ALL I CAN SAY IS WOW!…read more I saw them come across my tik tok and I am always looking for top tier massages. I play women's pro football and have some serious plantar fasciitis so always having aches and pains. I came to check them out before our game in Kentucky on saturday and can dang sure say- WORTH IT! From the moment I was greeted with a smile when I walked in... to the cleanliness of the room, the explanation of my options to undress to my level of comfort... gettiing all the stress massaged out of my body, face, and head.. to leaving with a punch card... this was an experience I THOROUGHLY enjoyed. Not to mention, I walked in on a friday afternoon and expected to wait but didn't have one! I will definitely call next time so the business can know I am coming but I will be back FOR SURE!

I discovered this place through TikTok and was genuinely excited to try it. The influencer…read moredescribed it as the best massage she had ever experienced, which set my expectations fairly high. In hindsight, I question whether she may have been new to massages, because my experience was very different. I have been getting massages for well over a decade, and I have learned to recognize the difference between a skilled, intuitive therapist and someone who lacks proper technique. Unfortunately, truly great massage therapists seem hard to find, and whenever I do find one, they eventually stop practicing. Because of that, I have been actively searching for a new go-to place. Yesterday, I decided to book a massage because I was dealing with significant discomfort, including cramping and knee pain. I called to schedule an appointment and was told I could come in, so I headed out. Wanting to be sure everything was confirmed, I called again but accidentally reached the wrong business, and they gave me a different address. I went there first, but as soon as I arrived, I realized it could not be the correct location because I remembered the building from TikTok. That building only had the word "massage" displayed on it, which did not match what I had seen. I called the correct number again and was then told my appointment would need to be delayed by another hour and a half. Despite the inconvenience, I chose to wait nearby because I was really hoping for relief. When I finally arrived, I completed the intake form and carefully marked the areas where I was experiencing pain. Notably, I did not mark my back, as that was not an area of concern. The person at the front desk encouraged me to switch from the two-hour massage I had originally planned to a foot soak and massage instead, insisting it would be more beneficial. I reluctantly agreed, trusting their professional judgment. Once I was taken back, I was instructed to undress, lie down, and place my feet into a bucket of water while the table was partially separated. This position was extremely uncomfortable for me. Because of my body shape, lying that way created an unnatural arch in my lower back, which caused immediate discomfort and strain. I tried to adjust and get comfortable, but nothing seemed to help. When the massage began, the therapist started with my face, which initially felt fine. However, as she moved to my arms and neck, it quickly became apparent that her technique lacked professionalism and skill. The movements felt uncertain and ineffective, almost like someone without proper training attempting to imitate a massage. Given my experience with many professional massages over the years, this was both disappointing and frustrating. Eventually, she removed my feet from the bucket and closed the table, which relieved the pressure on my lower back. I had hoped that the foot massage portion would improve the experience, but it did not. The pressure she applied was inconsistent and often focused on the most tender areas in a way that felt excessive and uncomfortable. Meanwhile, areas that likely needed deeper, more intentional work were not addressed properly. A skilled massage therapist can usually identify tension and knots intuitively, but that was clearly not the case here. I eventually spoke up about the pressure because it was so poorly applied. Instead of adjusting appropriately, she stopped using pressure altogether and switched to a light, friction-based rubbing that was irritating and even made my skin itch. At that point, I decided to end the session early because it was no longer tolerable. I explained my dissatisfaction when I went to pay, making it clear that the experience had been extremely disappointing. Unfortunately, this was the worst massage I have ever had. The physical space itself was large and appeared clean at first glance, but there was no sense of privacy or tranquility. While I was still in the treatment area, another customer finished their session and proceeded to have a loud, extended phone conversation nearby. I could clearly hear both sides of the conversation, which was distracting and disruptive. No staff member intervened or asked them to step outside, which further detracted from the overall experience. In addition, the entire facility had a noticeable odor that resembled sweat or a gym environment, which made it difficult to relax. To make matters worse, I am still experiencing pain because the therapist focused on areas I had not indicated on my intake form while neglecting the areas that actually needed attention. Due to the combination of poor technique, lack of professionalism, discomfort, and environment, I am extremely unlikely to return.

