1. Julian Reese Spa

1. Julian Reese Spa

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O'Fallon, MO

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Julian Reese Spa

4.1 (16 reviews)
Closed 10:00 am - 5:00 pm

Services - Julian Reese Spa

Haircut

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Text message to Rachel regarding the brassy color in my hair

I called around lunch one day last week to see if this salon had an opening later that same afternoon because the girl that normally does my hair got sick & had to cancel. I spoke with Rachel, the owner of the company, who told me they would be able to get me in that same afternoon. She & I text back & forth regarding the appointment, as she asked for pictures of my hair so that she could quote me a price. At the time, I was unsure of what I wanted to do with my hair because I normally get a balayage but I wasn't sure if the stylist would have time for that since I was a last minute appointment. So I was asking questions about pricing for different things. She quoted me $235 for a balayage and cut which is quite a bit more pricey than what I normally pay but I didn't say anything or complain. Rachel, voluntarily, told me that Lisa is a "master hairstylist" and that's why her prices are so high. My appointment went great. Lisa did a balayage, cut and style for me & before I left, i thought it looked really good. Once I got out in the sun, the color showed up different & there was a lot of orange/brassy color in my hair from where the toner didn't sit long enough or just didn't take. I was the last appointment of the day so I text Rachel & asked if I could come in on Sunday to have it fixed. I was aware that the salon was closed Sunday & Monday but I was visiting my parents & was heading back home to TN on Monday. Rachel immediately got defensive & stated that I needed to keep in mind that I was a last minute appointment & that they did me a favor my squeezing me in & that I was on a low budget to begin with. I thought that was a really interesting comment to make since I had not said anything at all about how high their prices were or even what my budget was, for that matter. There's also a direct quote from Rachel on the salons website saying how it's her mission to make everyone feel welcome regardless of their income level. My guess is she was saying that if I had more money, maybe my hair wouldn't be orange. I'm not sure but it was extremely unprofessional and judgmental. I tried to remain respectful but also stand my ground as I thought after spending $235 on my hair, it should be done correctly. I mean, after all, if you're going to charge "master hairstylist" prices then it should be "master hairstylist" material & not look brassy. She continued to argue with me and got so rude. I finally just stopped responding because the conversation was going no where & she was just getting nasty. She finally agreed to fix my hair on Sunday so I met them up there & Rachel did not say a single word to me the entire time I was there. In fact, she went into the back room so she didn't even have to be around me. I did not receive a single apology from Rachel from start to finish during this experience. Lisa apologized several times. I explained to Lisa that I was never upset with her, that I knew mistakes happen & that i just needed it fixed. Rachel never told Lisa that I wasn't upset with her but rather led Lisa to believe that I was extremely unhappy with my hair & angry. I was angry, but not at Lisa. My anger was directed at Rachel, as it should have been considering the total unprofessionalism I was shown by her and how she runs her business. During the second appointment to correct the brassy color in my hair, Lisa accidentally brought the chemicals down too close to my face & it burned my skin pretty badly. That is my ONLY complaint with Lisa & I feel like that shouldn't have happened with the prices they are charging. To each their own but I was extremely disappointed in the service I received here. I have included pictures from the texts between Rachel & I, the brassy color in my hair, as well as the chemical burns on my face. Edited to add- After Rachel saw my review, she text me at 2 am threatening me with her lawyer and has been harassing me all morning. Apparently, me wanting the quality of service I paid for & sharing my experience makes me an entitled brat.

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8 months ago

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3 years ago

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2 years ago

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4 years ago

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7 years ago

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5 years ago

The lady cut my sons hair. She did an amazing job. Event sent all the other little neighbor boys there.

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4 years ago

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4 years ago

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5 years ago

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6 years ago

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6 years ago

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7 years ago

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Rachel G.

Thank you, We look forward to seeing you at your next visit.

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6 years ago

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Ask the Community - Julian Reese Spa

Review Highlights - Julian Reese Spa

Allie did my facial and microdermabrasion, She was very helpful with what she thought we work best for me, And it was very relaxing.

