Got the driveway installed this week along with two neighbors, big mistake. When an estimate was finally emailed to me, I had several questions. I called with a couple of questions. Ask to have my last name spelled correctly, if they needed a deposit, slope of my driveway, concern about the water runoff from the house and a discount for getting multiple driveways completed at the same time. Answer, the owner will call me back and a discount will be determined based on the number of driveways completed. No return phone call.
Get a phone the late afternoon, will be there tomorrow for the driveway. Day of paving, again addressed the slope of the driveway and water runoff with the son. Assured me they would slope the asphalt away from the house. Then tries to sell me a sealant for another $1,500 then almost automatically drops it to $1,000.
Upon completion, immediate payment is demanded by the son, I'm at work. Stated that I would like an actual invoice for the work completed. After going around in circles, they would stop by the next morning for payment. They never showed up. I leave a message at the office, I have a check for payment, you never showed up this morning and about a discount. No return call, not surprised at this point.
8:00 PM, doorbell rings, it's the son looking for payment. Asked how I liked the driveway, it's raining out and pointed out the water now pooling up against the foundation of my home. He walks over, stares at it and says I don't see anything wrong. Then after being pressed a little, states you have build up the area with other material to get water away from the house. Ask about a discount for 3 driveways getting done, states price already has it factored in.
At this point, I just want him off my property and write them a check.
Very unprofessional.
Son is just outright rude and gives you a bad feeling after speaking with him.
I have water pooling against the foundation now, that must be dealt with.
Cost of the job seemed like a moving target, whatever they can squeeze out of you.
Quality of work, undetermined at this point. read more