There is SO much value in going with smaller family owned businesses rather than chains! I wish I could give MORE stars. We messaged the Bertucci Bros last night because the new washing machine that Best Buy had installed was leaking. It was something to do with the pipe?? (I know nothing...) Even on a Saturday, Mr. Tony arrived first thing this morning, wearing a mask (which I SO appreciated) and quickly assessed the problem. He left for the parts and returned within 20 minutes and just finished the job after an hour of tough work! Our problem is fixed, and the area is clean and all organized. He was SO patient in explaining what was needed, and incredibly professional. There is truly NO comparison to plumbing company chains. Friendly, professional, efficient, and AFFORDABLE. SO grateful. In case you're not convinced yet, I had heard of Tony from a friend. He does AMAZING things for the community and runs a non-profit charity for kiddos at Christmas who wouldn't necessarily receive gifts if it weren't for his hard work, passion and generosity. I am so glad I can support this family business! THANK YOU, Bertucci Bros Plumbing! read more

Never met these guys, and when it comes to plumbers, that can be a really good thing. They were referred by my realtor for a separated sewer line after a prospective buyer's camera inspection showed a sub-surface line separation. $3200 later, the problem is solved and they left a USB drive in my mailbox with penetrating camera sewer porn clips on it to prove it! They also managed to clear out a partially clogged sewer line on the other side of the house and unstop a brand new kitchen sink the sheetrock guys I'll probably never use again stopped up all included in the same price. I learned more about steel hangers than I probably ever needed to know, and their work to fix a sewer separation that occurred over 10 years came with a 3 year warranty. Any warranties that anyone is wiling to stand behind these days are good ones though. I've gone through over a dozen plumbers in the last decade or so, so even though my experience with these guys was more expensive than I'd have liked, the fact that they did what they were supposed to do for the quoted price. read more

Two mornings ago we discovered an exterior water leak that appeared to be coming from under our slab. Bertucci Bros agreed to come and assess our problem. They arrived in less than 90 minutes and after some digging discovered a small leak from a pipe 3 feet into/under the house slab. We turned the main water supply to the house off but were assured that we could turn it on from time to time to flush toilets and shower (without further damage to house or slab), until they could come back out the next morning to fix the leak. Well, of course it rained torrentially the next day, so they couldn't come and work until the following morning. They arrived at 8 am sharp and began digging to give room to access the leaking pipe. They then cut out and replaced the broken part of the pipe, and refilled the large hole. Their timeliness with the repair was much appreciated. The estimate was $1,100 and that was the final cost. They were neat, efficient and fairly priced. We will use them again and recommend their services. read more

After several visits with Mr. Rooter, it was always new information on what else we had to do to get a broken pipe fixed even after we followed direction every time. We were disgruntled because it was clearly a company that just wanted to be paid every visit. Never giving us the full vision of the problem. I was referred to BB and Tony specifically from a coworker and I'm so happy I asked! BB fixed the problem 2 days from when we called! Work started on time, the team on site was very communicative about the problem and how it was going. Tony was upfront and honest about the realities of cast iron pipes in Metry. You have a customer for life, yall! So happy we can bathe peacefully again Call small local businesses first! This city is too small to burn customers and a Bertucci Bros get it done! read more

I called Bertucci Bros. this morning because I flushed my toilet and the water backed up in to my bathtub, water was also coming from under the toilet which almost flooded my bathroom. The response time was AMAZING...!!! A plumber was at my house in less than 3 hours. Upon looking at my plumbing problem he discovered a pipe under my house had separated. He had to dig some to repair the separated pipe and snake the main drain line to clear the clog. Total time at my home was less than 3 hours...!!! And the cost was extremely reasonable. The plumber was courteous, professional and a pleasure to do business with. I will only call Bertucci Bros. from now on. This company is 1st rate...!!! read more

The entire team was great. Laura scheduled us promptly. Aaron came out and worked diligently to locate the issue. AJ came to help locate the exact place of issue under the slab. (hope I got their names correct). David came to confirm and set up repairs. Guys worked quickly to get the issue repaired, the wait for inspections by the city is taking a little long, and the hole is filled with water (they probably should have covered it from the rain). David also came to fix another issue with valves on my water heater. This company is thorough and efficient. Staff is friendly and professional. I will definitely use this company again. read more

Darrin Sr. & Darrin Jr. (Father and Son Subject Matter Experts) arrived before scheduled time to address a concern we had with our ejector system. Not only did they perform an exemplary job, but they took the time to explain their step by step process. They recovered missing Barbie shoes courtesy of our 4 year old daughter and a few miscellaneous items of my fiancé's. Needless to say, we could not be more pleased with their service. Fast, efficient and the best customer service!!! Don't hesitate to reach out, trust me you won't regret it! Tony, we will be using your services in the future!!!! -Kevin and Ashley Rucker read more