Mentioned in 3 reviews

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Jennifer Brand Spa and Massage

Jennifer Brand Spa and Massage

3.7
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Hi everyone! So my wonderful husband specifically searched for a place to suprise me with a…read morepregnancy massage since I was in my 4th pregnancy and a high risk one at that. $200 for the appointment, he also included the foot massage because I work long 12 hour night shifts. Well we had a scare the day of the appointment, and I just needed to reschedule or have them work with us somehow. I understand their time is valuable but they showed no mercy, no empathy for us not being able to make the appointment. I could have provided documentation from my doctor even but there only choice was for us to find another pregnant woman to take my spot! I dont leave negative reviews often, but this was terrible business. I was hoping to find a spa I could attend after pregnancy because of my back but this will not be the place for me and I don't recommend for anyone else unless you nvr plan on having emergency situations come about. I was excited for my appointment because they talked their services up, including the tables that are specifically made for our pregnant belly's . But honestly none of that matters if you don't care about your customers.

Tried: Lymphatic full-body massage…read more Liked: This was my first time trying a lymphatic massage and the therapist took time to explain differences in the massage. The massage was wonderful and I will definitely return again. The front has a nice sitting area as well. Disliked: Nothing, everything was great.

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Our lobby at Jennifer Brand Spa located in O'Fallon MO.
Our lobby at Jennifer Brand Spa located in O'Fallon MO.
Outside Jennifer Brand Spa located in O'Fallon MO.
Outside Jennifer Brand Spa located in O'Fallon MO.
A treatment room at Jennifer Brand Spa located in O'Fallon MO.

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Salon De Christe'

Salon De Christe'

4.0
(47 reviews)
3.6 mi
$$

The stylist was nice enough and pleasant. The dye job my poor daughter received for her 14th…read morebirthday is HORRIBLE!! She is heartbroken that her hair turned out so wrong. She wanted the bottom half of her hair red and instead got a very thin layer of red that was applied more like a highlight using foil. Not what she wanted at all! Definitely NOT worth the insanely high price charged. Don't waste your money! We have received better services at the beauty school and for ALOT less money.

Sherry was DELIGHTFUL! We scheduled another haircut with her for both our girls…read more We were concerned about cutting our youngest hair so short BUT Sherry really expressed how important and was and made us feel so comfortable. Sherry told us we need to keep getting her haircut every 6 weeks because of the blonde and how damaged her hair gets with sun and chlorine. Sherry also said she should sleep with a silk pillowcase to help prevent her hair grabbing and tangling at night. Then to braid her hair at night. Not to use any other hair ties but scrunchies. Buy moisturizer for her hair and put it in every day in middle and ends doesn't need to be at the top because her hair dries out a lot. Sherry said the cut is much better and will help her hair grow healthier, it won't break as quick if we do all the above. Finally Sherry said to also said before she goes in the pool to spray it down with water to prevent chlorine damage because her hair is so blonde. Sherry was so so informative and patient with both girls. We will forever be returning to Sherry! Thanks so much!

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Entrance
Entrance
She is beautiful!!! But ultimately was so heartbroken over how poor it was done.
She is beautiful!!! But ultimately was so heartbroken over how poor it was done.
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Beijing Foot Spa

Beijing Foot Spa

4.5
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I made an appointment a day in advance for an 8PM slot. When I came for my appointment I was…read moreimmediately taken straight to the back. (Appointments are not required but it was very easy to make and the process was very speedy with one). I did the $39 - 70 minute combo massage. It consisted of a face massage, neck/shoulder massage, foot/leg massage, and then a full on body massage. They had me get undressed from the waist up for the massage. The massage was absolutely incredible. They worked every area multiple times in multiple different ways. I even got a hot stone massage too which I did not know came with my package, but was absolutely phenomenal. I felt like such a V.I.P. and for $39 you cannot beat the price. As for the space, the rooms are not private like they are in high end massage parlors. It is one big room but they do separate it with curtains which is very nice as some other Foot Spa's do not. Nice, relaxing music playing throughout the massage. They even give you a little water bottle after your massage as well. All the details were wonderful. They accept cards but do charge a $1 processing fee (not a big deal to me at all, but just a heads up for others). I will be finding a way to fit this into my budget as I want to make this a regular part of my self care routine. Just absolutely phenomenal. Great job Beijing Foot Spa Staff!

I went my first time around Mother's Day and it was fantastic! I did the $40 one…read more Today I did the 90 minute with oil massage. I felt a bit violated and not sure what to do about it. I looked up if Chinese massage focuses on groin muscles and I guess that can be typical, but I ended up telling him to stop. It just got too personal. And then he actually reached underneath me and started on my pubic area, and I immediately told him no. And looking that up, it specifically says that is a definite violation. He didn't speak English well, so I'm not sure how much he understood about what I told him I needed, but he stopped when I told him no. Other than that, he did a decent job. But I had a hard time relaxing and I went in because I have a migraine .

