Excellent service!! Patrick Phillips responded to initial…read morecall about water heater leaking. Patrick was prompt, friendly, and more than patient with my questions. Ended up replacing water heater. Did a beautiful job!!!

I contracted Joseph Mack to fix the piping, leaking, and video scope for my grandfather's home in…read moremid-August 2022. To this day, Dec 5, 2022, he has failed to contact me to complete the contract. At the time, a Carpenter he referenced to me noticed that the plumbing he worked on was leaking. With no response from Joseph Mack, the Carpenter offered to fix the issue at no charge. I repeat, the Carpenter had to come after him and again fix the leaking plumbing that should have been fixed in the initial visit. In recent events, my master bathroom is flooded from piping that he installed. Whether it was due to poor craftsmanship or another issues such as a back up that needs to be cleared, it would have been addressed if he returned and finished the job. As of today my calls go straight to his voicemail. If you don't want to be out $1800, I do not recommend using this company.

Excellent service. Plumber was very knowledgeable about the problem. Good price as compared to…read moreother plumbers in the area.

Excellent service. Joe is an honest and reliable plumber. He and his crew changed out our water…read moreheater which is in the attic for such a reasonable price. They came on time and completed the job in under two hours. We are so pleased with Joe and his crew.

An honest plumber when so many are trying to sock it to you fast and good work. Great pricesread more

tldr; Same bathroom, different leak, same ultimate result: fixed right at reasonable cost…read more A slow drip was coming out of the ceiling on the first floor. Upstairs suspects included an old water heater closet that had been turned into a vanity room with a sink in the 60s, and the original bathroom from initial build in 1909. I was thinking it was a supply pipe issue. Richie's plumber disagreed, he thought we should change the wax on the toilet, even though the toilet did not appear to be running, was only used occasionally, and after all I'm a mechanical engineer by training and I thought it was a pressurized supply issue. But I'm also not an AH and bit my tongue. The short: Me wrong; he right. He changed the wax, and now months later, no sign of leak. The toilet flapper was indeed leaking, only very occasionally triggering a refill, but creating enough of a trickle to surface-tension its way along the pipe and sneak out through a compromised wax ring. Score: Plumber experience, 1; modeling fluid flow with a diffy-Q, 0. As impressive as the initial correct diagnosis was the caveat left with me when they had gone. Plumber told me "probably is the wax ring, be we can't really be sure. You'll know in a few days. We might be wrong and would have to tear into the wall to look at supply and sewage lines" What refreshing and honest advice after years of bad experiences with HVAC and auto mechanics where an initial diagnosis was made confidently, repaired but also accompanied by "oh we *also* found that...we need another day." Cue another work ticket and a second bill, usually bigger than the first. Bad tank of gas? "Oops, sorry; timing belt. Our bad. JHere's the bill" or "yeah, that fan motor is all that's bad but we can't fix a $150 motor, you need an $18000 new system." It's a real and growing problem in the repair industries. Not at Richies Plumbing: they were honest about my issue, up front about the small chance something other than the wax ring was leaking, and turned out to be right. I highly recommend Richies.

What has Richie's crew done for me recently... * Installed a…read moredishwasher. * Changed what must have been the original sink drain pipe in the kitchen (HORRIFYING). * Installed a new kitchen sink. Just a week or so ago, they fixed terracotta pipes under my coworker's house because they were cracked. Gotta love an old house. I've used Richie's Plumbing for over 20 years and always highly recommend.

This was my first time using Bertucci Brothers and it won't be my last. My initial call was…read moreanswered by a live person who was able to get the ball rolling. When Darren came out, he immediately had the answer to a problem that no other plumber seemed to be able to solve - and it was simple. The workmen who did the other tasks were on time, polite, effective and even cleaned up. I am so glad I called them.

i always call Bertucci Bros for camera inspections before we buy a property to renovate. Punctual…read moreand affordable always.

Their workers are unprofessional and I would not trust them in my home or business. I passed them…read morein the street as they were leaving their work vehicle and greeted them as I passed. There were two guys, one of whom said hello, and the other who immediately began loudly barking at my small dog the second he saw us. She ran away scared, and he laughed as if it was the most hysterical thing he'd ever seen. Who does that, other than a crazy person? When I was upset he made no effort to apologize and was callous and rude. This may seem like a small thing but employees' behavior on the job reflects on their company. Hire anyone but this one.

Needed an inspection for electric service on my old house (in NOLA). D&D pulled permits, did the…read moreinspection on time, no nonsense, and professional. Competitively priced. Recommend.

I found this company online on this app and a neighborhood focused app. I got an estimate from…read moreJohn. He wrote down all the things I mentioned that needed to be done by hand in a notebook. I got a schedued work date and requested an estimate via text with Mary Beth. I never received the estimate or an invoice. The communication was via text. A group of workers came and did the work (not including John). John mis remembered the detials of the initial walk through and had to go get more materials. I communicated clearly that I needed hardiboard. Some materials were left at our home after the job. Months later when my HOA was ready to paint my home I was informed that the material put on my home was in fact not hardiboard. I communicated this immediatlely to Mary Beth. She scheduled John to come back out to view the work with our HOA president. John said that the materials left were not from the work he did and disputed with me that the material was in fact hardiboard. I had to get Mary Beth on the phone and use my texts in order for John to admit that it was the incorrect material and they needed to remove it and redo the job. After agreeing to remove the incorrect material in exchange for hardiboard Mary Beth began making excuses about personal issues and scheduling for 2-3 months. She NEVER called me I had to keep reaching back out to them for weeks. It was not until I asked for thier liscense information to file a report with the BBB that Mary Beth informed me that they do NOT have a liscense. That communication finally opened up thier schedule and they came out to redo the work in the following days. John did not apologize or even show his face during this redo. He came and took photos and talked with the workers but never spoke to my husband or I again. Im glad we did not have to file civally to rectify the issue. I would not call this company for a large job for someone inquiring. Not at all again personally.

Outrageous pricing to replace a light switch and bathroom vent. $400 for labor for that? $600 to…read morereplace a light switch and bathroom vent. Avoid them.

Recently hired Heck of a Plumber for a job and I was unhappy with certain aspects. The owner…read morecalled me back personally and worked to make things right. It's rare to find a business owner that handles things personally and truly wants what's best for his customers.

charged 800 . claim the issue was fixed and the sewer gas smell returned. then when addressed it…read moreyes angry about it they refused to come back to fix what was never fixed ! saying they were not coming back because of my aggression . uhm my house smells like dog poo of course I'm upset .