you'd want in a dental practice you can trust. I was so impressed that I booked my next appointment before I even left. Highly recommend!

I really like Dr. Johns--he's professional, kind, and his care team is excellent. Unfortunately,…read moreI've had multiple uncomfortable experiences with a front desk staff member named Shauna. Her consistently condescending attitude, along with ongoing scheduling issues, made my visits frustrating. Because of this repeated lack of professionalism, I won't be returning.

We just moved from San Francisco and found this dentist office so we thought to give it a go but we…read morewon't be coming back here. It's hard to book appointments here to begin with. I just finished my first cleaning appointment here and I literally had to stop in the middle of cleaning session and leave the office. The old lady who worked on me kept falling asleep numerous times and hurting my gum. When she switched the tool to scrape more of my stains, the way she was doing me me feel so unsafe that I had to stop the cleaning session. I explained to the office what happened and left. They didn't change for my cleaning but I have two boys just starting to coming here but I won't be bringing them back here again.

This is not a professional office. I showed up to my appt. to find the doors locked. When they did…read moreshow up there was no acknowledgment of the lateness. It was expected that I simply wait to be acknowledged. After changing dentists I was treated rudely again when requesting my records. The office manager referred to my "shitty insurance." They then wanted to charge me a fee for my records. Avoid this establishment. They are not professional.

Dr. Sohrab and Tara made a custom plan for whitening my very sensitive teeth. I had been postponing…read morethe whitening process for a long time because I wasn't sure if I had the stomach to go through the bleaching process. Tara and Dr. Sohrab explained the process in detail and made every effort to make it pain free. As a result, I am super happy with my white teeth.

Excellent care quality and such a friendly team. My dental health has never been better since I…read morestarted coming to Mill Valley Dental.