The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

I hired two different people from this agency to take care of my friend in the hospital. One was…read morewonderful, the other terrible. She was a compulsive talker, even taking the attention of the doctor from the patient. She also found a container to take home a decent sized portion of the nuts someone had brought. I thought, since this agency is on the expensive side, that they would pay more and have quality vetted employees.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!

The team at Lean On We are phenomenal. Supportive, organized, skilled and compassionate through…read moreeach phase of care my mother has needed. Introducing a number of candidates to me virtually to choose from and vetting any individual that they recommend. Following up and responding very quickly to any new need that arises was especially helpful. I highly encourage you to work with Lean On We during any phase of care for a loved one or yourself. I am grateful to them for their expertise.

Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

Our family just went through the pain of loosing one of our member…read more After three years of fight VNS stepped in and made all necessary arrangement and helped us to care at home in last days It's not journey for a weak... but your loved ones would definitely appreciate to be home at That moment . People complaining about nurses not helping to leave longer - but they are not providing treatment , all they do is helping with comfort in last days of life It was so brave for beautiful young lady with huge eyes to show up in the midnight and walk into the house she knows nothing about ... People should be more appreciative and lower their expectations

I was initially with I circle care and in April switched to vns not by choice.Since I have been…read morewith vns they have denied request and appeals they are the worst company I have ever experienced.do not recommend this company if I could give them 0 stars that's exactly what they deserve my care manager said that I could always change company's like she didn't care about my frustrations well you don't have to tell me twice I'm definitely switching at this point my stress is over with vns.My mom had this company years ago and they weren't any better back then.You would think that they would only get better over the years.

My name is Evelyn Diaz, I have worked for Lifeworx's since 2006. I have had the most incredible…read morefamilies, whom to this day, I'm still in touch with.. The wonderful staff at lifeworx are always there to help us nannies, in anyway they can.. I am truly happy to refer this agency to anyone who is looking for serious professionals who are committed to doing the best job possible.

I reached out to LifeWorx under a time crunch, needing a night nurse for my mum the same night and…read more24-hour HHA care beginning the following day. I was fortunate to have Pamela assigned as my Candidate Relations Associate. She was so kind on the phone, was very communicative, professional, and successful. She found me a wonderful HHA for nights with my mum and also managed to find three other HHA's for my mum's continuing care, all within a matter of hours. Pamela gave me great peace of mind and support through a very stressful and worrying time and I am so grateful.

I had the good fortune of getting to know Chip, Renewal Care's resident service labradoodle. He is…read morea gentle and empathetic soul, able to quickly bond with a full range of diverse human patients. His gregarious presence and furry touch will calm even the most stressed mind while giving him a good petting will lower blood pressure (I read the blood pressure thing in a CNN article, so it must be true!). He is the perfect assistant for helping his human caregiver colleagues form a stronger connection with their patients. Besides my rave reviews for their therapy dog, I am very impressed with Renewal Care overall. They are the first long-term care services organization in NYC dedicated to the LGBT community. That means they are especially sensitive to employing care partners who embrace each client's diversity. Heck, a good number of the employees are part of the same community, so they definitely can relate! Being somewhat of a Zen practitioner myself, I am also very intrigued by their innovative mindfulness practices approach to working with people with dementia and Alzheimer's. That is definitely not an option my grandparents had from their more traditional elder care service providers. It's never too early nor too late to benefit from being truly present.

Renewal provided care partners for my dad for three years. The care partners took good care of…read morehim, making sure his medical needs and ADL's were addressed. Renewal's administrators were great to work with, too. They really understood our family's needs.

Top notch. Everything went smoothly. Thoughtful and thorough. Highly recommend this wonderful doctorread more

Dr Pam attended my husband in the last two years of his life at home, and simply held us all…read moretogether as he declined and needed more and more physical help. She unleashed a range of assistance to us, physical therapy, eye doctor, home xray, nursing support, and was simply the diffference between a good life together at the end and no life at all! She never forgets that she is in the patient's home, with his family, in his private life, and treats the whole family with caring and respect. Her advice and counsel was more than valuable to me, and my husband always felt better when she left than when she arrived! since she is board certified in hospice as well as geriatric care, she gave him a seamless transition into home hospice and a quiet and calm death in his home.

I called this place to schedule someone to take care of my elderly grandmother and the person who…read moreanswered the phone was so incredibly unfriendly and rude. She wouldn't give me her name, she didnt have any sort of professionalism and left me at a loss on how to initiate the conversation that involves me handing them my hard earned dollars. when i asked her what steps i could take to move forward with evergreen choice after an incredibly unfriendly silence she literally said "if you're looking for a job you can go to our website" talking to that woman was like the textbook example of how not to make a sale. When the owner, Ann, called she was just as unfriendly as the nameless entity that represents her business. Ann told me, quite rudely, after i laid out that i wanted someone to come to my grandmothers home 3 days a week for 4 hours a day, That the time i needed someone to watch my grandmother was not worth it to the caretakers and if i couldnt bump the time up to at least 6 hours a day no one would take the job and it would be a 'revolving door of caretakers'. I understand what she was saying, but she reduced my elderly grandmother, that i care deeply about, to a job and a job that isnt worth it to the people she chose to surround herself with and represent her brand. I cannot figure out how am i supposed to trust Ann enough to have someone she chose watch my grandmother, largely unsupervised, when she cant even get it together enough to sound slightly kind at all over the phone. Speaking to her offended me, made me feel like i was imposing on her, and also like my grandmother was too burdensome for Ms. Ann without a larger payout. Not feelings that made my heart smile about handing thousands of dollars to her. If Evergreen choice's over the phone service is so unfriendly and brusque i cant imagine their caretakers are much kinder. Not the sort of people i would want looking after my freaking grandmother. Whatever entity on behalf of evergreen choice answered their phone needs to be retrained and Ann needs to take a hard look at her branding strategy. The way to get people to pay you is NOT to tell them that the person they care about isnt worth it or lucrative enough for you. Meanie.

I can't say enough good things about Evergreen Choice. We used their services to find home care for…read morean elderly family member and they have been by far the best agency we've dealt with. Very knowledgeable staff and excellent caregivers. I'd highly recommend them.