Amy of The Littlest Spa is one of the greats. This is a 1 on 1 experience. Not some big corporate…read morespa. Her services are amazing and she builds a great repoire with her clients. She is always concerned with everyone's safety. I'll be with Amy until she retires!

First time customer. Had a seasonal facial and brow wax yesterday. The spa was clean, quaint and…read morepleasant when I walked in. Amy greeted me warmly and described what my treatments would be like. My facial was thorough yet gentle. My skin looks noticeably brighter and better. My brow wax was also done thoroughly and gently. Although my natural brow shape is pretty decent, I do need maintenance and the waxing usually really irritates my skin but Amy's method was much easier to tolerate than my previous experiences. Prices reasonable and I got to support a small local business. Win win. I'll Be back..

I have been going to this location for a few years now and did not realize I have not reviewed them…read moreyet! I LOVE this spa! The locker room space is well kept and well thought out. The quiet meditative space before your treatment is so zen and has comfy chairs and neck warmers at the ready while you wait. The spa spaces have great lighting and are warm and cozy. I also love that the out front staff never push services on you. I love it so much that I got all my family gift cards for Christmas.

Excellent facility and professional staff. Scheduling can be challenging so plan ahead to schedule…read morea service. I've had several of the therapists and they are all very good

I'm so grateful to Skin Studio for the care and support I received during my acne journey…read more From time to time my skin is still acne-prone, but with the right home care and regular visits for facials, I see a great improvement. My skin is calmer, clearer, and I feel much more confident. Thank you for your professionalism, patience, and truly caring approach - it made all the difference

I have been a client of Skin Studio for over 10 years now. I have seen Adriana and Irina and both…read moreare incredible at their work. They are truly so knowledgeable about skincare and have helped keep my skin acne free. It's a 10/10 experience each time.

Most incredible place ever!…read more I see Najat and she is amazing and beyond professional with tons of experience. I have been going to her for almost 2 years. The ladies at the front desk are exceptional as well. I am moving soon and am so sad to leave this place as they are so friendly, professional, kind and just great at what they do!!

I was able to get an appointment quickly, the service was friendly and helpful. Olivia was…read moreprofessional and did a wonderful job. Thanks!

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

I have been a loyal customer for many years. Diana uses excellent products and her hair cutting…read moreskills are great. HOWEVER the past two appointments she has been EXTREMELY SLOPPY in her work in coloring. I have left very disappointed. Please see the pictures below. Luckily I do not have

Hidden gem in clear sight. Never in my wildest dreams did this Manhattan girl expect to become a…read moreloyal customer of hair salon in a suburban strip mall. But here I am to tell the tale. Diana, the shop owner, is a terrific colorist, stylist and listener. I'm fussy and always leave looking great. Now I get my hair done at Adagio before going to New York. Who wudda ever thunk?

Friendly staff, always accommodating and friendly great prices, excellent service. I have been…read moregoing there for years, since previous location.

Best threading in the Nation. You must walk in to either the a Wellesley or Framingham locations…read more There is no waiting time. Each associate has done my brows, lip and chin perfectly. Oh and the price is shockingly low. I tip 50 percent because they deserve it. If you're scared, don't do it. Stay in the 1990s. Those who want to have exceptional aesthetics; walk in to either locations. Each moi

I decided to get my eyebrows done before my sister's wedding. Thank goodness for Jit! I asked for…read morehelp making my eyebrows look even and similar and she did a great job. I would absolutely go to them again. I also watched Jit do another person's eyebrows and they were incredible.

I went as a walk in. Waited less than 5 minutes to be served…read more Personally I hate threading. But for me it lasts about 4 months whereas waxing only lasts about a month. So I endure the misery of threading. My biggest gripe is that they didn't ask me about the shape of my eyebrows. Maybe I'm old fashioned but I like to keep my eyebrows rounded. But they gave me those sharp angular lines that every twenty something girl has. Which look a bit silly on me.