Under no circumstances should you send your loved ones here to die, this facility lacks humanity…read moreand they do not care about these patients several HIPPA violations and we have pictures of Patient information they do not take care of these Patients the DON is very unprofessional and can never be contacted. I am contacting state today over my concerns. Please love your Family and do not send them here they don't even followed Doctor orders please look into other options for loved ones.

From the owner: Eliza Bryant Village, an Ohio nonprofit and IRS 501c3 organization, provides essential services for…read moreolder Americans along the continuum of care in a safe, dignified and compassionate environment. Our programs include Skilled Nursing, Adult Day Care and Senior Outreach & Transportation, Independent Affordable Senior Housing and an award-winning Elder Justice Center, offering relief for abused and victimized seniors. In collaboration with the Center for Dialysis Care, we also offer on-site dialysis services. The Village is celebrating our 125th year of service to elders in our community. As such, we stand as the oldest continually operating African American-founded long-term care facility in the country. Despite challenging conditions, we remain the largest employer in Cleveland's Hough neighborhood. The Village was established in 1896 by Eliza Simmons Bryant as the Cleveland Home for Aged Colored People to care for Greater Cleveland's elderly Black community who were refused admission to white nursing homes and other key service agencies. Our current mission continues this tradition as we primarily serve African American seniors living in some of Cleveland's poorest neighborhoods. Eliza Bryant Village is a trusted institution in the African American community. Among many African Americans, there exists a deep distrust of medical institutions as a result of generations of poor treatment, neglect and abuse by those entities. We are Black-founded, Black-led and Black-serving.

This place is very disappointing as a healthcare facility!!!....the staff is under trained and not…read morethat experienced and the care is even worst!!!...I will advise ANYBODY never to send their loved ones there to rott like a wounded animal!!.....

Fairfax place killed my mother. The doctor is incompetent , rude and condensing . Also the doctor…read morelies to cover his behind.I have yet almost a year later received the follow up call from the owner with all the answers yes we knew our mother was seriously ill and didn't have that much time but to die because of neglect of the doctor and staff is devastating.

Elaine the admission coordinator was rude and dismissive. Terrible person to represent the facility…read morefor a first impression. Immediately removed Hanna House as a choice for placement of my father. Definitely not a place I would choose as a daughter. It's even more discouraging as a RN. This is definitely not the Hanna House I once floated to and loved.

Given the number of bad reviews this place has already, they probably won't care that I posted…read morethis, however, I'm going to anyway because people need to know that they should not put their loved ones here. My 89-year old aunt was a resident for a month until yesterday, when my cousin sent me a picture so shocking that I told her to call 911 and get her out of there. I was put on the phone with a nurse named Fina, who started to explain that my aunt was deteriorating rapidly. Fina was right, because they were busy making believe she wasn't there. She was neglected. I asked her why they weren't providing basic nursing care: turn every 2 hours to protect her skin; oral care i she wasn't eating or drinking (she was when she got there). They weren't monitoring urine output: her bladder was distended and she has a raging urinary tract infection. Fina got defensive, said she didn't have to talk to me (she's right, but I got my point across). I've been a nurse for over 30 years. I have a doctorate in the profession. I can tell when a vulnerable elder has been neglected. I know when bad nurses hurt people. My aunt was admitted to the ICU with a huge, infected bedsore she didn't have before Cedarwood, and is in septic shock. If she had been bathed, someone would have seen the decube before it got so big. I will never get over seeing that sore on the last of my mother's sisters, who cared for me like their own. She will probably not come out alive. All because she got old, and a faceless corporation needs to keep beds full so they can make money. Monday is a new day, and I will have phone calls to make. You don't want to see the pictures.

Love this place! Tonia Patterson was very helpful in aiding me with my situation! She is so nice…read moreand kind, and has a great spirit.

It is very distressing to have my father in an assisted living center. Last week I went to pick…read morehim up for a doctors visit. I had requested permission from his "guardian" and asked for his list of medications from the staff. As we were leaving the building an administrator approached me by asking who I was. I explained I was taking my dad to the dentist and she said because I was not the guardian she would call the police if I proceeded further. She was aggressive, rude, lacked professionalism, and caused my dad to be in distress. This woman repeatedly said she would call the "cops" on me. I invited her to call because I had followed procedures and assisted living is not supposed to be a jail. I would not recommend this place to anyone. We were treated with such disrespect and when she realized her error....she did not even apologize for the pain, frustration and chaos she caused.

Shalom and his team are top notch. He was immediately responsive to our needs (daytime caregiver…read morefor my Hindu father with stroke and dementia). They matched my dad with the perfect caregiver, who quickly became a member of the family. Highly recommend

Whenever we've had to change our schedule due to Doctor's appointments they've been able to find a…read moregood replacement caregiver from the office. They all have different personalities but they're all very very nice and anxious to help.