I was finally able to book an appointment! From the initial phone call, you could tell customer service for them is key! The lady on the phone was very professional and courteous. I provided my information and she was able to locate my member number since they are within my network. At my appointment I was welcomed with a smile by couple of staff members. That made me fell welcomed and at ease. Since this was my first appointment it involved completing paperwork, taking X-rays, a comprehensive exam by the Dr. Angeles herself, including an oral cancer screening. After Dr. Angeles then discusses her findingsrecommended treatment plan. I have my next appointment October 17th and since the initial visit went well. I look forward to working with them to help improve my overall dental health for years to come. read more

Dr. Angeles and the entire team are extremely professional, punctual, responsive and friendly. I've been coming here for several years, but recently they have chosen not to accept Guardian Dental insurance, which forced me to change providers. I'm sad to leave, but for those who have the option of coming here, you won't be disappointed! read more

Where has Dr.Pasalo been all my life!!! She's is the best dentist I have ever come across in all my years of getting dental done. She thoroughly explains every step she takes in ensuring what is being done to my tooth, how they'll fix anything, recommendations and most of all the COMFORTABILITY. She always adds her input and suggestions which I HIGHLY respect. And her voice!! I focus hard on not falling asleep because her voice is so relaxing! It really helps calm your nerves. I was about to get my whole mouth numb and told her how nervous I was, she checked my teeth and said she could probably just number the top because the bottom cavity wasn't too bad. She also told me the pain level wouldn't be severe but I can raise my hand if it's uncomfortable. She would stop a minute in just to ask if it hurt at all to ensure I was comfortable. Saved me from another shot! How great is that! In addition, her assistant Valarie is so great at doing her part. You know that SpongeBob meme where it's a picture of SpongeBob with water in his mouth and it says when the assistant leave you there lol. No Valarie is great! At my previous dental places the dentist would leave the suction hanging there in my mouth or the assistant wouldn't be doing a thurough job and I'd just choke on the water, but Valarie makes sure im never left hanging and always asks if I'm doing ok giving me the chance to ask any questions. She would also make a great dentist in the future! I also really like the fact that Dr. pasalo is very kind to everyone, I know many dentist who treat their assistants poorly & are very condescending but Dr.Pasalo is very kind to her staff and speaks in a tone of voice where you are equal as her. Love that Front staff is also amazing, I forgot but a young white girl w glasses is also great, she thoroughly explains my bills and whatever I have left to pay. I don't feel pressured in any sense and is great to have the opportunity go through my options. One of the best experiences I ever had in a dental place so I had to make this review. read more

Judith Angeles, DMD - The meme for your reference of my review haha :) - General Dentistry Near Me - San Leandro, California

Angeles dental care has great service, it's really a top-notch facility with top-of-the-line equipment. But if you are getting anything more than basic maintenance, then be prepared to pay out of pocket. I wasn't expecting to have to come out of pocket at all for my services (I needed a deep cleaning and a fill). I had to come out of pocket over $200 before services, but I said OK, it is what it is, I'll take that. But when I got ready to come back for my maintenance, I was told that the insurance misquoted them on the price for my services, so I have a bill for $360 that I have to pay before I would be seen for my appt. I said umm, WHAT?!?How? Wow and I just left. Pretty disappointing and disgusting. I still get the bill of course and of course I'm looking for another dentist. Buyer beware. read more

dr. angeles is wonderful and kind. the staff are all kind and helpful. i would highly recommend these services. parking is free and convenient. i have had crowns and teeth cleaning done. i'm very satisfied. read more

Just finished my appointment with this dental office and all I have to say is that my experience was THE BEST. Dr. Pasalo was phenomenal! She let me know what she was doing every step of the way and informed me on what she was communicating with the dental assistant, Liz (who is amazing; by the way! Her kindness, knowledge and hospitality was awesome!). I felt taken care of and like I've been a patient under Dr. Pasalo for years - that's how much they care and how comfortable they make you feel. She was gentle, very kind and provided genuine care. Krystal was also so great at going over the treatment plan and ensuring that I understand what was recommended - I also appreciated the transparency, clear communication and overall kindness! Can't leave out Giselle, who was such a light of energy when you check in! So welcoming, kind and her customer service is a 10/10. So thankful to have my found my new dental team!! read more