Hi everyone! So my wonderful husband specifically searched for a place to suprise me with a…read morepregnancy massage since I was in my 4th pregnancy and a high risk one at that. $200 for the appointment, he also included the foot massage because I work long 12 hour night shifts. Well we had a scare the day of the appointment, and I just needed to reschedule or have them work with us somehow. I understand their time is valuable but they showed no mercy, no empathy for us not being able to make the appointment. I could have provided documentation from my doctor even but there only choice was for us to find another pregnant woman to take my spot! I dont leave negative reviews often, but this was terrible business. I was hoping to find a spa I could attend after pregnancy because of my back but this will not be the place for me and I don't recommend for anyone else unless you nvr plan on having emergency situations come about. I was excited for my appointment because they talked their services up, including the tables that are specifically made for our pregnant belly's . But honestly none of that matters if you don't care about your customers.

Tried: Lymphatic full-body massage…read more Liked: This was my first time trying a lymphatic massage and the therapist took time to explain differences in the massage. The massage was wonderful and I will definitely return again. The front has a nice sitting area as well. Disliked: Nothing, everything was great.

I really feel bad when I have to write bad reviews, but was definitely not an experience I enjoyed…read more I purchased a couples massage groupon for hubs and I go to have a relaxing afternoon. I called and scheduled the appointment. The day before, they canceled and had me reschedule. Keep in mind I had to book it about 6 weeks out. They rescheduled me again for a week later. Then same situation happened, canceled and rescheduled again. By this point, I'm completely frustrated and didn't even want to go to the 3rd scheduled appointment. I realized that they were putting in new scheduling software and were running a daily deal, but not off the best customer experience. We arrive to the location to in a office park. I walk in into a large office space and there are some partitions lined up. I almost considered walking out at that point. We go and get ready for the massage. My massage was not the best. About half of the time they used some plastic tool on my back. I could have done that at home! Because of all the of the issues with scheduling they originally offered another couples massage no charge. Then when after our session, they changed the offer to just 1 person paying for the massage, but getting 2. We never called back to rebook the session. It looks like they have changed locations since our appointment, but overall not the best customer experience. Rescheduling 2 times and then changing the deal on the back end is not good business in my book.

Heather is fantastic! Whether you like soft or firm pressure for your massages, she will not…read moredisappoint. A very relaxing atmosphere and no hassles.

Not great for brows! Lacks customer service! The only lash…read morelift and tint I've ever had was done here, and I left genuinely questioning whether the service had worked at all. During the appointment, I was told my lashes might feel different afterward, and when I was asked if I noticed a difference, I honestly didn't. My lashes felt exactly the same, looked exactly the same, and even appeared the same color despite paying for both a lift and tint. I expected a noticeable curl and darker lashes, but I saw little to no visible change. My biggest disappointment, however, was my brow lamination. I came in about a month after Ulta had removed more hair than I would have liked from my brows. While my brows were not as full as they had been previously, they still had shape and enough hair to achieve a noticeable laminated look. Because of that, I expected the brow lamination to give them the lifted, brushed-up appearance that laminations are known for. Instead, my brows looked very similar to how they did when I walked in and lacked the polished, laminated appearance I was hoping for. After reaching out, I met with the manager, Sara, who agreed that my brows did not appear properly laminated. She explained that they were short-staffed and even mentioned that she needed her own brows done but didn't have anyone available to perform the service. She personally looked at my brows, acknowledged my concerns, and told me they were working on training additional staff. She offered me 50% off a future brow lamination once someone had been properly trained and told me she would contact me when that happened. That follow-up never happened. Months have passed, and I never received a call, email, update, or the opportunity to redeem the discount that was offered. More importantly, I never received the brow lamination service that I originally paid for and expected. While I appreciated Sara acknowledging the issue, offering 50% off a future service meant I would have had to pay again to receive the results I should have received the first time. When a service doesn't produce the expected results and management agrees there was an issue, customers shouldn't have to spend more money to receive what they paid for in the first place. Even that offer was never followed through on. What disappointed me most wasn't just the service itself--it was the lack of accountability afterward. My concerns were validated by management, a solution was discussed, and then I never heard from anyone again. Since then, I have been seeing Prisma Medspa and have consistently received the results I was hoping for from the beginning. The difference in both the quality of the brow services and the overall customer experience has been significant. Businesses doesn't have to be perfect, but they should stand behind their services and follow through on promises made to their customers. Unfortunately, that was not my experience

