I researched Hot tubs for several months. I finally narrowed it down to a plug n play from-then…read morewent to a big box store-There are two of them in N East Ohio, you know who they are. Neither big box retailer could tell me much about their tubs except for price and obvious things such as 1yr warranty but they didn't know how that worked or the fine print details, or anything about their service after install etc. Notable was that they did disclose that they "neatly leave the packaging / trash for the consumer to discard"- What?! Then remembered The Place in Medina, Ohio. So glad I went this route. Rex Brown was very knowledgeable, he answered All of my questions and concerns (that no one else could and other info. that I couldn't get online). The Place has a large inventory of Hot tubs. Like most stores, big box or small retailers they have a limited amount of Plug n Play units but more than most that I went to, and they carry the BEST plug n play model on the market: The Dream Maker and at an affordable price too. The difference with The Place and Big box stores, is that The Place knows their products and stand behind them! It is a family-owned company-(buy local). They have a repair shop on sight, their own repair guys/employees (unlike big box- once you get it home - after warranty-it's on you to get it fixed). The Place also carries any accessories, like filters and chemicals that you may need for your hot tub. The transaction was GREAT from start to finish, (no gimmicks, no delays, no bait and switch). The delivery and set up was quick and very professional; they left no trace of packaging material aside from my beautiful hot tub you would never know they were there! I couldn't be happier- I highly recommend Rex Brown and The Place in Medina Oh.

I just purchased a new Spa from the Place in Medina. Donerae was amazing to work with, in helping…read moreme find the perfect spa for my needs. Shawn helped to coordinate my trade in. Joe personally came to assess my yard for the care and logistics of the delivery. David, Charles and Michael did an excellent job removing the trade-in and delivering and installing my wonderful new Coast Spa Duoscape.

Quick response to request for quote. Definitely more in depth inspection and honesty than some…read moreothers who came over.

Never showed up for the appointment on the date and time they offered and I accepted.read more

Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

Horrible experience - Tim at Manchester has a history of not showing up. He talked a great game, so…read morewe waited patiently for 3 months to get on his schedule for our chimney work to be done on 6/10/26. I texted him on 6/9 for ETA. No reply. Called him and left msg on 6/10/26. No reply. This is NOT the guy you want to do business with. Find someone else whom you can trust to show up.

They put in a Fireplace insert for me.. It's beautiful. They were professional, quick, polite,…read moreneat, reasonable priced

This is an amazing service-oriented business. During one of the coldest days, my fireplace decided…read moreit didn't want to work anymore. I called and they promptly sent Eric to clean the unit and solve the problem. I live on Social Security. Eric and Bonnie ( the contact lady at their office) worked very hard to solve my problem as quickly and inexpensively as possible. My unit was very old (25+ years). It was decided that the logs and gas pieces needed to be replaced. Eric installed the new items within an hour, cleaned up everything and even offered to bring in my trash cans from end of the driveway. Polite, courteous, efficient service above and beyond. I highly recommend them.

Work was perfect! This had to be done based on contingency for sale of house quickly. He responded…read moreover the weekend and repaired on Monday. See before and after pictures

On time, friendly professional! I needed damper fixed and Austin took care of it in less than 15…read moreminutes! He also took the time to explain how it works and possible options to avoid it being dislodged going forward. He gave me a brochure about possible modifications too! Over and above - great service. You cant go wrong! Thank you Austin.

DO NOT HIRE THEM - YOU WILL BE SORRY - We hired Country Stove & Patio to redo our fireplace area…read more The contract was for $11,000 -12,000 (+) and they failed on their contract. The installed the wrong mantel, which was damaged from the manufacturer (told me who cares), they damaged our $4500 bookcases/cabinets, installed a piece of arched molding that was damaged by the manufacturer, failed to finish to crown molding and kept the key to our house and refused to return it. There is a whole lot more that I could go in to. In total, I had to pay $2,000 for repairs for the damages they caused and they would not work out a settlement with us so they put a lien on our house. We paid the amount owed because we could not take another loan out on our home unless we paid the lien off. They have yet to remove the lien and we paid them in full over 2 months ago. This company is unethical, does subpar work and charges top dollar for subpar work. The job took them 3 months to complete. I highly encourage you to not hire this company that does not care about their work or their customers. I paid $13,000 for a fireplace redo and my bookcases have issues because to make them look halfway decent, they had to be repainted. So in total, this job cost me almost $18,000. Shame on you Country Stove and Patio. I hope the word gets out as to how you do business. You are unethical in your business practices. DO NOT HIRE THEMD

We had purchased a grill from Country Stove and it lasted 16 years!!! The Grill Master was easy…read moreto use, dependable and very sturdy. We were treated with respect by the staff and they instructed us on how to properly operate the grill. We went back to get another grill last week and we were met by Matt and Nick, both men helped us get another grill and two days later the grill was delivered, set-up and ready for use. We love Country Stove & Patio ! I definitely recommend going to CountryStove & Patio, check out all the wonderful products.

We contacted Mike to have him quote us on installing a gas insert that would heat our home in case…read moreour boiler stopped working or the electricity went out. We asked that the quote be provided met two criteria, under $3,000 and heat our home. The most important piece being that it heats our home. Mike provided options of units with links to details of the options. The links did not work and we were unable to see product details. Given that we asked that the options heat our home, we went with the most cost efficient option assuming that he quoted our primary need. After installing the unit, he told me in person that it may not entirely heat your home, but it will provide some heat. A week after he installed the fireplace, our boiler stopped working. We had the fireplace on for 5 hours and it didn't even raise the temperature in the room the fireplace was in by 2 degrees. After reaching out to Mike to see if there were other options, he provided other options but put the blame back on us for selecting an option that wasn't sufficient. He should have never quoted inserts that would not met our primary need. Mike was very polite when installing the fireplace but I am highly upset with the quotes he provided. As a consumer, he should not assume that we know what specific units with specific outputs will do as far as heating a home. Mike removed our only alternative heat source by installing an insert that would not suffice for our home size. We can no longer burn wood in the fireplace to heat the home. My husband and I just had a baby and needed an option that would keep our family safe during the cold months.

From the owner: At our salon, it’s not just about the haircut—it’s about the experience. We bring a modern,…read morepersonalized approach to every service, combining high-end skills with a chill, welcoming vibe. Our team is made up of passionate professionals who stay up-to-date with the latest styles, techniques, and trends, so our clients always leave looking and feeling their best. What really sets us apart is the time we take to understand each client’s vision. Whether it’s a classic cut, bold color, or complete transformation, we tailor everything to the individual—not a one-size-fits-all experience. We also pride ourselves on keeping things real—no pressure, no attitude, just honest service and good conversation in a space that feels like home.