I went to this dentist, as she was an in-network dentist in my insurance plan. I was charged $464, even though I told them that as an in-network provider they could bill my insurance directly. I was informed that they were told by my insurance provider that dental was a reimburseable expense, so I paid the $464 with my credit card. When I filed a claim to my insurance for reimbursement of the $464, it was denied. Instead, the dental office was asked to file for the services; which was later determined to be $191 instead of $464. These all happened on June 17th; and until I checked today, July 31, for why my claim was not being processed, I wasn't made aware of what had happened. When I called the dental office, she did acknowledge what had happened and was informed that a check refund for the $464 was going to be mailed within this week. When I asked if they could instead refund my credit card that was used to pay, I was told that a check will be mailed. So, not only was I charged $464 upfront, when I shouldn't have; and I was charged a lot more than their contractual agreement with my insurance provider, I will have to wait for the check refund in the mail. And by the way, a supposedly deep cleaning of my teeth, took less than 10 minutes. My previous regular cleanings with other service providers were at least 30 minutes. I cancelled my next appointment and will be looking for another dental provider. read more

About 3 years ago I was self-employed with no dental insurance and I wanted to get my teeth checked out/ cleaned because it had been quite some time. I went in for my first appointment, expecting to get my teeth cleaned (like every other dentist appointment I had ever had), but all they did is take X-Rays and measure my gumline. I got charged around $400, was told that I needed to spend $1800 on fillings, and that they could not do a cleaning until that was done. They also said nobody will clean my teeth without this inspection first and fillings done. Fast forward to last week, I have insurance now so I went to a different office. No cavities or fillings needed, and they cleaned my teeth. From the other reviews, it seems like the dental work here is just fine, but I had a such a terrible experience I care enough to post about it 3 years later. Don't believe what they tell you and go somewhere else if you question their methods or charges. read more

I just got back from a visit to Angeles Dental Care. It was a great experience compared to places I've been in the past. The entire team was welcoming and friendly. We started with a tour of the office and introductions to the staff and then we got down to business and started with the x-rays. The hygienist had a little bit of trouble getting the right angles but was quick to grab someone with more experience so that they didn't have to reshoot a bunch of times and give me unnecessary radiation exposure. When the dentist came in after x-rays she was sure to explain my dental situation to me and used a camera to show me areas of concern inside my mouth. I had a few fillings that are about to need replacing and they showed me exactly what they looked like and where they were and made sure I understood the results of the x-rays. The dentist was very quick and professional when working hands-on, she was able to get gum depth readings in short order with almost no discomfort. When the sonic tool used to remove plaque was hurting me they finished out the rest of my teeth and used the metal tools on that spot. For the fillings, I am opting for sedation which they don't handle so they referred me to an endodontist in San Francisco to get that done. Overall, I am thrilled with the high level of care taken and the attention to every detail at their practice and look forward to my next visit to see how much my situation has improved. read more

I have been coming here since 2017(ish) and have had a wonderful experience. My husband and I have been seeing dr. Hong who has now left the practice. I got to see dr. Angeles today and it went just as great. Each staff member feels genuinely friendly. I never felt like I was being sold on something (which is why I left a few practices). There is no guilt tripping or pressure on teeth maintenance. Just gentle encouragement. My anxiety with going to the dentist has gotten higher and higher over the years just due to how my body responds to the sensitivity in my mouth but after conveying my concern to dr. Angeles, she went above and beyond with making me comfortable during a cleaning and filling and it is greatly appreciated. These little things will keep me coming back and referring them for years to come! And I have to say they are doing a stellar job at making it feel very clean and safe in this weird COVID world we currently live in. I witness the receptionist actually clean the pens thoroughly. I always doubted businesses actually paid too close attention to the clean/dirty pen routine but they do here. They have you wait in the comfort of your car and text you to enter when it's safe. All great precaution that made me feel safe. read more

I visited Judith Angeles dentistry for my Regular cleaning,I'm so happy that I found Them to do my dental work, so professional I plan on being a long time customer. read more

Love love love Dr Angeles, her supporting staff and associate dentists. We just had our 6 month visit and it went great. We usually see Dr Angeles but when making the appointments, the receptionist made sure to inform me that on the day I wanted Dr Angeles wouldn't be in the office. She asked if we minded seeing 2 associate dentists, Dr Sun and Dr. Bach. Both were wonderful and we felt well cared for. I had a small filling fix which was explained well. I was given the option of doing it during our visit which was great. That staff explained the financial cost and options clearly, another plus. The practice is attentive to the new normal during COVID and take appropriate and thorough precautions. We felt very safe going! Thank you Dr Angeles and staff, we look forward to a great long term relationship for all our dental needs! The Whites read more

