I had a problem with my Lenovo laptop so I scheduled an appointment with the Geek Squad. When I got…read morethere my name and appointment time was on an LED board. Makey asked me what the issue was and took the laptop in the back. He came back to the counter about 15 minutes later and told me it was a minor problem that he fixed. I wanted to pay him something for his time and expertise but he said no payment was needed since I had bought the laptop from Best Buy. Great service like that is very much appreciated. I will be doing business at this location in the future.

Absolutely LOVED my experience here, had a return issue and needed a recommendation. Also looking…read morefor appliances. This team is phenomenal and took care of me, wish I lived closer as this would be my regular BB spot.

This location is closes...while I miss RadioShack for the ability to pick up reaction electronic…read moreparts on demand, they were just to pricey to compete with Best Buy and Walmart, let alone Amazon. For a good trip down memory lane, Google RadioShack cell phone commercial to see that Apple wasn't the first to offer a $1000 cell phone

Better communication . Not they saying they were bad , just kind of "meh" kind of disinterested in…read moremy query . I tried to link up with them after being recommended on @704tactical but that's a pass for me

Love this place! Please stop by and say hi! They can handle…read moreall your pawn shop questions.

Recently we moved to a new town. We were in need of a refrigerator. A coworker recommended this…read morebusiness and specifically Derek. While waiting for the movers to arrive, I call Derek. We discussed what was most important and the options that were Available. In no time at all, I had picked out the perfect refrigerator, paid over the phone and set up delivery. I also saved buying from Derek than the prices at the big box stores! The next day the refrigerator was delivered by 2 very professional men that made sure it was installed correctly and That I knew everything I needed to know to use it most effectively. If you are in need of any appliances, please go see Derek. He is amazing! This was by far the best interaction I've had with any appliance store ever! I will never go anywhere else!

Everything was good until we paid for appliances and had them delivered. Delivery guys showed up…read morehigh, broke my kitchen light. Delivered scratched appliances. My dryer was not set up correctly and now 2 months later it needs a new drum. A brand new dryer that doesn't even work. I have reached out to them with no response. Still waiting on my compensation for my light that was broke 2 months ago. Keep getting the run around. I have spoke with Derek Jones who works with Queen City since the review. He is addressing all of my concerns and fixing all of the issues. I am very impressed with his call and solutions very professional and quick to help. I will keep you updated with the outcome but feeling very relieved after his phone call.

Everyone working here was so nice and polite! Made my morning! Were there to greet me and help me…read moreout:)

Great store very organized and clean. The checkout is fast too. The men's department and shoes…read moreneeds work

this company came and looked at our commercial 10 burner2oven appliance…read more I was charged 150.00 for a service call then an estimate of 3500 to repair. this company does repair it replaces. 2000 dollars for parts 1000 labor. thus us a big ripoff I had a local guy fix the stove for 300$ stay away from these" experts ".

We purchased a Samsung Bespoke fridge that stopped cooling and called multiple repair companies…read morethat said the parts were back ordered and therefore were not able to come to us until later in the week. We called Urgent Appliance Repair and they showed up the same day and were able to get the repair done. Great service done by Vito, highly recommended! Saved me hundreds dollars.

Very disappointing experience…read more I brought my iPhone in for a simple issue (stuck at 1% battery and shutting off). I was given a vague "IC issue" explanation without clear testing or proof, and I don't feel a known-good battery was ever tried. I was also charged just for the phone being opened and "checked," without being clearly told about any fee upfront. I left with no real answers and no confidence in the diagnosis. Communication and transparency were not there. Now my cameras are broken....coincidence??

Excellent service and reasonable price! My laptop kept restarting, sometimes just repeatedly…read moretrying to restart, of course on a Saturday. They were able to diagnose a couple issues and get me back up and running. This is now my "go to" place. Good pricing on phone accessories also, so I will keep them in mind for next time. I will recommend them to anyone who has a need.

Only interestd in selling you a phone. ABSOLUTELY nothing else. Do not want to help with any…read moreproblems. making a payment is even a pain with this place. Also not a corporate store. When I had multiple problems I called Corporate. they told me, they had gotten many complaints about this place.

Bought the new Galaxy 10s 5g in May. I haven't had an android in a couple of years so I wanted to…read moregive it a try! The phone was great at first then I got buyers remorse. The lady who sold me the phone Andrea was super nice and helpful, unfortunately I returned the phone the next day because a lot of my friends and family said to return it, so I did. I received a huge bill for the phone and called customer service ASAP! It turned out the the guy who returned the phone didn't put it into the system that the phone was returned.( I guess he needed the money that bad) the point to the story is be careful returning big ticket items! Every time I went into the store the guy had an attitude.