Meghan worked out the schedule quickly, kept in communication with me (very pleasant, btw!!) and was able to schedule Joel (and plumbing partner) fairly quickly for what I thought might be an emergency situation. Realized it wasn't an emergency before they arrived (and notified them), but they came on over anyway and performed some work we'd previously discussed. The quoted price was held, and I can't be happier with this company. I've used another plumbing company in years past and had no complaints, but they've got stiff competition now from Bertucci Bros. and their friendly office and plumbing staff! read more

Needed a replacement toilet immediately! Called the office and was able to speak with Megan (who is an angel). She hooked me up and said the guys would be here the very next day (that is unbelievable here in this area). My favorite plumber, Kyle was AMAZING!!! Not only did he call when he thought he would be a little late, but his expertise and customer service was undeniably EXCELLENT! I would recommend these guys for any and all plumbing needs. Pricing is not only comparable to those 'big named' companies, but better than the rest! Have a plumbing issue? Call Bertucci Bros Plumbing!!! read more

I had a gas line nicked and was leaking natural gas from my main outside line that feeds the house. I called Tony Bertucci at 8:45pm and asked him when he could send a crew to fix it as ATMOS turned off the gas to my home. No hot water! Tony said he would send a crew (his brother David) at 7:20am before I went to work. They arrived at 7:15am. I showed them the issue, and within 90 minutes it was fixed and looked like no one was even there. They cleaned the job site to perfection. 5 stars as they were prompt and pricing was very reasonable and fair. I would recommend Bertucci Brothers to anyone! read more

I had a great experience with Bertucci Brothers, First of all, they said they would be there between 7 a.m. and 8 a.m. They knocked on the door at 6:55 a.m. so I could get to work. They called me every step to explain the situation to me and didn't take advantage of me with unnecessary charges. They were upfront and honest with me and did the work while I went to work. They were responsive and honest with me, which I can't say for all my experiences in NOLA since moving here. I would use them all the time for my plumbing needs without question. read more

Bertucci Bros helped me with sub-foundation tunneling and re-piping, replacing a water heater, and a LOT of consultations. They got the work done when they said they would, and for the amount they quoted. They clearly have a lot of experience in their field, as well as with other aspects of home buying and renovations. They helped me get the most for the money I spent, and kept me from spending on something I didn't need, but thought I did. Definitely recommend them, and will go back to them if I need more work done. read more

Bertucci Bros was able to help us out of an expensive and miserable situation of having no hot water. Having to bath your children the way the ancients did with pots of water heated on the stove is no fun. They were able to get the best fix for us and worked with us as we discovered new problems. The entire crew is very professional, as is the office staff. Scheduling was a breeze for the multiple visits needed to fix our pipes. Would recommend, will likely use again once we make the jump to a tankless water heater. read more

Our AC drain was leaking and we could not use the air-conditioner. David accommodated our emergency request and he came to the house the same day (even if it was late in the afternoon) to assess the situation and explained what needed to be done. In the morning of the following day, two plumbers were at our house ready to fix the problem. Workmanship was excellent! By noon, we had our AC working. Thank you Bertucci Bros. The price was very reasonable, too. Mader family read more

I can't recommend them highly enough! Starting with such wonderful customer service - they responded same day and scheduled my time sensitive project very quickly! So kind, super knowledgeable, and efficient with their time. They replaced my broken water valve and insulated my outdoor exposed pipes, and kept me updated throughout the process. I did a lot of research before choosing a plumber, and they exceeded all expectations! Thank you thank you Bertucci Bros! read more

I called Bertucci Bros Plumbing to fix a leak on refrigerator line. They showed up in a timely manner, fixed the leak, cleaned up and checked to see if I needed anything else. While there they looked at a problem faucet, gave me info on exactly how to rectify the situation rather than running my bill up looking for replacement parts. They cleaned all my drains and left our home spotless. Thanks Brandon and Sergi. It's always a pleasure to work with this company. read more

Bertucci Brothers replaced the under slab plumbing of my daughter's house in Kenner. I cannot say enough good things about this company. Tony was super nice and very professional right from the start. His price was competitive, and his crew arrived to do the job exactly when he said they would. The job was completed in a timely manner and everything works great now. I would recommend Bertucci Brothers plumbing to anyone! We are very satisfied customers. read more

Hired them to dig out a sewer pipe that had root growth and install a new cleanout. They arrived on time, had a great attitude, explained everything they did, showed me pictures and a video of all work completed, stuck to their initial estimate, got it done on schedule, and cleaned up after themselves. What more could you possibly ask for? This was the second job they did for me and I'll definitely call them for the next one as well. read more

The plumber called and arrived well before the scheduled time. All of my problems were corrected with necessary parts and I am more than please, matter of fact esstatic with the job he did. The cost was very reasonable and he was very thorough in explaining the work being done and the reason why the parts were necessary. Thank you for great work and I would refer Bertucci's to anyone who have the need for a plumber. read more