I highly recommend Dr. Pasalo for various reasons. I had a cleaning done and because of the permanent retainers behind my front and back teeth, there tends to be a small degree of build up around them. Previous dentists tended to be pretty heavy handed and caused some trauma to my gums. However Dr. Pasalo was incredibly thorough and gentle. My mouth felt so clean! In addition, she also noticed I needed to have one of my old fillings done years ago. From injecting anesthesia to finishing up the filling, I felt no pain. During this time, Dr. Pasalo kept checking in to see how I was doing. Dr. Pasalo and her staff are professional and efficient. But more importantly, they meet patients at their level and always have patients' best interests in mind. You can tell they love their job. Thanks again! read more

Usually I hate going to the dentist, but my experience here has been nothing short of pleasant. I was new to the Bay Area 2-3 years ago when I found this dentist office. At the time, Dr. Hong took care of me and was very thorough with what was going on inside my mouth. The staff was friendly and super helpful. Fast forward to 2020, I got Dr. Angeles and she was just as pleasant to work with! I appreciated how she took the time to explain to me everything that went on. She has a great staff as well. I believe it was Candy who helped walk me through my benefits and charges at the very end of my appointment. Definitely look forward to coming back for my follow up. I 100% recommend coming here due to the cleanliness, how friendly and helpful the staff here are, and how knowledgeable the dentists are. Thanks again! read more

Dr. Pasalo all was so gentle when I had my teeth cleaned. My cousin referred me to this office. I have braces and she cleaned all around and took her time. She explained how my gums look. They had a camera that was connected to the television and she showed me my teeth. the staff introduced themselves and they were so friendly. Will come back again! I have a new dentist :) read more

I love the whole staff!! is great I'm changing my dental just to go back with them......that's how much I like the density.

Dr. Angeles and her staff made me feel welcomed from day one. Even during COVID going on they are very on top of protecting their staff with PPE and making sure they check patients temperatures as they arrive. I go in for my regular teeth cleanings. They have helped me on my journey on getting braces. Thank you Dr.Angeles and staff for always being so kind. read more

I love their office, every person in there is so sweet and nice. They remember how many kids I have and always ask how they are doing. They make me feel so comfortable, and my teeth have been living their best since I've been going here. The dentist there are very gentle and go above and beyond in order to keep my teeth healthy. It's always a quick and easy visit, I use to be afraid of dentist! Now I look forward to all appts. read more

Interacted with live human beings for the first time in over year, and if the service at this place is what has become standard in the world, I welcome it. I was reluctant to come at first, being that I hadn't been vaccinated yet, and nothing about my teeth warranted an immediate dentist's visit. But the receptionist Sam did a great job of dispelling any fears of COVID-19 by walking me through their strenuous procedure of keeping everyone safe as possible over phone. When I came in person, she was a glowing personality that was as welcoming as she was over the phone. Dr. Quyen Bach was my dentist who helped me out. She was super cool, answered all of my questions and made me feel comfortable. She was also really gentle with my teeth and took great care of me! Overall my visit was stellar, safe, and strangely fun. 10/10 read more

Let me start by saying this is 100% the best dental office I have ever been to! The staff is always goes above & beyond.. The dentist (Judith Angeles) is beyond just your normal dentist she along with her staff my you feel like your family & not just a patient..I will say this even when I get my dental insurance back I will still go here if my insurance doesn't cover that's how much I truly enjoy them for all my dental needs! Not only do I go here but my brother in law & sister in law go here too! Thank you to the dentist & dental office staff for all the do!! Would recommend them for ANYONE needing dental work! read more

Mr. Hong and staff have been great over the years. Very clean and professional. Wouldn't go elsewhere.

This review is for Dr. Quyen Bach! I came in with a chipped tooth that previously had a filling that was too transparent (see before photo). Dr. Bach was able to repair my tooth flawlessly by matching the filing exactly to my teeth color and taking her time to file/shape them nicely. I did not know it was possible to sculpt my teeth like that until I met with Dr. Bach! She is amazing at what she does and the results in the before and after photos speak for themselves! I can no longer tell that there was a chip there because it looks so natural! Throughout the entire process, she handled everything with care and I did not feel rushed at all. All of the staff members were very friendly and the office is very clean. This is the most positive experience I've had and I would recommend this dental office and Dr. Bach for anyone! read more

Judith Angeles, DMD - Before photo - General Dentistry Near Me - San Leandro, California

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Today was the first time visiting this practice and I would just like to say that from the moment I walked in everybody was just amazing. I appreciate the hospitality and the step by step guide to everything. Everyone in the office was very welcoming. Overall, I had a wonderful experience. Thank you all! read more

