They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

Pharmacy I found out…read morewhy their prices are so low. They don't actually fill and ship scripts to customers. They received my RX from my doctor on the 9th of January 2026 as of now, Jan 22, 2026. No meds. I've contacted them repeatedly over the last 13 days and each time I get another (different) excuse. I wouldn't (and actively won't) recommend this company to my worst enemy I wonder when, and IF I will get my meds. I'll update when it happens

I wonder where the negative rating is? Terrible, multiple violations, poor nursing!!read more

Shalom and his team are top notch. He was immediately responsive to our needs (daytime caregiver…read morefor my Hindu father with stroke and dementia). They matched my dad with the perfect caregiver, who quickly became a member of the family. Highly recommend

Whenever we've had to change our schedule due to Doctor's appointments they've been able to find a…read moregood replacement caregiver from the office. They all have different personalities but they're all very very nice and anxious to help.

Elaine the admission coordinator was rude and dismissive. Terrible person to represent the facility…read morefor a first impression. Immediately removed Hanna House as a choice for placement of my father. Definitely not a place I would choose as a daughter. It's even more discouraging as a RN. This is definitely not the Hanna House I once floated to and loved.

I am a frequent visitor at this Cleveland Clinic - Crile Building. I have visited various…read morespecialists and undergo routine care here. This review is the collection of all my experiences. FACILITY: The building is very clean and spacious. You can find seating almost everywhere in the building as you wait. Concierges are available to assist you to your destination. CARE: I have visited various specialists in this building. Most healthcare providers at this location are thorough, friendly, and a joy to interact with. There are a few very gifted surgeons and excellent doctors here that I was deeply impressed with. I had the best experiences here with OBGYN and Pulmonology offices. Unfortunately not such good experiences with ENT's and allergists. APPOINTMENTS: Appointments and follow-ups with this location leave much to be desired. The process is not patient centric. Some appointments here require scheduler approval if seeing a specialist. More than once my scheduled appointments had to be cancelled last minute due to being scheduled with the wrong specialist. They were scheduled either by the main appointment line or the scheduler. The entire process is very difficult and stressful. Easier and more routine appointments are better scheduled through the main appointment line. PARKING: Parking and valet here are very messy. It's been such an evolving problem that I choose to take a ride share every single time. The valet is not efficient, there is a huge car bottleneck. The intake and return of vehicles is very unfriendly. The wait to valet before and after your visit is very long. Every single time I left a vehicle in their care there were subtle changes like seat modifications or other. I absolutely do not enjoy using the valet here. I recommend this location for care. However, please plan for extra time in order to park or valet, navigate the building, and surrounding construction. If it's your first time at the building, please know that there is great support with building navigation.

GPS to the Crile Building. The parking lot there is by permit only, so park in the garage across…read moreCarnegie Ave. You will pay a few dollars by credit card. The sky walk across to Crile is on the third level. After walking across the Crile Building is at the end to the right. Note: That is now the 2nd floor. Information people are there if you need help with directions. There is a cafeteria just beyond the elevators. Finding the doctor's office was really easy, tho the campus can be intimidating.