Big thanks to Washington Green Spa for the great relationship we've built together! We love how…read moretheir calm, relaxing vibe aligns perfectly with what South Point Hemp is all about. We truly appreciate their support of our local business and their dedication to helping people feel their best-naturally.

Totally dissatisfied with this experience, proceed with caution!…read more My boyfriend and I visited Woodhouse for the first time and each received two services each. I booked us each a 50-minute Swedish Body Balance Massage and a 50-minute WH Signature Classic HydraFacial expecting a relaxing, luxurious experience. Unfortunately, it was anything but. We arrived more than 30 minutes early being that it was our first visit, and the front desk staff felt a bit unwelcoming and dismissive right off. We were briefly shown the locker rooms and changed into robes. It was a little off-putting having to choose to change in either the shower area on the wet floor, or next to the toilet. My boyfriend and I met back in the "quiet room" where we were asked to fill out more paperwork. It's a bit annoying to have to fill out the same paperwork that we filled out online before our visit. The quiet room I might add was very crowded and not so quiet. There were several people on their phones, FaceTiming, most were not even trying to keep quiet. Moving on, our first service was the Hydrafacial. The Classic was supposed to be 50 minutes, but I looked at the clock on the Hydrafacial machine when the aesthetician began and when it ended, and it was 35 minutes. In addition, at least 5 of those minutes was spent under the red-light device. Online it doesn't specify that a red light would be used unless booking the 80-minute Deluxe Hydrafacial. To me, it's a copout to stick someone under the red light device for a shorter service, and would have liked more time actually getting the facial I'm paying for. I have a red light mask at home, so for me this was not needed. Next up were our massages and I'm being nice by saying they were underwhelming. Both my and my boyfriend's unfriendly therapists asked us separately (we did NOT get a couples massage) to choose an aromatherapy oil. We chose one, but I did NOT book us for Aromatherapy massages, so I was a little confused. In hindsight I should have spoken up, but I thought this "came with" the Body Balance massage. I did say at the start however, that I did NOT want any upgrades or add-ons and that I wanted exactly the services I booked. Onto the lackluster massage where I specifically mentioned to focus on my lower back, but at least 5 minutes was spent "working a knot" out of my shoulder which I didn't feel I had. It felt rushed and mechanical, not customized or attentive. To make matters worse, the treatment rooms were surprisingly noisy. The entire time both my boyfriend and I heard people filling what sounded like ice buckets, and he heard someone keep saying "cleaning crew" or something similar during his massage. Far from the serene environment I expected. And lastly, like the facial, it concluded in well under 50 minutes. The therapist walked me back to the quiet room and asked if I wanted anything to drink like a mimosa, and I said yes thank you, that'd be nice. She never returned with that drink. At the conclusion of our afternoon, we changed and went to check out. Expecting to pay $800 for our four services, we were charged $830 ($15 for each of us for aromatherapy). Sigh. I pointed this out to the front desk worker and said that we did NOT ask for any upgrades. I pulled up my account which showed where I did not choose aromatherapy. I stated that I was clear about not wanting any upgrades. Same with my boyfriend. He did not agree to anything besides what we booked online. The worker stated she could not remove the $30 charge, but that the owner could call me the following week to discuss. I'm still waiting to receive that call. Overall $30 is not a lot compared to what we paid for the other services, but I feel this is an extremely sneaky and unprofessional tactic to nickel and dime customers. Overall, this spa charges luxury prices but delivers a very average experience. There are plenty of other places that offer better service, more attentive staff, and far better value. I've frequented the Four Seasons many times, and if it weren't for their spa being closed for renovations, I would have gone there. I won't be returning to Woodhouse and will give my business back to the Four Seasons once they reopen.