Best Dentists in the Bay Area. I live in Fairfield but dont mind the commute to get Top Notch dental care from Dr. Angeles. Clinic is pristine. All staff treat you like family and that is why my family has been coming here religiously for almost 15 years. read more

Dr. Judith Angeles has been our family dentist for more than ten years now. Her clinic is so neat and looking great. Overall, we're satisfied with our dentist! We give her 5 stars Danny-Marissa read more

this is the best Dentist and staff around. Everyone is wonderful, from the time you walk through the door you are met by the wonderful staff, everyone is so kind it puts you at ease, and the dentists are so kind, making sure you are comfortable, they let you know what they are going to do and they walk you to the front desk. I wouldn't go anywhere else read more

I have been coming to this office since 2017 (i think) and have not been disappointed with each visit. The staff are super nice and friendly! Very accomodating and professional. The dentists know what they are doing. What separates them from previous dental offices I've been to is how professional, thorough, and informative they are from appointment processes to treatment plans. Without them, I wouldn't have known there was a supernumerary tooth hidden within the bottom row of my teeth via x-rays! Highly recommend this dental office! read more

Dr. Angeles and her staff are 10/10! They made my wife and I feel so welcomed! She did flawless work on my permanent crown! We'll come back for all of our dental needs! read more

Everyone is wonderful and friendly. They know that I am very anxious about the dentist and everything to make me comfortable and make my deep cleaning as pain free as possible. Definitely recommended! read more

Find another Dentist. They will miss lead you to max out your dental benefits. If you have Delta Dental benefits. BEWARE. Don't be fooled by them.! My crown fell out from an implant that was placed in 2014 by another dentist. I bought a home in San Leandro and found Dr. Angel's office. I was happy because it was close to home. During the pandemic...I went in for an appointment because my crown fell off and I needed her to put it back on. When dr Bach looked at the implant. she proceeded to tell me that I did not have an abutment for my implant. (This was a lie) I was so upset. She told me I should contact the other dentist and ask why I don't have an abutment. She started to work on my crown and put it back on my implant. Once it was done I walked out and my bite did not feel right. The tooth was much higher than normal. When I would bite down my bite was off and it was very uncomfortable, I did not understand why. So I walked in and advised them it feels off and uncomfortable. They brought me back and she started to file/Drill down my implant crown? I did not understand why she would do that. But I trusted her. Once it was done and the bite felt ok I left. The implant crown fit in my mouth perfectly before she filed it down. 14 days later the crown fell off again and during that time I contacted my previous implant surgeon who did my implant and asked them if the abutment was placed and they said "yes". It turns out that the previous dentist From San Francisco did do everything the right way. I was upset that Dr. Bach lied to me and told me they did not place the abutment. I called the office and went back in because the crown fell off again. When I came in I advised them that I did have my abutment and the tooth was off again. Doctor Bach then told me that she used Teflon tape in order to place my implant crown back on the implant. I was in shock. (Teflon tape is used for plumbing) Why would you use Teflon tape to place my crown? And I also asked why would you file down a perfectly good crown? That did not make sense to me. Then Dr. Bach proceeded to tell me that she will have to make me a new crown now because it was damaged and I would have to pay out-of-pocket for it. I was beyond upset, Dr. Bach was wrong for using Teflon tape and filing down a perfectly good crown. All she had to do was cement the crown back onto the implant, not use Teflon tape and destroy a perfectly good crown. Also lying to me about my implant surgeon not placing an abutment. Mind you I have Delta dental insurance, this practice would rather max out your insurance and make your dental problems larger than what they really are so they can get money from you. This practice is a scam. They just want your money instead of doing the right thing to fix or solve your dental problem. Dr. Angels would rather go the expensive route to make an extra buck. I would not recommend this practice to anyone. Dr. Bach's is dishonest and they lie to you and they do not tell you what they are doing in your mouth, for example teflon tape. Dr Bach cemented my crown to the abatement and it only lasted one week in my mouth.Unfortunately I swallowed the crown while eating. I had to get used to having a bolt sticking out of my gums till this day because I was traumatized from this dental practice. Also there is a Caucasian woman that is a dental assistant there. I don't remember her name but I do remember that she was rushing Dr. Hong when he was working on my mouth. Pressuring him to hurry up because she was hungry and she wanted her lunch. She was pressuring him with a bad attitude and rushing the process and being rough and impatient while constantly scoffing. Response to Judith's comment on this post. You state that Dr. Bach is genuine and caring? What? By miss leading her patients and not explaining what she is doing, using Teflon tape to place an implant crown? Then destroying a perfectly good crown by shaving it down. Wow that's really caring about her patients. Dr. Angels you know Exactly what I'm talking about because this incident really happened. You say you "care about your patients." I am one of your patients. YOU HAVE NOT RECTIFIED OR EVEN APOLOGIZED. You had your morning meeting discussing the plans for the patients that day. That's what Dr. Bach told me. Can you explain to me how Dr. Bach had any Integrity or honesty in my case, since you say that she cares about her patients. You and your friends on here can say that you're honest. But you and your colleagues actions speak louder than words. read more

