Provided great customer service. One Day Turn Around…read moreVery Professional and Knowledgeable of Tasks Reasonable Prices Apple Certified

I have used Global Computers over the past several years and have received outstanding service each…read moretime I went to the business. The services have been very professional and accurate. I have never had a negative experience with their services and highly recommend Global Computers for anyone with computer or mobile phone service needs. I recently purchased a new computer and Global set up my new computer as well as transferred all of my data. For any computer needs, go to Global Computer Services on University City Blvd., Charlotte NC

I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

Got the vicious "black screen" on my laptop! Nash at HD Computer was recommended and he did an…read moreexcellent job! Knew exactly what was wrong with it when we chatted on the phone ... he had me back in action in 24hrs! None of my saved documents or pictures were lost!

From the owner: Computers,PC and Macs, I pads, Laptops and I phones Repair, Good pricing and professional work.read more

Working from home has been tough to say the least, running an e-commerce business requires a laptop…read moreor computer. For the past few weeks my laptop has been running extremely slow. Once I contacted Essential Solutions they got back to me within 5 minutes!!! Now my laptop is running good as new. HIGHLY RECOMMENDED.

It has been wonderful to work with Essential Solutions. They were quick and very responsive in…read moreassisting me with my computer needs. One thing that I really appreciated was the time they took to not only fix but to also explain to me my computer issues. That was really helpful.

I gave Gary a high end MacBook I needed help with (after one positive experience with another…read moredevice). He suggested an expensive repair and I declined him doing the job. He said he would bring the machine back and now we're going on 11 months of not getting my machine returned. He promised to return it many times and since then it's just been excuses and now no response at all. When he started, the laptop was worth at least $1,000. Now, who knows.

Great guy, clean service, fast transactions, no complaints…read more When we met the guy was friendly and professional

This place is inside university and little trickery to identify, if you are calling store multiple…read moretimes the store will just hang upon you. They don't respond.

Want to buy a Mac product, but don't enjoy doing battle with the hordes at SouthPark's Apple Store?…read moreI bet you didn't know that UNCC has an Apple Store of it's own. They don't have a Genius Bar, but they sell the full range of Apple products. And since it is summertime the campus is empty; I have never seen them with a customer. You could walk in there at any time and have their full attention. I wish I had known about this store before my disastrous foray into the SouthPark melee. I know that some people enjoy the culture of the crowded Apple Store, but that's not for me. As far as I am concerned, this location is perfect.

Horrible customer service, will never do business there again nor will I reference any of my…read morefriends. I never experienced service like this in my life. The so called manager told me to eat a dick in front of my son, when I asked for explanation of the repairs that was not discussed before repairs were made. The manager wanted me to pay $35 for diagnosis and $55 for labor for repairs that were incomplete, they also want to charge me to pay another labor fee to bring the computer back to complete the repairs once they receive the part. After several choice words I left without paying a dime. I will never do business there again. And people wonder why we don't support black owned businesses! This business will only get 1 star for fixing a part of the issue for free!!!.

Dropped off my phone to be fixed at lunch. Came back after work 4 hours later and it had not been…read morefixed. I had drop it off the next day again at lunch, they had it done within an hour. I wish they could have gotten it done the first time. Quality of screen repair was good.

Man I love coming here!! Said no one ever. After my WD external crashed and I had tried many, many,…read moremany "online thread" alternatives, I had to just suck it up and roll with it. I only called two places in the Charlotte area. I think both gave honest quotes upfront, knew it wasn't going to be good. Although both were comparable, I generally had a better feeling from speaking with Marlon from Rewave. Seemed like a legitimate guy, and I can still stand by that. I will say the cost post evaluation differed DRASTICALLY from what was quoted and at first I was not happy. I mean what people charge for this work can be pretty outrageous. Yeah I know you have a clean room and your special anti-static tools, but really? THAT much? Being straight with the guy I told him there was no way I could afford that and that it wasn't worth restoring for that kind of money. Luckily, he was sympathetic to the situation and worked with me a bit to get the cost down. On the tail end, he had the drive ready when promised, all files and folders restored on a new SEAGATE drive, which I purchased through them at a reasonable price. No offense Marlon, but I hope I never see you again sir!

RUN! I called and spoke to Andrea on Monday. She confirmed to come to the office to drop off my…read moreexternal hard drive for an evaluation/assessment. She confirmed they were not super busy and could get to it. I get to the office and there are no forms to fill out. I was expected to just leave my drive with the receptionist with no documentation or receipt of drop off or anything. I asked for at least a sticky note to leave my information on the actual drive. I should have turned and ran away at this moment. Andrea told me 24-48 hours for their evaluation and estimate to repair. I had to call several times and leave several messages to get a response. On Thursday late afternoon, I finally received an email with the estimate. I am a sole proprietor and it was completely out of my range for repair. I immediately replied to the email to see if they could work with me but again, no response. I decided to contact them to let them know that I would pick my drive up on Friday. I emailed and left messages and texted...no response. I get to the office Friday afternoon and there's no drive. The receptionist gets in touch with them and the owner calls back to tell me they are out of the office and to give me 3 options to get my drive back - (1) wait until Monday and return to the office for pick up, (2) pay them $15 for them to mail it to me the following week, (3) meet him in Concord Mills that evening when he is done doing what he was doing. None were acceptable for me. He did find a way to get the drive back to the office for pickup after 4:30 that Friday. When I opened the package, my hard drive had been removed from the protective casing. I brought this to the owner's attention via text and his response was "those are plastic casings and anyone else who fixes it will have to remove it and throw it away anyway". I was floored. All of this for an ESTIMATE that took a week to get. I dropped it off in tact yet had to pick it up disassembled. BEWARE! Do not trust your devices or your time to this company!