I had the best massage with Jennifer! Sleep restorative with wonderful aromatherapy, oil, warm…read moreweighted blanket and hot towels for my feet. Loved the scalp massage. All my knots are untied! Definitely going back for more! Red light therapy isn't for me, though. It's like a suntan bed and I am claustrophobic, so not a good match. The spa is sparkling clean and lovely. Worth the 40 minute drive from my house.

I can not believe I am just writing this review. I started going to metro the spa over 15 years ago…read morefor massages. I consider massages a part of my health. And now go twice a month Through out the last 15 years I have had times where due to my family giving me a gift card or because of heavy financial constraint I have seen other massage therapist. Every time with other massage therapist I have been disappointed. I have never had massage outside Metro the spa that is as good as RC. There has been a few time when due to my schedule I had another massage therapist besides RC at Metro and they have all been amazing as well. He works hard to hire qualified individuals! Specifically about RC and how he gives a massage. He listens, before each massage he asks how are you feeling and will adjust the massage based on what is bothering you. You DO NOT get a cookie cutter massage. Also I have to rave about that fact that I have been getting a deep tissue massage and it is done in such a way I am still relaxed and can get my "massage drunk". His skill, knowldge of the muscles and flow of the massage are superior. Another huge bonus to going to Metro is when you get an hour massage, you get the full hour. All other places I have been to give a 5 minute undress and 5 minute dress time. Which means your massage is 50 minutes max. And those places generally would always short you even more time. Most of the times I had massage at Massage Lux and it was about 40 mins from hands on to hands off so they could turn the room over quicker. You will not get shorted at Metro. I will add that because you get your full time sometimes they run a little behind. So do not be in a hurry or have any plans after your massage. As for pricing. Their prices are comparable if not lower than any other place I have gone too. And the service is top quality. Highly recommend Metro the Spa and RC!!

Ask for amy sammy or jim for any hair cuts they are the best around they can handle any hair…read morestyle you want

Easy to make appointment online. Great customer service and super relaxing environment. Kathy did…read morea great job-- plan to return.

The front desk gals were very friendly so made a good impression from the get go. Had a deep…read moremassage by Alexander. Was fantastic. He suggested hot stone based on my bodily complaints. The hot stone massage was unlike others I've had where they normally place the stones on your body to warm you mainly. He used Himalayan salt rocks as an extension of his hands and really got into my sore muscles. It was a deep massage, exactly like I wanted. I was sore the next day, but expected that as I usually am after deep sports like massages. I know I got my moneys worth and muscles being worked to my expectations. It was a "good sore". Massage felt fantastic! The massage was a 5 star massage and he's really nice. They are offering lymphatic massages, which will be one of the few in StL to offer this service. Many of the therapists were certified including Alexander. I'll def be back for one of those! The facilities could use a bit enhancing with better massage table covers to allow for a more luxury-type experience. I'd give this a 4.5 if I could.

There was nothing under my legs when I was on my back to keep my back from hurting. When I was on…read moremy stomach, there was nothing under my ankles and my foot hurts so bad having it in that position. I have arthritis and I hurt in many places but they did not have me fill out any paperwork or ask me any questions about that and they made me hurt worse than I was in most places. The people working here are Asian and I couldn't hardly understand any English that they said. It was also loud because of street traffic and they were having a bathroom fixed right next to where I was. The best part was is that she said I did not remember to give her a tip. I told her a tip is not mandatory, it is something we just do if we want to and she repeated herself again, that this money is for massage, you forgot tip..I will not go back.

I have found elegant massage to provide a full range of services and give outstanding execution for…read moreeach. The atmosphere is relaxing and comfortable. The staff is friendly and professional. They give excellent massages and helped me with all the sore spots and left me feeling great.