I made an appointment a week out and told they can't come out the DAY before. Charged 60 bucks I…read morehave to wait to get back. Mind you I live in North Grosvenordale and they are in Putnam. At least they gave me the recommendation to go to Sears, which I should have done in the first place. More expensive, but way better service. DO NOT USE THIS SERVICE!!!! YOU WILL BE DISAPPOINTED

I called on a Thursday afternoon to schedule a service appointment for my washing machine, and was…read moretold someone could come on Friday between 10+1, and I would receive a call about 1/2 hour prior to their arrival. Friday am came and went and when I still didn't receive a call by 12:45, I called company only to be told that they did not have a technician available today. No one called me to let me know, took the day off work for nothing. I understand things happen, but to be left sitting waiting for someone who was never going to come without even the courtesy of a phone call is extremely poor customer service.

He has my radios and will not return them to me. I went to his store 3 times to pick them up. It's…read morebeen years. I was trying to be understanding due to Covid, it is not acceptable. I'll be taking him to small claims court to get my money back.

I reached out to this business regarding a repair and restoration for a family heirloom radio that…read moreI wanted restored. The man on the phone (Kevin Frattalone he called himself, but I believe this was also a lie) asked me to send him pictures of the radio. I did. He said he could absolutely fix it. I was so excited and hopeful. I shipped him my irreplaceable and priceless-to-me family radio. It has now been 6 months since I have heard anything from this "company". It is a total fraud. This person MUST be held accountable.

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

From the owner: Factory Authorized for Viking. AGA. LYNX. Miele. read more

Absolutely terrible experience! ilia Khoshtariya is a scam artist…read more I found him to fix my dishwasher by searching Google on Feb 2025. He told me it would cost $125 for diagnosis and the labor to fix my dishwasher. He came and crawled on the floor next to my dishwasher seemed to be working hard and he did not open any parts of my dishwasher but only took the bottom piece for blocking dust then put it back. Then he told us he 1000% sure it was a broken control panel. We have to order a new control panel through him for $900. We thought that was too expensive, we can use this money to buy a new dishwasher or we can find the control panel by ourselves online. We told him we can find a cheaper one, then he acted very unhappy. He insisted us to buy the part through him and pay him $125. But he didn't fix the dishwasher. I said I would pay you in full when the part arrived, because I wanted to make sure he came back when the part arrived to install it. He promised he would come. Then we paid him the $125 finally. Unfortunately, when the part arrived, I called him many times, but he always made excuses. "I am too busy" "I am on vacation" " I am still on vacation " but he never came back to install the part. I hired him since he claimed to be an appliance technician to fix my dishwasher, but it turned out to be a complete scam. He pretended to check the dishwasher but in retrospect he did nothing. If you don't buy the expensive parts through him, he just takes the money and is gone and never comes back. It's clear now that this person was not a qualified technician and had no intention of providing real service--just out to take advantage of people. I'm sharing this as a warning to others: always verify credentials and reviews before hiring anyone. I learned the hard way. Stay far away from this kind of dishonest and unprofessional behavior.

I would highly recommend not using this company. In fact, it was the worst experience I have had…read morewith any company for any reason in quite some time. Eli, the owner, came to fix my washing machine. The price was $175 up front. He spent about ten minutes identifying the problem. He told me to order a specific part that he did not carry. I ordered the part which ended up being the wrong part since I am not a washing machine part ordering specialist. It took me awhile (eBay is backed up) to get the right part. When I finally got the right part, Eli will not come fix my machine. He wants to charge me another $175!!!! So, $350 to fix an old washing machine and $37 for the part. The way I see it, Eli stole $175 from me and refuses to fix the machine. From the YouTube videos, it seems quite easy with the right knowledge and tools. So here I am, trying to find the right video and right tools to fix it myself when I already paid this company $175 to fix it for me. Eli is an absolute con artist hack. I own several properties and have dealt with all types of tradesmen. This is by far, the worst experience, with any company, I have ever had. Also, I have never written a bad review in my life. Do not use Regal Appliance Repair.

I use the drop off service most of the time. The person I see 90% of the time, Torri, is very…read morefriendly and helpful. It's a pleasure doing business with her.

Very clean machines and pleasant staff. I go here to wash my throw rugs; they offer some large…read moremachines, as well as standard size, and mid sized.

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

SCOTT WARNER IS AN ABSOLUTE JOKE!! Rent a center is BS and have zero customer service skills…read more Thanks for a washing machine that doesn't work and wait until after my warranty is up on purpose to have a repair man show and then doesn't pay Whirlpool so they refuse to finish the repair.

WORST CUSTOMER SERVICE EVER! if you have an appliance that needs service they will literally send a…read moretech out but wait until the warranty expires to contact you and tell you that the product is no longer on warranty

No water first thing in the morning, called Damilk and Will was on the scene within the hour…read more Assessment and repair done, back in business quickly. Phenomenal service l.

The best experience ever. Eddie was one of many that came to trouble shoot the well problem. Long…read morestory short, after hundreds of dollars on "trouble shooting, putting in unnecessary pressure tank etc. and still no water, from slick plumbers, that some wanted to drill a well at outrageous prices up to $25,000. Eddy was the only one that told me that I didn't need to drill a well. That yes, my pump might be tired and the nipple clogged. The only honest plumber. I went ahead anyway because I had a drying up old well. Everyone from technicians drillers, excavators went out of their way to please. Attention to details. And all for a very reasonable price. Eddie was not going to take advantage of a 77 yo woman. Thank you Eddie you're a gem!

I'm addicted to this place!! There literally is everything you could want at this place…read more Everything from farm supply to wood stove parts, and even neat snacks things. Yeah, they are a bit higher priced but the convenience is nice. We pick up water softening salt while the kids choose a snack/candy. And every time we have gone we see something different. The place is clean, the parking and entrance and exit is easy to come and go. Employees seem to be nice. I have yet to have a bad experience there.

This place is awesome! It's huge. They have everything you need for day to day operations of a…read morefarm. The prices are cheaper than the competition. Went today for the first time and I'll go here 1-2 times per month.