This place is great! Entire staff was friendly and helpful. I had an extraction done a few days ago and the dentist and assistant was very calming. I had explained that I was scared and had anxiety. They walked me thru the process and made sure I was comfortable. The Dr. Even called the next day to check up on me. I have been coming here for years and highly recommend them. We have moved 40 miles away but even my daughter refuses to go anywhere else for routine check ups. I will continue to come here. Very worth the drive! read more

Dr. Angeles and staff provide a COVID-19 sanitized office, from booties for patients to every detail of Personal Protective Equipment for staff. Even more, Dr. Angeles is an expert at dental procedures, making them pain-free, comfortable and very efficient. She and her staff are welcoming, compassionate and kind. She checks with the patient often to see how they are doing. My crown replacement yesterday was pain-free, comfortable and took only 45 minutes. I was so happy. I've been a satisfied patient there for several years. I very highly recommend Dr. Angeles and her staff as an excellent choice if you are seeking a family or cosmetic dentist. read more

The staff is so amazing and friendly. They truly care about their patients. I will forever keep going back, Thank you guys so much for making me feel welcomed read more

Me and my wife have been going here for the past 6-7 years and we enjoy it everytime we go. I don't do reviews often but this place really deserves a good one. It's a great place with excellent people. read more

I just luv luv Dr Angeles and her medical staff, they make you feel like you are a part of a family. I have been with Dr Angeles since 2017 and i wish I had been a patient much sooner, I wouldn't have lost so many of my tooth. Dr Angeles takes wonderful care of my teeth, I am so happy being a patient of hers and I recommend her to everyone, you won't be disappointed read more

This is one of the best dental offices I have been to in years. Dr. Hong is an amazing dentist! He explains everything very well and makes sure you understand and feel comfortable with everything he is doing. I have come multiple times and never had a bad experience. The staff is also very friendly and makes you feel welcome. I have recommended this office to all my family and friends. read more

best staff ever. they truly work with you and provide the best care dignity and respect. thank you to all the staff your all awesome read more

Staffs are very nice. Very clean inside, practicing thorough screening for COVID19. I'm very pleased with my Dentist. Highly recommended!

So glad I found this place! I had been going to the same dentist since I was a toddler but because I moved to San Leandro, I needed a local practice. All the staff are friendly and Dr. Bach is so knowledgeable and kind! She takes the time to know her patients. The dental assistants are helpful and cheerful. You can tell staff are treated well here. They practice COVID protocols and I always feel safe coming in. My husband And I both enjoy coming here. We love that there's easy parking and we can text them to communicate. Office is located in a one story building across the street from Kaiser so very accessible. All their forms are online so it makes the process smooth and quick. We've had cleanings and cavity fillings here and all have been great. They take the time to explain to me everything being done. I've never felt rushed and they never have me waiting long or at all. They go over your insurance benefits so you're not left with any questionable bills. They have a great system and I recommend this place if you want great customer service and dental care. read more

This review is for a "free consultation" that I called and requested before hand. When I initially called I asked the receptionist if the doctor does free consultation in which she stated they did. So I scheduled an appointment. When I got there I filled out the forms as requested. I was given a tour of the office and taken to the exam chair in which the dental assistant tried to take full exam x-rays of my teeth. I stopped her bc I know your insurance only allows you two full xrays a year and I did not want her to bill my insurance bc I wasn't sure if I would be changing doctor's. She keep trying to insist bc I would not let her. So she leave and comes back and takes two exams in which I figured i would not be billed for because again I didnt want to exhaust my yearly allowance with my insurance. I thought I made it clear but I guess I didnt because I received a billing invoice from my insurance provider. After the doctor looked at the tooth in question I proceed to sit with the billing coordinator. She went over my insurance and what I was covered for. She also gave me a quote for services I need which was the purpose of my visit. At no point did she mention she or the office would go behind my back and bill my insurance for the "free consultation" I specifically requested and called for. Now I don't know who dropped the ball or authorized the billing of my insurance after I very sternly stated in my visit multiple times not too, but it's seems like bad business! If I would have had a low yearly maximum I would be even more upset with this office. read more