I shop at Cloud 9 Smokes & Vapors exclusively for e-liquid 'juice.' They have a pretty good…read moreselection of flavors, and they have a deal where if you buy 2 bottles instead of 1 bottle: you get a discount. I like the fun 'cloud' decor that hangs down from the ceiling, it is cute. Staff is always friendly and helpful. It'd be cool if they had an inventory of their flavors available online; it'd be nice to read up on the flavors ahead of time so that I could head to the store with a few choices in mind. I wish they sold SMOK brand replacement coils, the 0.15mhm size that comes in a 5-pack. They're getting harder & harder to find online, and I suspect that a business may have more opportunities to order them than an individual would, sort of how hair salons can easily bulk-order designer shampoo but a customer would not be able to direct from the manufacturer.

Popped in here because my usual shop was closed and I needed a new mod. First, the guy working was…read moresuper friendly and seemed knowledgeable, hence the 2 stars. However, the kit I bought was crazy overpriced in comparison to how much it is literally everywhere else I've gone (just an observation, I still bought it and didn't complain...in person ), and last but certainly not least.....in the midst of a pandemic, it would seem appropriate to me that the staff wear a mask over both their mouth AND their nose, no? Made me super uncomfortable- entire nose was uncovered like that mask was doing anything at all. Unfortunately even in a tough spot, I probably won't be back here.

So i went to Wet Vapes solely to get coils for my device because my normal vape place did not have…read morethem in stock..... needless to say, I walked out of there with a new vape, coils and juice, which my normal vape place no longer carried. The assistance i received was outstanding! The guys in this place are extremely helpful, knowledgable and friendly. This is officially my new favorite place for all of my vape needs! Thank you again for all of your help guys, you are truly amazing! :)

Door was locked at 12:55pm around lunchtime with all the lights on and someone inside ignoring me…read more right behind a sign of their hours listing that they're open.... super unhappy that I made the choice to drive and stop here off of a chaotic street. complete waste of time and rude . plus they sell disposable ecigs at very inflated prices

Service is horrible. Don't go back unless you have your receipt the one they don't give you when…read moreyou cash out. Apparently you can only return things if they're a day old.. They just lost a good customer. No u don't give receipts!YOU DIDN'T EVEN RING IT IN.POCKETING THE CASH NICE!

Most disrespectful workplace I've ever seen bad customer service no respect for the customers or…read morethe workers at all

Vape 716 has Great customer service. The workers are very welcoming and helpful. There hasn't been…read moreone time I went and didn't get what I wanted. This is my main place I go to get stuff for a good price

From the owner: Vape716 is Wny's largest and trendiest vape shop offering a vast selection of e-cigs, e-liquids,…read morelatest mods, at competitive prices to satisfy our customers. Lounge, vape, and socialize; stop by and experience a welcoming ambiance where Vape716 Reps are ready to help you Navigate your way through new products and vaping related questions.

Ordered from these guys when my old Vape Site decided not to ship to Nova Scotia anymore, but Tvape…read moreis terrible anyway, and I couldn't be more happy. Orderted on a Friday and it was on my doorstep on a Monday. Cheaper than TVape too. Thanks!

Stopped in tonight for the first time. Wish I got the guys name. I explained I had trouble with…read moresleep and have tried multiple products. He was extremely nice and had a ton of information. I bought the know out bar and plan to try it this weekend. I have been in other shops before but this is the first time a came across someone willing to listen and help me. I will surely be back, this shop is wonderful!!

Great smoke shop for all your tobacco needs. Located on Jefferson Ave they have cigars vapes…read more Anything you might be looking for

From the owner: At 716Outlet, we offer a curated selection of premium smoking products, from high-quality wraps and…read morepipes to the latest vaping accessories and unique glassware. Whether you're a seasoned enthusiast or a newcomer, our friendly and knowledgeable staff is here to help you find exactly what you need. With top-notch customer service and a relaxing atmosphere, we provide a one-stop destination for all your smoking needs. Visit us today and experience the difference!

damn good place, damn good shit. nothing too special but it's great when you need something. it's…read morekind of like a corner store. there when you need it.

Do not buy the shr00m pen. It's a scam and doesn't do anything. Wasted $50. Said it was the same as…read morea pen

They bongs they have in this location is unique i haven't seen them anywhere else I definitely…read morerecommend anyone seen this to go and check the bongs they have

From the owner: My smoke shop stands out due to its exceptional combination of quality, variety, and community…read morefocus. Here’s what makes it unique: Curated Selection: We offer a meticulously curated selection of products, from premium cigars and high-quality tobacco to the latest vaping devices and accessories. Expert Knowledge: Our staff consists of passionate enthusiasts with extensive knowledge about smoking products. We provide personalized recommendations and insights, ensuring that every customer finds the perfect product for their taste and needs. Community Hub: More than just a retail space, our smoke shop is a community hub. Exclusive Products: We partner with niche brands and artisans to offer exclusive products that can’t be found elsewhere. This ensures that our customers have access to unique and high-quality items that stand out in the market. Customer Experience: We prioritize exceptional customer service, creating a warm and inviting environment. Whether you’re a seasoned aficionado or a newcomer, you’ll feel valued and well taken care of every time you visit. Ambiance: Our smoke shop is designed with comfort and style in mind, providing a relaxing and enjoyable shopping experience. The ambiance reflects our commitment to quality and attention to detail, making every visit memorable. By combining these elements, my smoke shop offers a distinctive and enriching experience that goes beyond simply purchasing products, fostering a vibrant community of smoking enthusiasts.

Staff was very helpful for someone who was buying there first vape!!! I went into the store not…read moreknowing to much about vaping. And they were so helpful

TERRIBLE !! bought some packs of different brands of CBD flowers a few times recently,, its all…read moreDRIED out and nasty !! Everyone very quick to try to up sell stuff , trying to get me to spend $50 when I want to spend 20 ... Poor value for the CBD flower,, rip off at best

Value selection service. Great rewards program as well check it out. Great community as well. Very…read morefriendly. Highly recommend

Wet vapes at gails smoke shop is the best vape shop in western new york. The only shop with vape…read morejuice and everything.