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Beijing Foot Spa
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European Wax Center

European Wax Center

3.0
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My partner and I stopped in to make an appointment, and we were able to fill out paperwork and such…read morethen for an appointment the next week, which was super convenient. On our appointment day, we took advantage of the first wax free. When we arrived, we were greeted kindly and felt welcomed. My partner had all of his information correct in the system, but mine had to be redone, which was a little frustrating. Thankfully, his appointment was first, so at least it wasn't too terrible. My wax, which I had my eyebrows done, was great. I really appreciated the attention to detail on not just wax, but also making them less long and plucking the stragglers well. I also have a piercing, and the care around it was well-appreciated. The room and table was comfortable, and it didn't feel awkward at all. The climate control was perfect too, which i greatly appreciate since many businesses are so cold to me! I definitely think we will be back! We may even sign up for a package deal.

Wife had an appointment for 9:15a on a snowy Saturday. She received a text message at 8:50 am that…read moresaid "Welcome to European Wax. We look forward to seeing you soon." At 9:05, as she pulled into the parking lot, she received another text saying EWC was closed due to the weather. She went in as there were two associates there. Neither of them apologized for the late noticed. The young ladies just said "That first message was just an auto one. We don't control that." Attention owner/manager- educate your staff on this situation. Have them offer an apology and an "inconvenience" discount on h the next visit. Oh, CANCEL that because she Won't Be Returning. Not the first time the "staff" was slightly rude......

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European Wax Center
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Massage Envy

Massage Envy

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(23 reviews)
2.8 mi

I am not one for a massage, however a small injury sent me in to this space to give it a try. Now I…read moream so glad that I have done this! I am addicted and my body is feeling so much better! Give them a try- they also have so many other services.

I want to share my experience so others are aware before signing up…read more I was charged $160 from my account, and after looking into it, I found out my account had been incorrectly linked to someone else's. Because they couldn't collect from that person, they withdrew an additional $80 from my account--meaning I was charged for both my membership and someone else's. When I called to resolve this, the representative I spoke with was dismissive and unhelpful. The conversation became frustrating, and I'll take accountability for the fact that I reacted poorly before ending the call. However, when I later spoke with the manager, I explained both the billing issue and my concerns about how I was treated. Shortly after, I was informed that I was being banned from the facility. The explanation given was that their employee sounded "confused" on the call, while I was described as "aggressive." That distinction doesn't sit right with me. I felt unheard, and the situation was not handled with fairness or professionalism--especially considering the original issue involved incorrect billing and account mismanagement. At the end of the day, my concern is this: customers should not have to deal with being charged incorrectly, dismissed when they raise concerns, and then penalized for reacting to poor service. I would strongly encourage others to carefully monitor their accounts and be aware of how issues are handled here. I was referred to as aggressive snd her worker who white as confused. Wow!

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Massage Envy
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MassageLuXe

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I decided to wait to do my review after receiving a couple of massages and facials. First off, the…read moreprice is fair. They have a monthly subscription, which I wasn't crazy about; however, I did take advantage of a "2 for 1" deal and subscribed for 1 month only to use this. I'd expect around $110-120 for a massage/facial and tip, though. My first massage was underwhelming. I didn't catch the man's name, but it wasn't amazing. I had tons of massaging of my back, but very little elsewhere. He was pleasant, but the massage was mediocre. My second massage was better. I did catch his name, John, and he was very pleasant and very concerned with my comfort. The massage I received from him was great. One thing I'll add: I guess head massages don't happen here. I didn't receive one from either the massages or the facials. Both facials were received from Shayna, and she did a great job. She was nice and paid attention to detail. I liked her so much, she may be the reason I go back in a few months. We will see. I did notice, when I told them I wanted to cancel my membership, the manager's demeanor toward me rapidly changed. I assume it was the manager, as supposedly she was the only one who could cancel my membership. She was very nice until I told her i needed to cancel. She didn't even walk me back to the waiting room, even though there wasn't anyone else to wait on. She wasn't rude, just dismissive.

Really enjoyed my membership, but it is very difficult to cancel. They continued to charge my…read moreaccount $5 a month (without permission) and then can't help me when I call to fix this error. They continue to say a manager will call me back or the owners have been out of town. Very disappointing and fraudulent behavior!

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Julian Reese Spa - skincare - Updated July 2026

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